The energy regulator Ofgem says suppliers must take urgent action to find out how widespread a problem back billing is. It's when suppliers send out new bills for electricity and gas from longer than 12 months ago, a practice that was banned in 2018. The development follows Money Box's investigation which discovered thousands of people have wrongly been receiving back bills. Paul Lewis interviews Tim Jarvis, Director General of Markets at Ofgem.And unspent pension pots will be subject to inheritance tax from 2027. This change, announced by Rachel Reeves in the Autumn Budget, means most unused pension funds will be included within the value of a person’s estate for Inheritance Tax purposes from 6th April 2027. Money Box has been getting lots of emails from listeners who're now reconsidering their financial planning and are worried and upset about the new rules. The Treasury told us it continues to incentivise pensions savings for their intended purpose of funding retirement instead of them being openly used as a vehicle to transfer wealth. But how will the new rules work?Presenter: Paul Lewis
Reporters: Dan Whitworth and Sarah Rogers
Researcher: Eimear Devlin
Editor: Jess Quayle(First broadcast 12pm Saturday 22nd February 2025)
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25:07
Money Box Live: Energy Debt Help
People owe more money for gas and electricity bills than ever before. New calculations from the energy consultancy firm Baringa reveal the average typical energy debt is £1,500 - that's up £300 in a year. The total owed to energy companies is 3.8 billion pounds, which is almost double what it was two years ago.Energy prices are also forecast to rise by 5% from April, adding £85 a year to household bills meaning a household using a typical amount of gas and electricity would pay £1823 a year.In this Money Box Live, we're finding out how to manage energy debts and how to avoid getting into the red in the first place.Ruth Alexander is joined by Matthew Sheeran from the free debt advice provider, Money Wellness, and Eleanor Taylor from Baringa.Presenter: Ruth Alexander
Producers: Sarah Rogers, Catherine Lund and Neil Morrow
Editor: Jess Quayle(First broadcast 3pm on Wednesday 19th February 2025)
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28:03
Banned Back Billing and Debt Help
The energy regulator Ofgem has been given less than two weeks to get answers for Parliament on the banned practice of back billing, which is when people are sent new bills for energy used longer than 12 months ago. In a letter written to the Chief Executive of Ofgem the chair of the Energy Security and Net Zero committee highlights Money Box's recent investigation into back billing, saying he considers there to be evidence of serious wrong doing on the part of energy suppliers and the need for intervention on the part of the regulator. Ofgem told Money Box it's reviewing supplier billing practices and "looking closely at supplier compliance with back billing rules to make sure customers get the service they are entitled to." For the first time since our investigation began Paul Lewis interviews Dhara Vyas, the chief executive of Energy UK, which represents energy suppliers.State pensions paid to tens of millions of people will go up in April by 4.1%, but depending on how your pension is paid - weekly or monthly - some people may not get the extra money until May. How to make sure you get it as soon as possible.And people who get into debt often find that it gets worse because of the high interest rates they are paying. Often they are only paying interest not reducing the amount owed at all. A new scheme by credit unions is trying to solve that by giving an affordable loan to people in debt at a low rates of interest so they can pay off their expensive debt and afford the repayments on their new debt. How will it work?Presenter: Paul Lewis
Reporters: Dan Whitworth and Peter Ruddick
Researchers: Eimear Devlin and Jo Krasner.
Editor: Jess Quayle(First broadcast 12pm Saturday 15th February 2025)
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24:46
Money Box Live: How to Retire Well
We all dream about what we will do when we don't have to work anymore. The perfect retirement looks different for everyone, from travelling the world and luxury holidays to spending more time with family and friends, but the cost of stopping work can be bit of a wake-up call.In this Money Box Live we'll look at how to make the most of the savings you have as retirement approaches to how to start planning for retirement at the start of your career.Felicity Hannah is joined by Sangita Chawla, Managing Director at Standard Life and Zoe Alexander, Director of Policy and Advocacy at the Pensions and Lifetime Savings Association to answer your questions - and offer tips on how to plan for a good retirement.Presenter: Felicity Hannah
Producer: Catherine Lund
Editor: Jess Quayle(This programme was first broadcast at 3pm Wednesday 12th February, 2025.)
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27:47
Back Billing Continued and Tax on Savings
The Chair of the House of Commons Energy Security Committee has told Money Box that the behaviour of the energy firms is "outrageous" following our investigation into so called back-billing. That's when energy firms send out a new bill for gas or electricity which was used more than 12 months before. Last week we reported that thousands of people have complained that is still going on. Energy UK, which speaks for the big suppliers said if customers think they are being asked to pay for energy covered by the back-billing policy, they should contact their supplier as soon as possible to resolve the complaint quickly and efficiently. The Department for Work and Pensions asks executors and families to repay state pensions it has sent to people who have already died. It says it asks for it back to protect public funds, but do you have to pay?And high interest rates means more people paying tax on interest savings, but how do you know and what are the rules?Presenter: Paul Lewis
Reporter: Dan Whitworth
Researchers: Jo Krasner and Eimear Devlin
Editor: Sarah Rogers(First broadcast 12pm Saturday 8th February 2025)
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