Randy Schaller: Building Trust & Overcoming Objections in Ophthalmology
In this episode, Randy Schaller, CEO of Tylock George Eye Care, joins Guido Piquet to dive into the art of overcoming patient objections in ophthalmology. With extensive experience in healthcare leadership, Randy shares practical strategies for building trust, addressing fears, and guiding patients through financial and timing concerns. If you want to help your team boost conversions, improve patient relationships, and create confidence throughout the patient journey, this episode is packed with actionable insights.Connect with Randy: https://www.linkedin.com/in/randy-schaller-mba-73a3b422THIS EPISODE IS BROUGHT TO YOU BY:Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.comBoost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.Connect with Guido:• Guido's Linkedin - https://www.linkedin.com/in/guidopiquet/• Mann Eye Institute's Website - https://www.manneye.com
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Dr. Rivers: Automation, Staffing, and the Future of Ophthalmology
In this episode, Dr. Michael Rivers joins Guido Piquet to discuss how automation, staffing strategies, and technology are shaping the future of ophthalmology. Drawing from his experience as a retina specialist and senior director of ophthalmology at ModMed, Dr. Rivers shares insights on improving efficiency, supporting staff, and maintaining the personal touch patients value most.If you’re looking to streamline operations, strengthen your team, and prepare your practice for the future of patient care, this episode offers practical guidance and forward-thinking perspectives.Connect with Dr. Rivers: https://www.linkedin.com/in/michaelbriversTHIS EPISODE IS BROUGHT TO YOU BY:Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.comBoost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.Connect with Guido:• Guido's Linkedin - https://www.linkedin.com/in/guidopiquet/• Mann Eye Institute's Website - https://www.manneye.com
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Savory Turman: Coaching for Growth in Ophthalmology
In this episode, Savory Turman joins Guido Piquet to explore the power of coaching for growth and leadership in ophthalmology. With 25 years of experience in healthcare, Savory shares insights on developing individuals, building trust within teams, and navigating the challenges of leadership in a rapidly growing practice.If you’re looking to enhance your leadership skills, develop strong teams, and create lasting impact in your practice, this episode is filled with valuable takeaways.Connect with Savory: https://www.linkedin.com/in/savory-turmanTHIS EPISODE IS BROUGHT TO YOU BY:Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.comBoost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.Connect with Guido:• Guido's Linkedin - https://www.linkedin.com/in/guidopiquet/• Mann Eye Institute's Website - https://www.manneye.com
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Kasey Gantz: The Secret to Leadership, Growth, and Patient Care
In this episode, Kasey Gantz joins Guido Piquet to talk about leadership, growth, and impact in ophthalmology. As COO of Alliance Vision Institute, she shares lessons from 20+ years building patient-focused workflows, developing strong teams, and managing growth without losing culture.If you want to strengthen your leadership and create lasting impact in your practice, this episode is packed with insight.Connect with Kasey: https://www.linkedin.com/in/kasey-gantz-519473b4THIS EPISODE IS BROUGHT TO YOU BY:Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.comBoost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.Connect with Guido:• Guido’s Linkedin – https://www.linkedin.com/in/guidopiquet/• Mann Eye Institute’s Website – https://www.manneye.com
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Mike Lyons: The Secret to Keeping Great Staff in Ophthalmology | The Ophthalmology Experience #23
In this episode, Mike Lyons joins Guido Piquet to break down what it takes to keep great people engaged in ophthalmology. As the founder of Seasoned Advice and a longtime HR leader, Mike shares insights from two decades of helping healthcare practices improve retention and build cultures where employees want to stay. They explore why compensation alone isn’t enough, how transparency builds trust, and why small gestures of appreciation make a big difference. If you’re looking to reduce turnover and strengthen your team, this episode is full of practical ideas.Connect with Mike Lyons: https://www.linkedin.com/in/mikelyonshr/THIS EPISODE IS BROUGHT TO YOU BY:Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.comBoost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations directly onto your calendar.Connect with Guido:• Guido's Linkedin - https://www.linkedin.com/in/guidopiquet/• Mann Eye Institute's Website - https://www.manneye.com
About The Ophthalmology Experience with Guido Piquet
Welcome to The Ophthalmology Experience, where we discuss the business side of Ophthalmology. Hosted by Guido Piquet, the Chief Operations Officer of Mann Eye Institute, this podcast features conversations with industry leaders, practice administrators, and physicians about the challenges of running and growing successful practices.
With almost two decades in Ophthalmology, Guido brings practical advice, real stories, and strategies on leadership, patient acquisition, and the latest technologies shaping the industry.
The Ophthalmology Experience is produced and powered by Boost Patients.
Ireland