The Retail Tea Break

• Creating brand experiences with TapCreative and Musgrave

  In the latest episode of The Retail Tea Break podcast I’m joined by two guests to explore how working together has delivered brand experiences to thousands of customers.Paul Lowry is the Design Director at TapCreative; he oversees a team of designers on projects that span many sectors from retail to hospitality. TapCreative say that great experiences don’t just happen by chance, they imagine, engineer and elevate them. Jonathan Mullane is the Design Manager at Musgrave Retail Partners. Musgrave is Ireland’s leading food retail, wholesale and foodservice company. They say that every day they feed one in three people in Ireland through 15 market leading food brands that include SuperValu, Centra, Frank and Honest, Donnybrook Fair and Musgrave MarketPlace. In this episode, the two experts dive into understanding customers and the needs of the business, maintaining the brand message and delivering a consistent brand experience. We explore testing ideas with pilot projects, putting the customer at the heart of the brand experience, incredible concept stores, sharing valuable insights on how brands can stay ahead in a rapidly evolving landscape.So grab that cup of tea, sit back and listen to the latest episode of The Retail Tea Break podcast.For more information visit:TapCreative www.tapcreative.ieMusgrave www.musgravegroup.com Catch up on previous episodes on your favourite podcast platform and while you’re there please hit that follow button so that you get to listen to it first every week. Follow for weekly updates and watch us on YouTube by subscribing to The Retail Advisor. Sharing is caring—share episodes with your network and tag me, Melissa Moore, and The Retail Break podcast on social media.If you’d like to get involved in the next season of the podcast, as a guest or a sponsor please email [email protected]

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• The Retail Technology Show 2025

  In the opening episode of season 8, I’m joined by a guest who has spent over 20 years in the exhibition and events industry. Matt Bradley is the Event Director of The Retail Technology Show. He is a well known face within the retail tech industry and has an enviable book of contacts and understands how to truly connect suppliers with buyers! His philosophy is simple, make experiences not exhibitions and he continues to find ways to revolutionize the conventional expo model. The Retail Tea Break podcast is a media partner for The Retail Technology Show, which takes place on 2nd-3rd April 2025 at ExCeL London. With over 15,000+ senior retail professionals, 400+ innovative tech suppliers, 125+ industry-leading speakers and 2 days of unparalleled networking it’s going to be epic!We discuss:The new venue- ExCeL LondonThe unbelievable speakers, including Archie Norman the Chairman of Marks and Spencer plc and Theo Paphitis the Owner & Chairman of Theo Paphitis Retail GroupThe supportive nature of the event that allows retailers and their partners to connect“Did we mention it’s free”For more information and to register: Retail Technology Show - The wonder of Retail is hereSo grab that cup of tea, sit back and listen to the latest episode of The Retail Tea Break podcast.Catch up on previous episodes on your favourite podcast platform and while you’re there please hit that follow button so that you get to listen to it first every week. Follow for weekly updates and watch us on YouTube by subscribing to The Retail Advisor. Sharing is caring—share episodes with your network and tag me, Melissa Moore, and The Retail Break podcast on social media.If you’d like to get involved in the next season of the podcast, as a guest or a sponsor please email [email protected]

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• Season 8 Trailer

  Season 8 of the award-winning retail tea break podcast will be released soon, as we approach our milestone 100th episode. My name is Melissa Moore, The Retail Advisor and Rethink Retail Top retail expert for 2025. This season I’ll be joined by industry experts, retailers and brands to dispel the myths, share their knowledge and give you an insight into the retail industry.Coming up on season 8This season opens with an exclusive sneak peek from a maestro behind one of retail's biggest events. I talk to a global health and beauty retailer with over 175 years in business, discussing their constant innovation and dedication to improving products and services, caring for their customers.I also speak to a third-generation family retailer excelling both globally online and locally in the community.A special guest returns to The Retail Tea podcast to share insights —definitely not to be missed!As the season continues we explore customer journeys across various retail categories, diving into how brand experiences evolve with retailers and their customers. Plus, there's plenty of tech and AI innovation transforming the industry, helping us help our customers.Enjoy this incredible season and catch up on previous ones on your favourite podcast platform and while you’re there please hit that follow button so that you get to listen to it first every week. Follow for weekly updates and watch us on YouTube by subscribing to The Retail Advisor. Sharing is caring—share episodes with your network and tag me, Melissa Moore, and The Retail Break podcast on social media.In the meantime, grab that cup of tea, sit back and get ready for season 8 of the retail tea break podcast.If you’d like to get involved in the next season of the podcast, as a guest or a sponsor please email [email protected]

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• End of Season 7

  Season 7 FinaleEach week on season 7 of The Retail Tea Break podcast, I’ve been joined by industry experts, retailers and brands to decode the myths, share knowledge and give you a better insight into the retail industry. In this final episode of season 7, I give you a quick recap of key moments from 2024. There have been 24 episodes of The Retail Tea Break podcast covering an incredible range of topics. So grab your cup of tea, sit back, relax and listen in! And If you have enjoyed the podcast this year, please subscribe and leave me a comment, let me know which episode has been your favourite.Remember you can listen back to all the previous Retail Tea Break episodes from the last 3 years on your favourite podcast platform or on YouTube. If you’d like to get involved in the next season of the podcast, as a guest or a sponsor please drop me a message on LinkedIn or email [email protected] you in 2025 for season 8, as we head towards our 100th episode!

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• Turning Browsers into Buyers

  On this week’s episode of The Retail Tea Break podcast I’m joined by a product experience specialist. Andy Tyra is the Chief Product Officer at Akeneo. He strives to deliver product information management solutions for brands and retailers contributing to a seamless and positive customer journey.Andy was previously a founding team member on AmazonFresh and AWS Marketplace, building these businesses to materiality from the very beginning. He has a phenomenal amount of experience- so this is an episode not to miss… Grab your cup of tea, sit back and listen in!Topics: The product experience company, what does that mean?What comes first; the data or the customer? Barriers retailers are facing, but they don’t have to do it aloneReducing returns and support the customer journey Regulations: preparing for the digital product passportFantastic case study from Swedish clothing brand AsketWhat’s coming up next for the businessFor more information visit: https://www.akeneo.com/Transcription and show notes available at: https://theretailadvisor.ie/

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