Payments Unfiltered

In this episode of Payments Unfiltered, Theo Spyrides, Head of Product at Primer, is joined by Will Artingstall, Global Head of Digital Asset Payments and ecommerce Services at Citi.
Will shares how Citi is working more closely with enterprise merchants as payment flows become more complex and new rails begin to emerge. They discuss how large organizations are approaching these changes in practice, and what it means for how payments are designed and managed.
They discuss:
The optimization levers available to merchants when working more closely with acquiring and issuing banks
Why stablecoins and tokenized deposits are being introduced alongside existing payment rails
Why payments can no longer be built in isolation as they embed directly into products

They also touch on Citi’s collaboration with Coinbase and what interoperability means in practice for enterprise teams.
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In this episode of Payments Unfiltered, Theo Spyrides, Head of Product at Primer, sits down with Jeff Otto, CMO at Riskified, to explore what happens when software starts acting on behalf of customers and what that means for risk, fraud, and merchant exposure.
They discuss how agentic commerce changes who initiates a transaction, how trust is established, and why introducing an agent into the flow raises new questions around risk ownership and liability.  You’ll also hear about the strategic choices merchants face as this space evolves and why waiting on the sidelines isn’t a realistic option.
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Payments aren’t just infrastructure in gaming, they’re critical to the industry’s growth. From local wallets and currencies to mobile browser checkout, the way players pay now decides how studios scale.
In this episode of Payments Unfiltered, Berkley Egenes, Chief Marketing & Growth Officer at Xsolla, joins host Theo Spyrides to outline a practical playbook for global game monetization.
Together they unpack the levers that actually move revenue: enabling the right payment methods and currencies in priority markets, reducing friction at checkout, navigating regulatory shifts that can unlock new opportunities—or add fresh hurdles—and how to combat fraud.

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Low fraud and chargeback rates? Great. But what if it’s costing you customers?
In this episode of Payments Unfiltered, host Theo Spyrides is joined once again by Galit Shani-Michel, VP of Emerging Products at Forter, to explore the hidden risks of a “zero fraud” mindset.
From KPI misalignment to false declines and friction-filled 3DS flows, Galit explains how well-meaning fraud strategies can quietly damage conversion, customer experience, and long-term growth.
What you'll learn:
Why a 0% fraud rate could mean you're blocking good customers
How fraud, payments, and CX teams can work better together
Where fraud actually happens (hint: it’s not just checkout)
The importance of owning complete rate, not just auth rate
Real examples of strategy changes that boosted revenue

In this episode of Payments Unfiltered, Theo Spyrides speaks with Natasha de Terán, author of The Payoff and former Head of Corporate Affairs at SWIFT, about the hidden complexity behind everyday transactions.