Utterly Indispensable Podcast for Estate Agents

Everyone’s talking about AI.

Most of it is noise.

In this episode, I sit down with Diana Simpson-Hernandez, founder of Aletheai, to cut through it and get to what actually matters, what AI really means for estate agents on the ground.

Not theory. Not hype. Real application.

Diana’s building a decision intelligence engine designed to sit alongside your CRM and answer three brutally important questions:

Who should you be speaking to
Why them
And what you should do next

Because let’s be honest, most agents are still working off instinct, gut feel, and a lot of wasted calls.

We dig into:

Why calling more people is the wrong target

How AI can double conversion by focusing your effort in the right place

The difference between data, insight, and actual decision-making

Why experienced agents will get more out of AI than beginners

The ethical side of AI and how much it should really know about us

What’s coming next in estate agency and where this is all heading

There’s also a fascinating discussion around whether AI can truly innovate, or whether it’s just reflecting what we already know.

If you’ve ever looked at your CRM and thought “there must be a better way than this”… this is the episode.

Because the future isn’t about doing more.

It’s about doing the right things, at the right time, with the right people.

Most estate agents chase deals.
Kristjan Byfield built a business.

In this episode, Kristjan, Co-Founder of The Depositary and Base Property Specialists, breaks down what really drives long-term success in estate agency, and why most agents are focused on the wrong things.

Starting out as a professionally trained actor, Kristjan’s journey into property was anything but planned. But what followed was a relentless focus on customer experience, recurring revenue, and building a business model that actually works without constant pressure.

We get into:

Why lettings and property management are massively undervalued

The real difference between income and enterprise value

How recurring revenue changes everything

Why most agents look the same, and how to stand out

Building a PropTech platform without investment

The danger of growth before product

And how solving your own problems can lead to entirely new businesses

There’s a lot of honesty in this one. No hype, no shortcuts, just a clear look at what actually works.

If you’re serious about building something sustainable, not just staying busy, this one’s worth your time.

Starting a business is exciting.
Running one a year later… that’s where the real lessons are.

A year ago, Dan Firth came on the podcast just as Bid was getting started.

Now we’re back to find out what’s really happened since.

Because starting a business is one thing.
Living with it day to day is something else entirely.

In this episode, Dan shares the reality of building Bid over the last year, from a small founding team to a growing business, and the lessons that only come from being in it.

We get into:

What’s actually gone well (and what hasn’t)

Why growth feels like a rollercoaster, not a straight line

The hiring mistake that didn’t work, and what it taught him

Why most business owners become the bottleneck

The shift from doing everything… to letting go

Why success depends on how you choose to measure it

There’s also a brilliant conversation around culture, values, and what it really means to be a “partner” rather than just another supplier in the estate agency world.

If you’re building a business, or thinking about it, this is the bit no one tells you.

Not the idea.
Not the launch.

What happens next.

Most estate agents think going self-employed is the answer.
More freedom. More money. More control.

The reality? It’s a different game entirely.

In this episode, I sit down with James White, MD of Belong Estate Agency, a man with nearly four decades in the industry who’s seen it all… from tea boy on £27.50 a week to running high-volume branches, partnerships, and building his own brand from scratch.

We get into the stuff that actually matters:

Why low fees and upfront models look clever but rarely work

The brutal truth about starting your own agency and the cash it really takes

Why being a great agent doesn’t mean you’ll run a great business

The hidden danger in the self-employed model that no one talks about

How growth can quietly destroy your service if you’re not careful

And why “belonging” might be the most powerful idea in estate agency

James doesn’t hold back, whether it’s calling out industry behaviour, challenging the big portals, or admitting where he’s had to rebuild his own confidence.

This is not theory.
This is lived experience, mistakes, scars, and hard-earned lessons.

If you’re thinking about going alone… or already have…
you need to hear this.

What does it take to lead an estate agency that’s been around for eight decades?

In this episode, I sit down with David Powell, CEO of Andrews Property Group, to talk about leadership, legacy, and the challenge of evolving a business with deep roots in the property industry.

David shares his journey through the sector, from the early days of his career to taking the helm at Andrews, and what he discovered when he stepped inside a company with such a long history and unique purpose.

We talk about:

What it’s really like leading an 80-year-old property business
• The balance between heritage and modern estate agency
• Building the right culture inside a large organisation
• Why leadership today is more about environment than control
• The future of estate agency and where groups like Andrews go next

This conversation goes beyond transactions and market trends. It’s about people, culture, and what happens when a property business is built to last.

If you’re interested in leadership, estate agency, or what it takes to run a long-standing brand in a changing market, this is a fascinating listen.