The Ophthalmology Experience with Guido Piquet

In this episode, Guido Piquet is joined by Debbie Davis, CEO of Atwal Eye Care, who has spent nearly four decades helping grow a practice deeply rooted in patient care and community connection. Debbie shares how her team uses educational events like cataract lunch and learns, vision correction nights, and dry eye seminars to help patients better understand their options before they ever step into the exam lane. They discuss community outreach, patient education, pre consultation touchpoints, and how practices can create informed patients who arrive more confident and ready to move forward.

Connect with Debbie Davis: https://www.linkedin.com/in/deborah-davis-coe-5927a9120

THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Connect with Guido:
• ⁠⁠Guido's LinkedIn⁠⁠ - https://www.linkedin.com/in/guidopiquet/
• ⁠⁠Mann Eye Institute's Website - https://www.manneye.com

In this episode, Guido Piquet is joined by Michael King, a digital marketing strategist who has spent decades working with ophthalmology practices. Michael shares why refractive lens exchange is becoming a major growth opportunity for clinics and how practices can better educate patients who may not yet understand the procedure. They discuss patient education, video content, webinars, and the systems practices need to guide patients from curiosity to consultation.

Connect with Michael King: https://www.linkedin.com/in/michaelcwking/

THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Connect with Guido:
• ⁠⁠Guido's LinkedIn⁠⁠ - https://www.linkedin.com/in/guidopiquet/
• ⁠⁠Mann Eye Institute's Website - https://www.manneye.com

In this special edition of The Ophthalmology Experience, Guido Piquet is joined by Kathy Disner and Dr. Dana Wallace to raise awareness around interventional glaucoma and the upcoming Business of Interventional Glaucoma meeting. Together, they break down what it really takes to implement an IG program inside a practice, from patient pathways and tech scripts to billing, alignment, and reducing drop dependence. It is a practical conversation about improving patient outcomes, easing administrative burden, and bringing physicians and staff together around a smarter glaucoma strategy.Connect with Dr. Wallace: https://www.linkedin.com/in/dana-wallace-5a46b55/ THIS EPISODE IS BROUGHT TO YOU BY:Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.Connect with Guido:• ⁠⁠Guido's LinkedIn⁠⁠ - https://www.linkedin.com/in/guidopiquet/• ⁠⁠Mann Eye Institute's Website - https://www.manneye.com

In this episode, Guido Piquet is joined by Marc-François, a veteran in healthcare software and referral management with decades of experience working alongside ophthalmology practices. Marc-François breaks down where referral processes often fall apart, why silence after a referral hurts both patients and providers, and how better visibility can change the entire experience. It’s a grounded conversation about closing communication gaps, strengthening referral relationships, and making sure patients never feel lost between providers.

Connect with Marc-Françoisr: https://www.linkedin.com/in/marcfrancoisbradley/

THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Connect with Guido:
• ⁠⁠Guido's Linkedin⁠⁠ - https://www.linkedin.com/in/guidopiquet/
• ⁠⁠Mann Eye Institute's Website - https://www.manneye.comLinkedIn

In this episode, Guido Piquet sits down with Mandy Cansler, a longtime ophthalmology leader and consultant with over 25 years of experience in patient care and practice operations. Mandy shares why mission, vision, and values matter more than most practices realize, how leadership alignment shapes patient experience, and why team confidence is at the heart of great care. It’s an honest, thoughtful conversation about leading with clarity, supporting your people, and building ophthalmology practices that truly work from the inside out.

Connect with Mandy Cansler: https://www.linkedin.com/in/mandycansler-comt/

THIS EPISODE IS BROUGHT TO YOU BY:
Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.

Connect with Guido:
• ⁠⁠Guido's Linkedin⁠⁠ - https://www.linkedin.com/in/guidopiquet/
• ⁠⁠Mann Eye Institute's Website - https://www.manneye.com