Utterly Indispensable Podcast for Estate Agents

Estate agents love the thrill of the chase. Listings, negotiations, deals — that’s the fun bit.Compliance? That’s the part that keeps everyone awake at night. In this episode, Amy Shields, former estate agent turned Smart Compliance powerhouse, pulls back the curtain on the side of agency most people avoid until it’s too late. From AML pitfalls to the fines agents don’t believe they’ll ever get, to the uncomfortable truth that yes, prison is technically on the table… this conversation is a masterclass in what every agent should know but most never learn. Amy’s journey from frontline agency to compliance expert is surprisingly relatable, surprisingly human, and occasionally absolutely terrifying. This episode should probably have been released on Halloween; the jump scares are real, and the consequences even more so. If you’ve ever thought, “I’ll deal with compliance later,” listen to this before “later” becomes a very expensive word.

Alex Pelosi-Buchanan is one of those leaders who doesn’t hide behind buzzwords or corporate gloss. He’s honest, sharp, commercially switched on and absolutely obsessed with doing agency properly — no shortcuts, no fluff, no ego. In this episode, Alex takes us behind the curtain of what it really takes to build momentum in today’s market. We dig into leadership, culture, standards, growth, accountability, and the uncomfortable truths most agents avoid because they’re easier not to talk about. Alex tackles all of it head-on. This is the kind of conversation estate agents should be having more often — practical, grounded, and full of “why aren’t we all doing this?” moments. Whether you’re running a single branch, growing a team, or scaling a brokerage, there’s a stack of insight in here that will sharpen your thinking and challenge you in the best way. Alex is sharp, fair, and frighteningly clear-headed. You’ll finish this episode with a stronger sense of what good looks like and how to actually build it.

Jack Durkin didn’t just launch a self-employed brokerage… he built a model that actually works. In a world where every man and his dog is suddenly a “broker,” Jack and his team at The Avenue are quietly rewriting the rules of what a high-quality, high-fee, hyper-local agency can look like. In this conversation, Jack opens the bonnet and gets right into the engine of the modern brokerage movement — where it works, why it fails, and what agents consistently get wrong. We talk Purplebricks (the good, the bad, and the burnout) , the “day one panic,” why consistency beats cleverness, and how a single great instruction can feed you for months. Jack explains the Avenue’s obsession with quality over quantity, why saying no is a superpower, how to set standards without becoming a dictator, and why the future belongs to agents who go small, hyper-local, and specialist. We also dive into the realities behind onboarding, culture, recruitment filters, and what it really takes to help an agent build a six-figure (and maybe one-day seven-figure) business without losing their sanity in the process. If you’re running a brokerage, thinking about starting one, or wondering how on earth to stand out in a crowded self-employed marketplace… this episode will give you a ton to chew on.

Kirsty Franks doesn’t just “do marketing.” She dissects it. Rebuilds it. And then plugs it directly into the bloodstream of an estate agency so it actually drives revenue, not just noise. As Founder and CEO of Frank Marketing, she’s spent years helping estate agents and property professionals grow market share, sharpen their message, and turn half-baked ideas into campaigns that actually land. Strategy first. Creativity second. Results always. In this episode we get properly under the bonnet of estate agency marketing. What works. What doesn’t. What agents think matters but really doesn’t. And what they ignore at their peril. Kirsty brings straight-talking insight, loads of experience, and more common sense than most “gurus” put together. I probably am a bit biased — she’s annoyingly brilliant — but listen anyway. You’ll come away with a bucketful of ideas and a much clearer view of what great marketing should look like in our industry.

Kirsty Franks doesn’t just “do marketing.” She dissects it. Rebuilds it. And then plugs it directly into the bloodstream of an estate agency so it actually drives revenue, not just noise. As Founder and CEO of Frank Marketing, she’s spent years helping estate agents and property professionals grow market share, sharpen their message, and turn half-baked ideas into campaigns that actually land. Strategy first. Creativity second. Results always. In this episode we get properly under the bonnet of estate agency marketing. What works. What doesn’t. What agents think matters but really doesn’t. And what they ignore at their peril. Kirsty brings straight-talking insight, loads of experience, and more common sense than most “gurus” put together. I probably am a bit biased — she’s annoyingly brilliant — but listen anyway. You’ll come away with a bucketful of ideas and a much clearer view of what great marketing should look like in our industry.