Each week I’ll be joined by industry experts, retailers and product creators to decode the myths, share knowledge and give you a better insight into the retail ...
On the latest episode of The Retail Tea Break I’m joined by a retailer who is on a mission to bring joy to customers and the community. Anne Barber is founder of Butterslip in Kilkenny. She has won numerous awards and accolades, as well as loyal customers over the last 20 years. The store is remarkable for its colourful displays, inside and out and for the joy with which it embraces its customers - a theme that runs through both its physical and online presence. Anne is passionate about independent retail and its place in the community and in creating vibrant town centres. The message is simple; bringing joy to your customers is the best and possibly only way for small retailers to thrive. This is a gorgeous episode to listen to ahead of Black Friday- support local and if you can, help Anne turn it into an Amber Friday! Grab your cup of tea, sit back and listen in…Topics:Positivity in retailCreating an easy and uplifting customer journey. Nurturing the lifetime value of the customersEngaging shoppers sensesThriving as an independent retail ownerHappy Staff = Happy CustomersIt’s not Black Friday, it’s Amber FridayWhat’s next and celebrating 20 years in business next year For more information visit: https://butterslip.com/Transcription and show notes available at: https://theretailadvisor.ie/
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30:58
Worldwide ecommerce innovation
In the latest episode of The Retail Tea Break podcast, I’m joined by two guests with a whole plethora of sales and ecommerce experience. Eamonn Grant is Senior VP of Corporate Development at ESW and Jonathan Sheard is VP Sales at ESW UK. Their teams empower the world’s best-loved retailers and brands to make global shopping better, safer, simpler, and faster, end-to-end.Eamonn has 24 years’ experience working across multiple industries, in roles that cover DTC, ecommerce and B2B for well known brands including Samsung and Supervalu. Jonathan Sheard has extensive retail sales leadership, securing career wins with internationally renowned brands including ASOS, Ralph Lauren, SHEIN and Boohoo Group. This is an episode that will help you grow your business internationally; so grab your cup of tea, sit back and listen in….Topics:What do ESW do?Current challenges facing retailers Omni channel demand variation by marketBringing value to the customers’ experienceDelivering holiday magic to ensure customers have a happy worry-free holiday seasonESW future plansFor more information: https://esw.com/Transcription and show notes available at: https://theretailadvisor.ie/
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39:17
Bonding is the new branding
In the latest episode of The Retail Tea Break podcast, I’m joined by a “Business Imagineer”, who is focused on building growth-unleashing relationships in symbiosis between commercial understanding and shopper insights. Torben Valsted is a Chief Imagineer, having worked as a transformational leader and growth architect for Nike, Nestlé and Carlsberg.Torben is passionate about unleashing the synergies between commercial strategy, commercial leadership and intelligence integration in the pursuit of building consumer bonds. He believes that growing team and growing consumer bonds is the foundation of growing business. This episode is set to challenge the retail ‘norms’, however it also provides a solution that utilises intel, strategy and leadership. So grab your cup of tea, sit back and listen in!Topics:The changing marketplace2008- when traditional branding diedThe Shopperverse and the 360 experienceBrand strategy and communicationThe solution: ViiBEBuilding an emotional connectionFor more information visit: https://www.imagineership.com/Transcription and show notes available at: https://theretailadvisor.ie/
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38:47
Growing the Business with One More Thing
On the latest episode of The Retail Tea Break podcast, I’m joined by a dynamic entrepreneur and visionary founder, who has set new standards in the floral industry. Vivian Wong-McKendry is the Founder of One More Thing- the brand that promotes sustainable living through beautiful, eco-friendly products. In this episode she talks about a collaboration that has taken her work to Selfridges and her latest pop-up store in Kildare Village. Her commitment to sustainability and innovation continues to inspire and set new benchmarks, making her a celebrated figure in both floral design and entrepreneurship. This is a gorgeous episode! So grab a cup of tea, sit back and listen in…Topics: Having a creative career before One More ThingThe gap in the market that helped create the Everblooms Preserved FlowersA new candle conceptThe floral art installation at Selfridges.Delivering the Pop-Up experienceMeeting the customer to grow the brandFor more information: https://onemorething.ie/One More Things at Kildare Village: https://www.thebicestercollection.com/kildare-village/en/brands/one-more-thingTranscription and show notes available at: https://theretailadvisor.ie/
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23:36
Growing the Business with Vita Liberata
On the latest episode of The Retail Tea Break podcast I’m joined by a guest who really cares about what matters to the consumer. Alyson Hogg MBE, is the CEO and Founder of Vita Liberata. Driven by a passion to bring quality, meaningful products to market that people really want to use, Alyson excels at telling the story of those products in the most compelling way. Her incredible career brought her creativity, experience and energy to roles such as programme maker at BBC, to Communications Director for the Women's Coalition during the Northern Ireland peace process.Most recently, Alyson is back at the helm of Vita Liberata. The brand saw meteoric growth since its inception, through its disruption of the self-tan category and she has very exciting plans for the future! So grab that cup of tea and listen to a fantastic episode….Topics:Starting Vita LiberataGrowing a business isn’t glamorousBuying back the business; “often imitated, never copied”Delegation and team workIncredible advice for entrepreneurs and beauty brandsFuture plansFor more information: https://www.vitaliberata.com/Transcription and show notes available at: https://theretailadvisor.ie/
Each week I’ll be joined by industry experts, retailers and product creators to decode the myths, share knowledge and give you a better insight into the retail industry.
Ireland