The Payments Show Podcast

In episode 100 of The Payments Show Podcast, I spoke to Tachat Igityan who is the Founder of destream.

destream is a financial platform for content creators which revolutionises the way content creators receive payments and donations.

VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/100

Summary of topics discussed:
(01:41) - Guest Introduction: Tachat Igityan (Founder, destream)
(03:52) - Payment Challenges Faced by Content Creators
(05:27) - Origin Story: Frustrations as a Donator
(07:05) - Abundance of Tools... Nothing for Payments
(09:23) - Creators Are Not Traditional "Merchants"
(11:23) - Creators Are Not "Startups" Either!
(12:51) - Terms & Conditions vs Legal Compliance
(13:50) - First-Party Fraud (Friendly Fraud)
(19:03) - The Solution: Payment Links and more
(22:52) - Hassle-Free Payments for Creators
(24:36) - Aggregation = Power: a Win for Banks and Creators
(26:50) - ASMR and OnlyFans Save The Day!
(29:06) - Why destream Exists: To Help You
(31:20) - Less Steps = More Donations
(33:17) - The Future: Physical + Digital Payment Experiences
(35:26) - Local Payment Methods and One-Click Payments
(37:26) - Getting Started with destream
(39:04) - Cyprus: Startups and a New Creator MEP!

Details:
- Recorded on 18 Jul 2024
- Host: Satwant Phull
- Guest: Tachat Igityan, Founder, destream

Next Steps:
- destream: destream.net | @destreamproject
- https://thepaymentsshow.carrd.co/

In episode 99 of The Payments Show Podcast, I spoke to Das Pattathil who is the Co-Founder & Head of Product at Nextuple.

Nextuple helps retailers transform their legacy Omnichannel Order Management systems using microservices.

VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/99

Summary of topics discussed:
(00:36) - Guest Introduction: Das and Nextuple
(01:03) - Understanding Nextuple's Mission
(01:42) - Challenges in Retail Fulfilment
(02:12) - Importance of Accurate Delivery Promises
(03:56) - Real-World Example: Early Delivery
(05:08) - Impact of Precise Delivery Promises
(06:12) - Microservices in Order Management
(07:40) - Internal Fulfilment Challenges
(09:11) - Legacy Systems vs. Microservices
(12:45) - Case Study: BJ's Wholesale Club
(15:07) - Ideal Customer Profile
(16:30) - Retail Challenges: Self Checkouts and Returns
(19:59) - Expanding Beyond Retail: B2B and Wholesale
(22:42) - Nextuple's Core Philosophy and Community
(24:12) - Future Trends in Retail and Fulfilment
(30:05) - Conclusion and Final Thoughts

Details:
- Recorded on 18 Jul 2024
- Host: Satwant Phull
- Guest: Das Pattathil, Co-Founder & Head of Product, Nextuple

Next Steps:
- Nextuple: nextuple.com | @NextupleIn
- https://thepaymentsshow.carrd.co/

In episode 98 of The Payments Show Podcast, I spoke to Suryaveer (Suri) Singh who is the Head of Loyalty CRM & Data at the Emirates National Oil Company (ENOC).

Suri manages the ‘Yes Rewards’ fuel loyalty program at ENOC. Yes Rewards allows customers to benefit from exclusive offers and deals across Yes participating brands and earn points for all customer purchases within the network.

VIDEO Version and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/98

Summary of topics discussed:
00:20 - Guest Introduction: Suri from Yes Rewards in Dubai
01:16 - Overview of the YES Rewards Program
02:16 - Core ENOC Brands and Services
02:58 - Expanding YES Rewards Beyond Fuel
05:22 - Challenges with Loyalty Programs
05:58 - Addressing App Saturation and Engagement
06:38 - Relevance and Customer Engagement
08:52 - Instant Gratification and Offers
15:55 - Results and Success of YES Rewards
18:35 - Designing a User-Friendly App
23:18 - Differentiation in the Market
27:33 - Future of Loyalty Programs
29:01 - Upcoming Trends in Loyalty and AI
30:12 - Closing Thoughts and Recommendations

Details:
- Recorded on 18 Jul 2024
- Host: Satwant Phull
- Guest: Suryaveer (Suri) Singh, Head of Loyalty CRM & Data, Yes Rewards / Emirates National Oil Company (ENOC).

Next Steps:
- Yes Rewards: yesrewards.ae 
- https://thepaymentsshow.carrd.co/

In episode 97 of The Payments Show Podcast, I spoke to Donat Husjainov, who is the Chief Product Officer at XData Group.

XData Group is a B2B software development company that offers cutting-edge technology solutions exclusively for banks including UX/UI design, product prototyping, MVP creation and much more.

VIDEO Version and PDF Transcript:
 - click here https://thepaymentsshow.substack.com/p/97

Summary of topics discussed:
00:19 - Guest Introduction: Donat from xData Group
00:57 - Overview of xData Group
01:56 - Importance of UX and UI in Banking
03:46 - Current Projects and Client Solutions
05:07 - SaaS vs. Custom Solutions for SMEs
12:07 - The Role of Metrics and Analytics
15:07 - Engaging with Clients: Process and Steps
21:53 - Security and Cloud Solutions
23:37 - App Fatigue and Super Apps
27:31 - Chatbots and AI in Banking
30:14 - Future Plans and Market Expansion
31:00 - UI in Asia vs The West
36:03 - Final Thoughts and Recommendations

Details:
- Recorded on 15 Jul 2024
- Host: Satwant Phull
- Guest: Donat Husjainov, Chief Product Officer, XData Group

Next Steps
- xData Group: xdatagroup.io
- https://thepaymentsshow.carrd.co/

In episode 96 of The Payments Show Podcast, I spoke to Jordan Wright who is the CEO and Co-Founder of Atomic Financial.

Atomic Financial has recently introduced a solution called PayLink which offers businesses the ability to offer customers recurring bill pay, updating payment methods, and managing subscriptions.

VIDEO Version and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/96

Summary of topics discussed:
00:19 - Guest Introduction: Jordan Wright
00:55 - Atomic Financial Overview
02:03 - Championing Financial Mobility
02:49 - PayLink and Payment Solutions
03:31 - Consumer Financial Management
04:10 - Expanding Access to Services
04:54 - Jordan's Personal Motivation
06:48 - Implementation and Use Cases
07:55 - Consumer Banking Competition
09:45 - Subscription Management
13:27 - Customer Examples
16:48 - App Fatigue and Financial Hubs
23:52 - Reliability of Payment Systems is Critical
27:29 - Closing Remarks and Contact Information
28:28 - Future of Payments and Real-Time Transactions

Details:
- Recorded on 27 Jun 2024
- Host: Satwant Phull
- Guest: Jordan Wright, CEO and Co-Founder, Atomic Financial

Next Steps: 
- Atomic Financial: atomic.financial
- https://thepaymentsshow.carrd.co/