Let's Talk Supply Chain

• 500: Women in Supply Chain, Angela Woody

  Angela Woody talks about her career journey; learning to let go of inherited beliefs; making IT investments; & the guiding principles that have shaped her life. IN THIS EPISODE WE DISCUSS:   [04.09] Angela's coincidental career – how volunteering at an event led to an internship that led to a full-time role at Kimberly-Clark. "It was a happenstance!... Someone took a chance on me." [08.41] Angela's 13-year tenure at Kimberly-Clark: how her career progressed, what she learned, and her biggest achievements. "Working for a global manufacturing company, you just had a wealth of opportunities… There was an opportunity to work on a first-of-a-kind project… and on that project, I could be innovative, experimental – it was career-changing." [14.21] Why Angela made a move from large CPG to small healthcare business, and how she changed her assumptions around what a stable, long-term career should look like. [17.45] What Angela loves about supply chain. "Supply chain is not a flashy job! … It's dirty, and for some reason that sparked my intertest... Supply chain is the last thing that's going to touch a product before it's delivered to the customer, that's our responsibility – and I fell in love with that." [21.40] How the pandemic shone a light on the industry, and why hesitation to make capital investments in IT systems is one of the biggest challenges in supply chain right now. "2020 was a blessing in disguise for supply chain. It brought some immediate visibility into how fragile our global supply chain really is – and it finally became a topic in the boardroom." "The companies that are truly making the investment in IT, making the investment in upgrades, they're the ones that are winning." [24.40] Why change management is still such a big problem, and how businesses should be approaching it for success. "Change management takes focus, time, resources and empathy. Change management is one of the most underleveraged capabilities, and I've seen many IT transformations fail because of a lack of investment in it." [27.40] Angela's 'Bring Your Kid To Work Day' experience with her daughter, and how we engage the upcoming generations in supply chain. "I have two girls, and I want to be a role model for them. I want to show them they can do anything they set their minds to, as long as they work hard." [31.31] Angela's experience as a woman in supply chain and technology. [35.15] The guiding principles that have shaped Angela's success, in life and work. [36.08] The importance of mentorship, and how Angela supports the next generations. "When I first started, mentorship wasn't something that was available, or even discussed… So, as we've evolved, and have seen its importance, I've taken male and female mentees and worked with them to have an opportunity to talk about things – I wish I had that." [38.35] The future for Angela. "I've worked hard to be where I am, but the feeling you get when you spend time out in the community and truly give back, is very special to me." RESOURCES AND LINKS MENTIONED:   You can connect with Angela over on LinkedIn. If you enjoyed this episode and want to hear from more women in tech, check out 493: Women in Supply Chain, Natalie Walker, 470: Women in Supply Chain, Melodie Van Der Baan, or 479: Women in Supply Chain, Lina Castaneda.

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• 499: Navigating the EV Revolution, with Anaplan

  Emily Nicholls of Anaplan talks about how integrated business planning helps automotive OEMs navigate EV growth & build finance-forward future-ready businesses. IN THIS EPISODE WE DISCUSS:   [03.38] An introduction to Emily, her background in physics, and how her boutique supply chain specialist consultancy was acquired by Anaplan. [05.44] An overview of Anaplan – who they are, what they do, and how they help their customers. "We provide a cloud-based platform that helps people truly connect their plans. We operate across all the major business functions of the business, and can connect data to people, processes and plans. It's a holistic approach." [07.07] The significant transformation happening in the automotive industry, and the geopolitical factors and supply chain volatility impacting that transition. "When you're doing a massive transformation, you're usually thinking three to five years out, but trying to predict where the world will be in three to five years is nigh on impossible. It's an interesting backdrop to what should be a fairly simple transition, from a supply chain perspective." [11.41] Integrated business planning: exactly what it is, why it's no longer a 'nice to have,' and how it's giving leaders much needed visibility, as well as both horizontal and vertical connection within a business. "It's a process that tries to align a company's financial, operational and strategic objectives, which often coexist but in quite siloed environments." [15.57] Why teams are still using spreadsheets and legacy tools, and how traditional S&OP processes are falling short in today's volatile market. [19.41] How integrated business planning breaks down siloes to connect the dots and empower teams to make better decisions. "Part of the process is to eliminate siloes by making sure that every element of the business is brought in at the right time. Technology enabling that process is really where the collaboration comes in, and you can make it not just effective but enjoyable." [24.50] The power of scenario planning and AI-driven modeling, how they're helping teams to avoid analysis paralysis, and the big impact they can have for teams juggling different priorities and making trade-offs, against an ever-changing backdrop. "Issues in your source data can have real insidious effects in your supply chain, that can add up to something quite dramatic." [31.37] The problem with cost-cutting, and how integrated business planning can elevate a company's financial health to North Star status and ensure that all decisions are tied back to that, from cost cutting to investments for the future. "Cost-cutting feels like an easy option, but it doesn't make you more resilient. It's very reactive – it's a scattergun approach to fixing a problem." [35.19] How integrated business planning can help businesses achieve competitive advantage. "If you have a strong cost-management strategy – not a cost-cutting objective – you can build resilience and identify opportunities and investments." [37.14] A case study exploring how Anaplan helped a large global automotive OEM manage tariffs by modelling scenarios, allowing them to make agile decisions and pivot quickly to minimize impact and maximise opportunity. [40.26] How listeners can work with the Anaplan.   RESOURCES AND LINKS MENTIONED:   Head over to Anaplan's website now to find out more and discover how they could help you too. You can also connect with Anaplan and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Emily on LinkedIn. Check out our other podcasts HERE.  

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• 498: Tariffs, Turbines, and an Information Super Highway: Behind the Scenes at the Port of Long Beach

  Noel Hacegaba of the Port of Long Beach talks about tariffs, sustainability, infrastructure investments & the creation of a Supply Chain Information Highway.   IN THIS EPISODE WE DISCUSS:   [02.02] An introduction to Noel, and his role at the Port. "Our tagline is 'the port of choice.' And one of the reasons we are the port of choice is because we have a team that's committed to excellence." [03.19] An introduction to the Port and what sets it apart, from sustainability to customer service. [04.51] The Port's record-breaking year – why they achieved the busiest year in their 114 year history and what made 2024 different. "What's even more remarkable about our record year is not the number of containers we processed, but the fact that we did so without any congestion, backlogs or delays... Last year set a new standard." [06.33] The Port's perspective on tariffs and why, despite the challenges, the Port is still thriving. "There's a lot of uncertainty, and that's what slows investments… In spite of that uncertainty, 2025 is on track to be another record year for the Port of Long Beach… But all these record volumes are not translating across the supply chain." [09.22] What the remainder of 2025 will bring for the Port. [10.16] From upgrading infrastructure to capacity expansion, the strategic projects and big investments being made by the Port as they look to enable growth over the next 10 years. "The best way to predict the future is to create it." [13.24] The Port's Pier B On-Dock Rail Support Facility project, its purpose, and why it matters, not just for the region but for the nation's transportation system. [15.43] The Port's Supply Chain Information Highway, and the impact it will have for the industry. "We're trying to leverage the power of data sharing… The Supply Chain Information Highway was designed to bring value to the industry by maximizing visibility, velocity, and value. And, by pairing technology with collaboration, we're unleashing the power of data sharing." [18.30] The importance of sustainability and the Port's commitment to green initiatives, including a new wind turbine project. [22.14] Noel's prediction for the industry in 2026.

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• 497: Transform Your Returns Management and Delight Customers, with Blue Yonder

  Tim Robinson of Blue Yonder talks about returns: the challenges & potential, role of AI, inventory management, tariffs, & the importance of customer experience.    IN THIS EPISODE WE DISCUSS:   [03.42] Tim's career; how he founded his business, Doddle, and the story behind the name; and how that journey led him to Blue Yonder. "It's quite rare that you isolate and identify supply chain as your chosen goal in life, but I fell into it and have loved it ever since." [06.34] The current returns landscape, and what Blue Yonder's recent survey revealed about consumer-brand relationships, and how retailers approach returns. "Free and easy access returns, or buy as many as you like and return as many as you like – that philosophy has been one of the major drivers behind the success of ecommerce. How do you create the convenience and the relevance of physical shopping, where I can see a product, touch it, try it on?" [12.10] How tariffs and market turbulence are putting pressure on businesses, squeezing margins; and the importance of customer experience. "This is ultimately an age of uncertainty, if you're in a business that involves crossing borders for any reason. Whilst the challenge around tariffs may have emanated in one part of the world, the reality is that the ripple effect means the whole landscape is re-setting itself – it's a global phenomena now." "The majority of consumers consider a poor return policy as a bad experience, whether they want to return or not. They may love the product, but now they have a poor sentiment of you and your brand... And if a bad policy is a bad experience, you've lost a customer. " [20.46] Changing customer expectations and shopping habits, and the challenge of inventory management. "The pace of ever-changing demands is at the heart of everything." [25.59] The role AI and machine learning can have in overcoming returns and inventory management challenges; and the importance of transparency in consumer communication. "You have complex inventory allocation decisions being made at the time a consumer hits the return button... We're able to orchestrate, influence consumer behavior, and make allocation and replenishment decisions in real-time." "If we want to change consumer behavior, want them to think more carefully about shopping habits and the choices they make, we should be more transparent with them." [29.52] The problem and opportunity of returns, and the impact businesses could make by considering returns as a source of extra inventory. [33.28] Blue Yonder's recent acquisition of Optoro, and what that means for customers as they navigate returns and inventory management. [38.57] Why Blue Yonder is so committed to 'sustainable abundance,' and how businesses can work with them.   RESOURCES AND LINKS MENTIONED:   Head over to Blue Yonder's website now to find out more and discover how they could help you too. You can also connect with Blue Yonder and keep up to date with the latest over on LinkedIn, Instagram, YouTube, Facebook and X (Twitter), or you can connect with Tim on LinkedIn. If you enjoyed this episode and want to hear more from Blue Yonder, check out 434: Synchronize Your Supply Chain Execution, with Blue Yonder or 417: Fulfill Your Potential, with Blue Yonder. Check out our other podcasts HERE.

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• 496: AI-Powered, Human-Led – Discover the Future of Routing, with OneRail

  Bill Catania of OneRail & Adam Isenberg of National Association of Wholesale Distributors discuss routing - the challenges, the tech & why unification is key.   IN THIS EPISODE WE DISCUSS:   [03.02] An introduction to Adam and the National Association of Wholesale Distributors (NAW). "We're the leading advocacy and government affairs voice for the distributors, whether you're moving computer chips, potato chips, or anything in between!" [04.34] How listeners can catch up on OneRail content, and why Bill believes in collaboration and connection. [06.03] An overview of OneRail – who they are, what they do, and how they help their customers. "We're really focused on exercising our horsepower around data science and AI to help internal fleets optimize. When you take that internal optimization, and bolt on third-party, you have something really unique. And over the top of all of that is the human component." [08.12] Traditional routing engines, and their biggest weaknesses. "The problem with routing software in general is that it's really just a calculator… And there are a lot more constraints now; there's a tighter SLA window, more demands on the wholesale channel – the routing solution has to contemplate many more variables, and a lot of the solutions out there don't do that." [10.32] The biggest pain points right now for distributors, and the impact of changing, multi-generational workforces. "The wholesale distribution industry, as vast as it is, are laggers in technology historically. But now, with the advent of so much technology, changing so fast, you're seeing distributors say: 'We can't wait any longer.'" [14.33] The business impact of using routing engines that can't consider all the relevant inputs. [18.13] How exceptions and traditional routing solutions erode profitability, the importance of extracting tribal knowledge in the workplace, and how new technology can allow businesses to make smarter decisions, reducing costs and empowering teams. "It's about being able to move those levers in real time, and that's the difference between the visibility era and the actionable insights era, which is where we are today." [24.16] The challenge with change management and how new technology can ease the transition and remove friction. [26.38] The importance of leaning into tech, and how wholesalers are balancing rising delivery expectations and cost pressures with data-driven decision-making. "People want to make informed decisions but they need data, they need intelligence. And when you have a software and a partner that provides you real-time intelligence, that's how people are going to make those informed decisions to drive their business forward." [30.19] Why many dispatchers 'swivel-chair' between systems, and why it's such a big problem. [33.57] The new mindset, innovative distribution strategies and technologies NAW members are adopting to improve fulfilment and the last mile. [37.04] Why OneRail is uniquely positioned to lead the future of last mile, and why their network is as important as their software. "We have a large network that allows us to execute; not just connect with a courier, but pick a courier because of price, quality, time of day, zip code, SKU… So when we're matching a delivery, it's extremely informed." "It's a chief supply chain officers best friend, because it allows that professional to let their team do their job, but be more accountable; to leverage external partners and bring their data back in, make sense of it, and apply it." [42.21] How partnerships between wholesalers, carriers and technology providers are shaping the future of last mile. [46.20] The future of last mile, and why the market is finally coming to OneRail.   RESOURCES AND LINKS MENTIONED:   Head over to OneRail's website now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on LinkedIn, YouTube, Facebook or X (Twitter) or you can connect with Bill or Adam on LinkedIn. If you enjoyed the show and want to hear more from OneRail, we have plenty more great content for you. Check out: 481: Combine the Power of In-House and Outsourced Fleet Management, with OneRail 461: Go Behind the Scenes of a History-Making Partnership, with OneRail and PepsiCo 440: Level Up Your Fulfillment Capabilities, with OneRail 419: Discover OmniPoint Inventory Visibility and Tackle Shrinkage, with OneRail 393: Get 100% Visibility Over Your Final Mile, with OneRail 349: Deliver a Frictionless Last Mile, with OneRail Check out our other podcasts HERE.

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