17 episodes
Intelligent payments can't be built on fragmented data | Episode 15 with Primer's CEO Gabriel Le Roux
23/07/2026 | 44 mins.Primer announced a $100 million Series C in May 2026. And this conversation goes far beyond the funding.
In this episode of Payments Unfiltered, Theo Spyrides sits down with our co-founder and CEO Gabriel Le Roux to discuss where payments are heading next, why AI in payments is more about context than prompts, and what payments intelligence actually looks like in practice for merchants.
They cover:
What’s next for Primer after the $100M raise
Why payments have remained a "black box" for merchants
How we're helping merchants simplify reconciliation and treasury
Why AI in payments is really about context and what that means
How intelligence affects every payment decision
Find more episodes on our channel, or learn more at primer.io.Everything merchants need to know about chargebacks right now | Episode 14 with Chargeblast's Qi Cao
15/06/2026 | 32 mins.Most merchants think hitting their chargeback target means they're safe. Spoiler alert: they're not.
In this episode of Payments Unfiltered, Theo Spyrides speaks with Qi Cao, co-founder and CEO of Chargeblast, to unpack chargebacks, what the Visa Acquiring Monitoring Program (VAMP) actually means for merchants, and why the merchants who manage disputes best are the ones who've already fixed their business model.
They cover:
- What VAMP is, how it replaced the old Visa dispute and fraud monitoring programs, and why acquirers are now the ones being policed
- Why your processor's portfolio health is now your exposure, and what to do about it
- Why getting your chargeback rate to zero isn't the goal, and what target actually makes sense
- What agentic commerce will mean for disputes and whether the infrastructure is ready
Qi also shares the single most important question any merchant with a chargeback problem should ask themselves, and it has nothing to do with alerts or tools.
Find more episodes on YouTube or wherever you listen to podcasts.
Stay in the loop:LinkedIn: https://www.linkedin.com/company/36076041Everything merchants need to know about chargebacks right now | Episode 14 with Chargeblast's Qi Cao
11/06/2026 | 32 mins.Most merchants think hitting their chargeback target means they're safe. Spoiler alert: they're not.In this episode of Payments Unfiltered, Theo Spyrides speaks with Qi Cao, co-founder and CEO of Chargeblast, to unpack chargebacks, what the Visa Acquiring Monitoring Program (VAMP) actually means for merchants, and why the merchants who manage disputes best are the ones who've already fixed their business model.They cover:- What VAMP is, how it replaced the old Visa dispute and fraud monitoring programs, and why acquirers are now the ones being policed- Why your processor's portfolio health is now your exposure, and what to do about it- Why getting your chargeback rate to zero isn't the goal, and what target actually makes sense- What agentic commerce will mean for disputes and whether the infrastructure is readyQi also shares the single most important question any merchant with a chargeback problem should ask themselves, and it has nothing to do with alerts or tools.Find more episodes on YouTube or wherever you listen to podcasts.Stay in the loop:LinkedIn: https://www.linkedin.com/company/36076041PART 2: What it really takes to build and run a PSP at global scale | Episode 013 with James Fry at Worldpay
30/04/2026 | 34 mins.This is Part 2 of our conversation with James Fry, Head of Enterprise Product at Worldpay (now part of Global Payments).
Most people know what a PSP does. Far fewer know what it actually takes to build and run one. In this episode of Payments Unfiltered, Theo Spyrides, VP of Product at Primer, and James pull back the curtain.
They discuss:
➡️ What a PSP really is, and how far it's evolved from a simple gateway
➡️ Why keeping up with payment network changes consumes more engineering capacity than most people expect
➡️ Why no single PSP can serve all of a merchant's needs, and what that means in practice
➡️ What good developer experience looks like, and where most PSPs fall shortJames also shares how he thinks about structuring product teams inside a large payments organization and his advice for anyone building payment technology today.
Missed Part 1? Catch up here: https://youtu.be/JjlIXeuTVFM?si=4JQzdJ3zcrKQhzf0
And don't forget to subscribe so you don't miss any new episodes.
Stay in the loop:LinkedIn: https://www.linkedin.com/company/36076041PART 1: From commodity to competitive advantage: how enterprise merchants are rethinking payments | Episode 012 with James Fry at Worldpay
19/03/2026 | 36 mins.In this episode of Payments Unfiltered, Theo Spyrides, Head of Product at Primer, sits down with James Fry, Head of Enterprise Product at Worldpay (now part of Global Payments), to explore how merchants have evolved their approach to payments, and what that means for the payment providers supporting them.
They discuss:
The shift away from treating payments as a commodity
Why enterprise merchants are now hiring dedicated payments teams
How optimization has become a strategic lever rather than a back-office concern.
James also shares his perspective on two of the biggest trends reshaping the space: stablecoins as an additional payments rail for global merchants, and agentic commerce as a new channel that will require the industry to solve for trusted agents, fragmented protocols, and a whole new model of intent verification.
Don't forget to subscribe to our channel so you don't miss any new episodes of Payments Unfiltered.
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About Payments Unfiltered
Join Theo Spyrides, Head of Product at Primer, for your much-needed dose of honest payments chat. In each episode, Theo will dive into the payments ecosystem, exploring the personal journeys of those at the coalface, attempting to answer the big questions that’ll define where the ecosystem is heading, and, of course, have some fun along the way.
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