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The Josh Bersin Company

Josh Bersin
The Josh Bersin Company
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  • Are Layoffs The Only Way To Make AI Transformation Happen?
    This week I discuss this ongoing trend of layoff announcements, typically coupled to “AI.” And as you’ll hear, this is quite a complex topic which gets into company culture, labor relations, and ultimately long term business strategy. A new article in The Economist claims that “Europe Crushes Innovation” because of its old-fashioned labor rules. The point they make, which I discuss, is that forcing companies to “hold on” to workers stunts growth and innovation. While I can’t argue with the data, I believe it’s not that simple. So listen to this podcast and see if our “Dynamic Organization” model makes more sense. You can explore all the dynamics in this podcast by getting Galileo®, the world’s AI assistant for HR and Leadership. Galileo can assess your company in this area of maturity and give you essential action-items to help with your own team or company’s AI transformation. (Prompt: “my company is xyz, we’re in industry abc, our business issues are xxx, would you benchmark me against the dynamic organization research and help me identify the leadership, management, and HR practices I need to accelerate my AI transformation?”) Anyway listen in, I’d love your comments. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Definitive Guide to Building a Dynamic Organization How Europe Crushes Innovation (Economist) How Japan’s Culture Of Business Teaches Us About AI Transformation Be Careful With The Layoffs What Is the One Trait That Makes for a Great Manager? You Might Be Surprised (WSJ) Chapters (00:00:00) - Patricia Frost on Seagate CEO(00:00:21) - The Need for Corporate Layoffs(00:03:33) - Why Europe Will Lay Off More People Than the US(00:10:04) - Reasons Why You Shouldn't Hire So Many People
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  • Seagate CHRO Patricia Frost: Leave No One Behind
    Patricia Frost, EVP and CHRO of Seagate, is one of the most fascinating and highest-performing CHROs we’ve met. Patricia has decades of experience as a US Army military leader, most recently as Director of Cyber, Electronic Warfare and Information Operations. How does her extensive military, warfare, and leadership experience pay off? As you’ll hear, Patricia is a hands-on leader, ready to make decisions and challenge dogma in dozens of important ways. In many ways she exemplifies the future leadership model for all C-level leaders, especially the CHRO. Patricia shares how she is navigating the opportunities presented by AI, reshaping talent strategies, and fostering a culture of innovation. Her background as a senior military leader prepared her to build on the team available today, supporting employee mobility, agility, and HR capabilities. Notable Quotes “You go to combat with the team you have, not necessarily the team you want. You can’t just hire in someone and say I want to bring you in my team and put you in close combat. Your team is your team. And you build that team. You build on their skill sets. We do a lot of upskilling in the military. It’s your team. You know everyone’s strengths and weaknesses.” “Middle managers are really the powerhouse of any company. And I don’t know that we spend enough time on our managers, probably our frontline managers, and then the middle management. How well do they understand their teams and the skills within their teams and understand also what people are passionate about? Where would they like to go? What opportunities can be open to them?” “I am front and center. I think every CHRO needs to be front and center in the AI conversation. They need to be leading. They need to be talking about, will AI take away certain functions within HR? First, we had to take the anxiety down from our workforce. So my approach this year is leave no one behind. I am going to give everyone the opportunity. We’re going to give everyone the same set of tools and training, and I will help you get there. Everyone has a choice.” Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Secrets Of The High Performing CHRO CHRO Insights Research Report CHRO Insights Video (Youtube) Introducing Galileo for Managers, The Leadership Guru At Your Fingertips Chapters (00:00:04) - What Works: Patricia Frost on Leading Through Crisis and AI(00:00:55) - Patricia on What Works: The Military Experience(00:03:31) - Top Executives: Valuing Your Team in an AI Crisis(00:10:47) - What is HR's role in AI learning and development?(00:16:27) - CFO vs HR Professional: The Chro and CFO Relationship(00:20:56) - How to Make Enterprise IT Decisions with Galileo(00:23:58) - Top Executives: Chief Business Leader(00:25:23) - Top Chros: Patricia Frost Interview
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  • SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More
    This week I discuss SAP’s massive launch of AI agents throughout the suite, and the growing importance of Joule, SAP’s business agent for all employees. The architecture is now well built out and I explain how AI is permeating the ERP and HCM space. I also discuss our new Galileo – Joule agent-to-agent integration and how MCP and a2a protocols are changing the AI space from a single “agent platform” to a network or AI agents which can now talk to each other and cascade and embed functions in workflows. Listen to my recent podcast on OpenAi’s developer platform and how they also use MCP to bring applications together. Two big messages here: First, SAP really has its AI act together, making it possible for companies to get the best of SAP and other AI agents throughout their companies. Second, the new world of business agents is not “one platform” winning: it’s a network of specialized agents communicating with each other. While none of us wants hundreds of vendor solutions in our tech stack, this interoperability approach is really positive because it lets specialized agents (ie. Galileo) work with others (Joule, Microsoft Copilot, etc.) to help you craft the perfect solutions for your company. Additional Information SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More The Financial Impact of AI on HR: New Research Series AI Pacesetters: The Six Secrets of AI Transformation Success  Galileo: The World’s AI Agent for HR and Management Galileo Learn: The World’s HR Academy For Teams Chapters (00:00:00) - SAP HR and Business Applications: AI for Jobs(00:07:24) - SAP's Smart Recruiters and Cloud-based JOU
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  • OpenAI Just Dropped A Bomb On The Learning Market
    This week OpenAI unleashed a new set of developer tools that let’s learning platforms (and content) embed itself into the ChatGPT platform. And they also explain how you can build agents and other learning tools within the ChatGPT interface. I’m not saying this is an enterprise-class platform (it’s not), but the paradigm is so simple it shows everyone how AI-native learning will work. Watch Sam Altman’s Dev Day 2025 Conference Speech (>see the learning demo at this link), OpenAI’s 800 million users can now “learn” on demand from courses developed anywhere, ask questions, and follow their curiosity wherever it leads. As I discuss, this simple demo brings the AI native experience in Galileo Learn to almost a billion consumers. Listen up and you’ll see how corporate learning, knowledge management, and enablement is now coming together in The Revolution of Corporate Learning. You can get your hands on this entire environment for $695 a year, which includes more than 750 courses on HR, management, leadership, and technology. The new world of learning has arrived. Additional Information Experience AI-Native Learning at Work: Get Galileo! The Revolution In Corporate Learning: Our Research Study New Research: The Talent Acquisition Revolution Workday Acquires Sana To Transform Its Learning Platform And Much More Join our AI Excellence Study! We’ll share world-class findings in AI transformation.   Chapters (00:00:00) - Will ChatGPT Revolutionize the Way We Learn?
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  • AI Is Messing With The Job Market In Ways We Didn't Anticipate
    Listen, I’m very positive on the potential for AI to reinvent our jobs, careers, and companies. But making us all Superworkers is much trickier than we think. This week I discuss the far-reaching implications of AI on jobs and careers, and explain why and how the new world of “no job growth” with “massive job reinvention” gives us a mandate and clear agenda as HR and business leaders. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information L.A.’s Entertainment Economy Is Looking Like a Disaster Movie (WSJ) The Rise Of The Supermanager: A New Role In The World of AI How Japan’s Culture Of Business Teaches Us About AI Transformation The Rise Of The Supermanager: A New Role In The World of AI The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research) Get Galileo: The World’s AI Assistant for HR and Leaders Chapters (00:00:00) - How AI Is Affecting the Job Market(00:09:14) - The Future of Work Is AI(00:14:26) - Jobs in a dynamic world(00:22:16) - A few things to Watch Out For
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About The Josh Bersin Company

Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.
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