Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of th...
How To Shoulder Difficult Conversations with Jo Gibson
Shoulder pain is a common reason for people to seek
healthcare support. Whilst many will respond well to time and rehabilitation, certain situations and beliefs make it harder to treat and manage.
This may be in relation to certain tissues being “torn”, the
joint being “out of place” and “unstable” or having to break bad news when there is no easy solution.
Jo Gibson is an Upper Limb Specialist Physiotherapist &
International Lecturer for shoulder conditions. In this episode Ben & Jo discuss;
(00:00:00) – Introduction
(00:01:37) - What Influence Did Jo’s Father Have On Her
Practice?
(00:06:07) - Where Did “Communication Is Your SuperPower” Come From?
(00:09:00) - Which Communication Skill Did Jo Find The
Hardest To Master?
(00:16:05) - Are We Done With The Term “Shoulder Impingement”?
(00:21:00) - How To Help Someone With A Rotator Cuff Tear
Buy Into Rehab
(00:26:42) - How To Support Those Who Are Worried Their
Shoulder Will Regularly Dislocate
(00:33:03) - How To Discuss Frozen Shoulder With A Patient
(00:37:47) - Jo’s Hardest Conversations
(00:45:48) - What Did The Upper Limb Unit Team Mean To Jo?
(00:47:57) - Jo’s Courses & Further Info
Jo is on X/Twitter: @ShoulderGeek1 & LinkedIn
Her course is “Shoulder Steps To Success” available either
in person or online.
Ben is available across social media @BWhybrowPhysio –
follow & subscribe to stay up to date.
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49:34
What To Say Before, During & After A Cranial Nerve Examination with Alan Taylor
A cranial nerve examination can be part of a general
neurological examination for some clinicians, but often not considered by others. Whilst resources and guides now exist online on how to perform a cranial nerve examination, less guidance is available on what to say to patients before, during and after performing one.
Until now.
Alan Taylor is a Specialist Physiotherapist in Vascular Flow
Limitations, especially related to Cervical Spine Risk, as well as being an Associate Professor at The University of Nottingham.
In this episode Ben & Alan Cover:
(00:00:00) – Introduction
(00:00:50) – What led to Alan Being Interested In Cranial
Nerve Testing?
(00:03:50) – Why Are Cranial Nerve Examinations Not Taught As Much At Undergraduate Level?
(00:07:18) – How Accurate Are The Cranial Nerve Tests?
(00:08:50) – How To Prepare Patients For A Cranial Nerve
Examination?
(00:10:54) – What To Say During Each Part Of A Cranial Nerve
Examination?
(00:20:49) – Can The Torch On A Mobile Phone Replace A Pen Torch?
(00:22:57) – What Should We Say To Patients After The Cranial Nerve Examination?
(00:29:40) – What Is It Like To Be An Expert Witness &
Who Should Consider Doing It?
(00:34:10) – Alan’s Hardest Clinical Conversation
(00:39:20) – What Is The Story Of Alan & Rogers Not
Country Music Band?
You can find Ben across Social Media: @BWhybrowPhysio
Alan’s Social Media:
X/Twitter: @TaylorAlanJ
Instagram: @alan_taylor_physio
YouTube: @alantaylor1068
Alan’s Cranial Nerve Examination Paper Discussed:
A Guide To Cranial Nerve Testing For Musculoskeletal
Clinicians
https://pmc.ncbi.nlm.nih.gov/articles/PMC8725776/
Lawrence County Band:
https://www.youtube.com/@Skiffleshow
https://linktr.ee/lawrence_county?fbclid=PAZXh0bgNhZW0CMTEAAaYxduB4Kcna3j5NI8XIulc8pDwQqlZMuXOZIOK-WIG5gz0gJ2D89APPTG0_aem_84E4Qu8lQKBU2EoDXM5AJA
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47:14
Who Else Is Influencing Your Patients?
Trying to influence individual patient beliefs is tricky, but can be made even harder when someone else in their life is giving opposite information to you and having a greater influence.
This episode talks through who else could influence a patients belief and how you could try to manage it.
If you find this useful then do share & subscribe.
For more follow @BWhybrowPhysio on X, Instagram, TikTok, YouTube or LinkedIn.
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6:24
How To Manage Difficult Engrained Patient Beliefs
One of the hardest conversations in clinical practice is when the person in front of you holds the opposite belief to you as to how their problem should be managed, and they are not open to changing their mind.
Engrained beliefs don't change suddenly, but how these conversations play out can be made more productive and collaborative for everyone involved.
This episode discusses how to achieve this and important aspects to consider.
Find this useful?
Then please subscribe and share it with anyone you think would find it useful.
You can find Ben on X, Instagram, YouTube, TikTok & LinkedIn - @BWhybrowPhysio
Thank you for listening.
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16:32
How To Discuss Steroid Injections With The Person In Front Of You with Nick Livadas
Steroid injections have been available in healthcare for
seventy years for various uses.
But how should we discuss the risks and benefits of them for musculoskeletal pain with patients?
How should we support someone who is really keen for one, but it’s not in their best interests?
On this episode Ben is joined by Nick Livadas, Advanced Physiotherapy Practitioner & Lecturer at Teeside University for which he leads the Musculoskeletal Injection Therapy module.
They discuss;
(00:00:00) – Introduction
(00:01:25) – What Made Nick Interested In Steroid Injections?
(00:04:30) – What Do Patients Usually Ask About Steroid
Injections?
(00:08:50) – Shared Decision Making With Steroid Injections
(00:13:15) – How Have Patient Questions & Knowledge About Steroid Injections Changed Over Time?
(00:13:40) – Should We Still Describe Steroid Injections As A “Window Of Opportunity”?
(00:18:00) – How Should We Tell A Patient A Steroid
Injection May Not Help Them?
(00:19:40) – What Should We Say To Someone When The Benefit Of The Steroid Injection Lasts Longer Than Expected?
(00:23:07) – How To Discuss The Risks Of Steroid Injections To Patients?
(00:29:55) – How To Tell The Patient When A Steroid
Injection Isn’t In Their Best Interests
(00:36:10) – Are These Conversations Really The “Advanced” Part Of Being An APP?
(00:38:50) – How To Support Those Who Are Afraid Of An Injection
(00:41:48) – Nicks Hardest Conversations (And Helpful Strategies)
(00:48:50) – The Time Limit Downside To Being An Advance Practitioner
(00:54:04) – What Would Nick Change About Persistent Pain Management In Society?
(00:56:23) – How NEMS was formed & What It Is
(01:01:10) – How To Contact Nick & Further Courses
You Can Find Nick On;
X & LinkedIn – @nicklivadas
His Musculoskeletal Injection Therapy Course at Teeside
University is here:
https://www.tees.ac.uk/parttime_courses/sport_&_exercise/ucpce_musculoskeletal_injection_therapy.cfm
You Can Find North-East Musculoskeletal Society (NEMS) at:
X – @nemsoc16
Instagram – @nemsociety
You Can Find Ben on X, Instagram, TikTok, YouTube &
LinkedIn - @BWhybrowPhysio
Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them.
Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.