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Let's Talk Supply Chain

Sarah Barnes-Humphrey
Let's Talk Supply Chain
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  • 489: Time To Swap Your Axe For A Chainsaw: The Power of Agentic AI
    Colby Ward of Amazon Web Services talks about leveraging agentic AI for competitive advantage; navigating change management; data; & eliminating spreadsheets.  IN THIS EPISODE WE DISCUSS:   [04.04] An introduction to Colby, his background, and role at Amazon Web Services. [06.58] An overview of AWS – who they are, what they do, and how they help their customers. “Everybody knows the expression: ‘Garbage in, garbage out!’ But no one seems to focus on that area enough. They seem to say: “Well, here’s our solution, whatever your data is, we’ll take it.” And nobody focuses on: “How can I connect your data in an easier way?” “Our goal is to eventually eliminate the spreadsheet on every supply chainers desktop!” [10.30] Where enterprise technology has focused over the last couple of decades, the positives and negatives, and how we’ve got to where we are today. [14.17] The problem with generic SaaS systems in supply chain, and how agentic AI can deliver improved orchestration and eliminate bias. “SaaS systems are designed to fit any customer need, not your specific needs…. It has to be built in a generic way, so they offer configurable options, different APIs, but you’re molding a generic system. And the problem is: supply chain problems aren’t generic. They’re specific. When you translate the word supply chain, what you’re really saying is business operations. So that’s a big topic!” “Not conjecture, not just leaving it up to somebody’s best instinct… When you’re operating on data-driven decisions, you don’t have to second guess.” [22.27] How businesses can tackle outdated processes and deal with dirty data to leverage agentic AI in the most effective ways. “People say that data is the new oil, and that’s true. But, like oil, if it’s unrefined, it’s useless.” [29.17] Leveraging agentic AI for competitive advantage, and why businesses should be thinking about creating the most amount of outputs from the least amount of inputs. “Enterprise A that doesn’t use AI will eventually be the lumber yard that never bothered with a chainsaw. There’s a reason we moved from axes to chainsaws, and AI is your chainsaw!” [35.21] Whether or not agentic AI will level the playing field. [37.34] An overview of ontologies, process and knowledge graphs, and how they can guide agents to achieve next-level intelligence. [42.36] Change management, and how businesses should be thinking about people alongside technology to ensure the best chance of success. “If you visualize this as a tool to help you with your job, you’re immediately going to be better off… Make sure you have an AI strategy in place. Don’t be dismissive that this is the next new fad. It’s not. It’s transformative.” [45.00] Are we ready? What organizations should take away from this discussion.   RESOURCES AND LINKS MENTIONED:   Head over to Amazon Web Service’s website now to find out more and discover how they could help you too. You can also connect with AWS and keep up to date with the latest over on LinkedIn, Facebook, YouTube, Instagram or X (Twitter), or you can connect with Colby on LinkedIn. If you enjoyed this episode and want to hear more about AI and change management in supply chain, check out 458: Demystifying Industry Buzzwords and Innovating Intermodal, with Lynxis or 486: Revealed – The Number One Way To Make Your Supply Chain Future-Proof. Check out our other podcasts HERE.
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  • 488: Women in Supply Chain, Kimberly Rodriguez
    Kimberly Rodriguez talks about her career journey; tackling the industry’s sustainability challenges; overcoming imposter syndrome; & finding her place.   IN THIS EPISODE WE DISCUSS:   [04.15] Kimberly’s experience growing up in the Philippines, her university education in Abu Dhabi, and how those experiences shaped her, introducing her to the complexity of supply chain and the importance of people. [06.45] How Kimberly’s education in political science and business sparked an intertest in human rights and began a career in supply chain. “It stemmed from understanding how workers are such a big part of a complex problem… understanding the complex relationships between contractors, sub-contractors, agencies – supply chain is not just products or processes, it’s people.” [09.49] After entering supply chain not knowing what to expect, what Kimberly thinks of the industry seven years later. “The more I’m in the space, the more I realize how much supply chain makes everything we do, it’s how everything works, it’s all interlinked and there’s nothing that can be done without the consideration of supply chain. It blows my mind that it’s not talked about more!” [12.41] Kimberly’s role as manager of supply chain sustainability at BSI. “Increasingly we’ve been helping clients navigate the alphabet soup of regulatory requirements!” [15.31] The change in how important sustainability has become to a company’s overall strategy. [18.17] From mapping their supply chains to auditing suppliers, the biggest goals and challenges BSI clients are focusing on right now. [23.09] Kimberley’s advice to organizations looking to focus more strategically on sustainability in 2025. “Understanding how different functions work together is key... Sustainability shouldn’t just be one person or teams job.” [27.00] Kimberly’s experience as a woman in supply chain and sustainability. [29.14] Kimberly’s experience of impostor syndrome, and what helps her to rise above the moments of self-doubt and find her power again. “It matters a lot, who champions you and who pushes you forward.” [33.38] What it means to be honored as an industry ‘rising star’ at the Women in Supply Chain awards. [35.18] Kimberly’s support network, and the mentors that have helped her along her journey so far. [37.50] The future for Kimberly.   RESOURCES AND LINKS MENTIONED:   You can connect with Kimberly Rodriguez over on LinkedIn. If you enjoyed this episode and want to hear from more industry rising stars, check out 479: Women in Supply Chain, Lina Castaneda, 466: Women in Supply Chain, Alexia McLaughlin or 437: Women In Supply Chain, Mercedes Pina. Check out our other podcasts HERE.
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  • 487: 1.3 Million IoT Events Per Day?! How Blume Global is Making Visibility Data Usable
    Chris Haas of Blume Global talks about how IoT is reinventing rail freight visibility and building a more agile, optimized intermodal network for everyone.   IN THIS EPISODE WE DISCUSS:   [03.55] IoT and its role in intermodal. [05.15] The big, macro-level challenges Blume see across the intermodal freight ecosystem. “Intermodal logistics is inherently complex – there’s multiple modes, multiple stakeholders, and disconnected systems which makes visibility a real challenge.” [06.48] How big industry challenges translate to a business level, the day-to-day challenges Blume see their clients facing, and why visibility is critical to navigating those challenges. “Fragmentation, theft risks, equipment inefficiencies – all of that shows up in day-to-day operations. When you don’t have visibility, delays and missed hand-offs often go unnoticed, until it’s too late… And that reactive mode causes stress across the board.” [10.02] The lack of IoT adoption across North America and, despite that underdeveloped adoption, the huge potential IoT holds to modernize intermodal operations. “For a long time IoT was seen as expensive, complex and hard to scale, devices were pricey and battery life was limited. Many legacy systems just weren’t built to handle real-time IoT data, so you can understand the hesitation to invest in something that didn’t feel practical.” [14.58] How IoT has evolved, particularly for rail. “It used to just be GPS… but now that we have smart geofencing, sensors, temperature and humidity monitors and predictive alerts, we’ve gone from: ‘Where’s my stuff?’ to: 'Here’s what’s happening, why, and what to do next' – it’s exciting transformation!” [16.12] The different types of use cases for IoT in intermodal freight, and their impacts. “Insights let businesses course-correct, before it turns into a systemic problem.” [17.55] Why IoT is a win-win for all stakeholders from shippers and railroads to IMCs, and how it’s delivering tangible benefits across the entire supply chain. [19.08] The Blume tools that process 1.3 million IoT events per day, and what those events look like. “It can sound overwhelming. The key is not just collecting the data, it’s making it usable.” [22.14] How the Blume platform helps customers to manage all of that data and deliver visibility for scale and flexibility. [24.30] A case study exploring how Blume worked with an IMC to establish geofencing and GPS tracking solutions, helping them achieve a range of positive results from real-time visibility to recovering stolen containers. [27.25] How IoT can help to build a more agile, optimized intermodal network, and the impact of that for the industry.  “We’re really talking about removing the guesswork, and replacing it with real-time intelligence. The intermodal ecosystem is under a lot of pressure, rising cost, tighter service expectations… With everyone operating with limited or delayed information, the system ends up being reactive rather than proactive and IoT changes that. It’s created a shared single source of truth.” [29.17] What’s to come for Blume Global.   RESOURCES AND LINKS MENTIONED:   Head over to Blume Global’s website now to find out more and discover how they could help you too. You can also connect with Blume and keep up to date with the latest over on LinkedIn, Facebook, YouTube, Instagram or X (Twitter), or you can connect with Chris on LinkedIn. If you enjoyed this episode and want to hear more about Blume Global, check out 330: Transform Every Move, Every Mode and Every Mile, with Blume Global or 346: Enable and Empower Your Supply Chain, with WiseTech. Check out our other podcasts HERE.
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  • 486: Revealed - The Number One Way To Make Your Supply Chain Future-Proof
    Ross Hickey of Shippeo talks about supply chain visibility - closing gaps, building future-proof tech stacks, change management, and driving business value.  IN THIS EPISODE WE DISCUSS:   [03.39] An introduction to Ross and his role at Shippeo, and a reminder of who Shippeo are and how they help their customers. [04.45] From in-transit uncertainty to the first and last miles, the typical blind spots Shippeo see with their customers, the problem of fragmentation, and why organizations often overlook key areas in their transportation networks. “Fragmentation really is the root cause behind so many problems.” [07.53] How businesses can start to evaluate their ecosystem to shine a light on blind spots and tackle fragmentation. “Organizations need to take a more diagnostic approach at the actual problem itself.” [10.24] Shippeo’s seven value drivers, and how closing visibility gaps leads to overall performance improvement. “What if your logistics team had immediate access to information at their fingertips, understanding exactly what’s going on with their shipment and proactively alerting the external stakeholders as to what’s going on? Meaning any time a customer is reaching out, you can treat that as an escalation, that shouldn’t be standard business as usual.” [15.25] How real-time visibility impacts key business outcomes for Shippeo customers. “Think of visibility as your system of information powering your system of orchestration.” [18.25] Understanding your ‘why’ and leveraging that to build a business case for real-time visibility. [20.58] How organizations should be thinking about their tech stack as they look to translate visibility into business value. “The technology is the enabler, to enable people to become more effective in achieving the outcomes they want to achieve. So rather than focusing on: ‘What tech do I specifically need?’ It’s about identification of the problem, and aligning technology to that.” [25.31] The importance of partnership, and how businesses should approach choosing the right partner, ensuring that their investment is scalable and technology future-proof. [29.17] Why change management is critical to digital transformation, and how organizations can shift their teams mindset to work with new solutions in a more strategic, proactive way. “The technology works, but getting people to adapt to it, to work with it and use the information they’re being given – that’s the bigger challenge.” [34.04] Collaboration and what successful cross-functional alignment needs to look like. [36.27] Ross’s final words of advice for listeners to take away from today’s discussion.   RESOURCES AND LINKS MENTIONED:   Head over to Shippeo’s website now to find out more and discover how they could help you too. You can also connect with Shippeo and keep up to date with the latest over on LinkedIn, Facebook, Instagram or X (Twitter), or you can connect with Ross on LinkedIn. If you enjoyed this episode and want to hear more from Shippeo, check out 443: Mastering Visibility: Insights from LogTech Live with Shippeo. Check out our other podcasts HERE.
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  • 484: Women in Supply Chain, Saskia Van Gendt
    Saskia Van Gendt talks about her career journey; sustainability challenges & opportunities; the importance of knowledge-sharing; & her experience as a woman. IN THIS EPISODE WE DISCUSS:   [04.52] How Saskia discovered a passion for sustainability, and how that passion grew into a career. “From a young age, I’d always felt a connection to nature… But, it wasn’t until I was in high school and I did competitive debate. One of the debate topics was all about renewable energy, the environment and the impact of technology and innovation in reducing emissions from fossil fuels. And that’s when a light switch turned on. It was a translation from a passion for the environment to some of the practical things we can do.” [07.03] How the sustainability landscape has changed since Saskia’s first role at the U.S. Environmental Protection Agency in 2006. “It’s important to take a long view. There’s a lot of change that’s needed, but we’ve also made a lot of progress… Now there are carbon accounting standards that are on the same level of credibility as financial accounting standards. So we’ve really matured in how we’re approaching some of these issues.” [11.26] The biggest sustainability lessons Saskia learned from the consumer market during her time at retail businesses Rothy’s and Method. “They both had a really engaged consumer fanbase… And that makes sustainability a little bit easier. You can engage the consumer directly because they’re active, and they often come to the brand because sustainability is woven into the value proposition.” [15.01] Why Saskia embraced supply chain and joined Blue Yonder. “The supply chain aspects were always there… But there’s been a general awareness that supply chain is almost the last frontier when it comes to addressing the embedded carbon emissions and waste that eventually make it to the consumer. So companies that really want to be responsible for all of their practices have to be looking to supply chain.” [18.26] Saskia’s role at Blue Yonder, and the big sustainability initiatives she’s currently working on. “If we’re not addressing the elephant in the room, we’re really not making a difference.” [20.41] Saskia’s take on the biggest sustainability challenges in supply chain right now. [25.42] Key sustainability opportunities, and Saskia’s advice for how organizations can prioritize sustainability and take strategic action for the future. “We know how interconnected all of the different parts of the supply chain are. But the reality is that companies have still been dealing with supply chain activity in an isolated way... I’m excited about the power of technology to bridge those gaps in a truly connected supply chain.” [29.50] Saskia’s experience as a woman moving through government, consumer and B2B environments. [32.40] The importance of knowledge-sharing and engaging with a range of mentors to career success. “I have friends working in aerospace or manufacturing, and they have a completely different lens for how we approach sustainability. That crowdsourcing of knowledge across different industries, since sustainability is such a holistic practice, is really beneficial.” [35.47] Saskia’s biggest inspiration, and her advice for people exploring a career in sustainability. “Sustainability isn’t just one thing. If you have a speciality, whether it’s packaging engineering, transportation management or inventory planning, you can fold sustainability as a passion and a knowledge framework into those specialties.” [39.08] What being an industry trailblazer means to Saskia, and the importance of representation for women. [41.17] The future for Saskia and her sustainability initiatives at Blue Yonder.   RESOURCES AND LINKS MENTIONED:   You can connect with Saskia Van Gendt over on LinkedIn. If you enjoyed this episode and want to hear more inspirational women talking about sustainability, check out 364: Women in Supply Chain, Lisa Morales-Hellebo, 372: Women in Supply Chain, T.J. Kragenbrink or 239: Women in supply chain™, Joanna MacDonald.
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About Let's Talk Supply Chain

My Name is Sarah Barnes-Humphrey and this is Let's Talk Supply Chain where I interview the top Supply Chain professionals in the industry. You will learn about best practices, changes in the industry and Hot Topics surrounding Supply Chain. Have a specific question you want answered? E-mail us at [email protected]
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