Utterly Indispensable Podcast for Estate Agents

• The Brutal Truth Estate Agents Don’t Want to Hear — with Dan Hamilton-Charlton

  This episode might sting a little.But if you’re serious about lifting your agency into the top 20%, you’ll lean in — not log off. This week, I’m joined by Dan Hamilton-Charlton, former estate agent turned CEO of Searches Direct — and someone I’d call a true poacher turned gamekeeper. Dan now works with conveyancers and directly supports buyers and sellers, giving him a unique vantage point from both sides of the property transaction. And here’s the kicker:While he admits that conveyancers aren’t always perfect…He lays much of the blame for a broken process firmly at the feet of estate agents. 👀 Lack of accountability.💼 Poor communication.📉 Low expectations and industry apathy. That might not be easy to hear — but it’s the truth. And in that truth lies opportunity. Because as Dan shares:👉 The agents who listen to this message👉 The ones willing to act on it👉 The ones ready to lift themselves above the pack…will separate themselves from the 80% and build businesses that thrive on trust, service, and efficiency. We talk about: The real blockers in the home-moving process What great agents do that the rest don’t How to build better relationships with conveyancers And how to fix a system that’s still failing the people it’s meant to serve If you’re not interested in improvement, give this one a miss.If you are — there’s gold in here. 🎧 Listen now to The Utterly Indispensable Podcast — and join the 20%.

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• Lead Yourself First: Lessons from the Pitch to the Boardroom

  From international rugby to leadership coaching, Don Armand’s journey is anything but ordinary. In this episode, I sit down with Don, former England and Exeter Chiefs player turned leadership confidant, to explore what it really means to lead, not just others, but yourself. We talk about:✅ The transition from elite sport to business✅ Why discipline, boundaries, and identity are everything✅ The power of honest feedback (and the people brave enough to give it)✅ And what the quote by Tom Landry, A coach is someone who tells you what you don’t want to hear…” ,really means in high-performance environments Don also shares his personal story of resilience, from being forced to leave his home country to reaching the top levels of professional rugby, and how those experiences now shape the way he helps individuals and teams grow. If you're serious about becoming a better leader, this conversation is one you’ll feel as much as hear.

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• Different Markets, Same Mission, What Makes a Great Agent?

  This week, I’m joined by Regina Mangan, a standout estate agency leader based in Southern Ireland. I was curious to explore the differences between the Irish and UK markets — but what stood out more were the similarities. Regina shares her experience running a successful agency in a fast-changing landscape, and offers valuable perspective on how recent changes to Ireland’s rental sector — led by government intervention — are affecting landlords, agents, and tenants alike. And with the UK heading in a similar direction, it makes for a timely and thought-provoking listen. But at its core, this episode is a reminder:📍 Being a great estate agent is the same on both sides of the Irish Sea.It’s about people, relationships, trust, and consistency — no matter where you work. 🎧 Tune in now → [Insert Link]A fascinating cross-border conversation that brings perspective, insight, and common ground.

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• The Truth About Social Media (That Most Agents Don’t Want to Hear)

  This week I’m joined by the one and only Christopher Watkin — a man who needs no introduction in the world of estate agency content and social media strategy. Chris doesn’t just talk about marketing — he lives it. And in this episode, he shares openly and honestly what it really takes to get results on social. 💡 Spoiler: It’s not a clever filter, trending audio, or a flashy logo.It’s patience. It’s consistency. And it’s doing the right things, long before they start working. Chris breaks down: What most agents are doing wrong on social (and why it’s costing them leads) The difference between vanity contentand value content How to stop chasing likes and start building long-term trust The brutal truth: everyone wants results, but few are willing to do the work There are real insights here — not just theory, but proven strategies from someone who’s helped hundreds of agents grow their audience, credibility, and client base. 🎧 Listen now → [Insert Link]But ask yourself first… are you prepared to actually do it? #estateagency #christopherwatkin #socialmediastrategy #contentmarketing #utterlyindispensable #propertymarketing #leadgeneration #consistencywins

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  43:28
• Know More, Guess Less — Why Data Is Changing the Way We Move

  In this episode of The Utterly Indispensable Podcast for Estate Agents, I’m joined by Kieran Slinger, the co-founder of ProAlt — a platform built to give agents, brokers, and movers something they’ve always needed but rarely had: clarity. Kieran may be a sales guy at heart, but he gets estate agency. More importantly, he gets data — and how it can transform the moving process from chaotic guesswork into informed, intelligent action. We cover: Why data delays are killing chains and costing everyone money How real-time insights can streamline everything from prospecting to progression Why estate agents need to think more like analysts (without losing the human touch) The real potential of ProAlt — and why “everything in one place” is more than just a tagline If you're in agency, conveyancing, lettings, or just curious about where the industry is heading — this one’s packed with insight. 🎧 Listen now → [Insert Link]And remember: the more you know, the less you guess. #proptech #estateagency #data #keiranslinger #proalt #homemoving #propertyindustry #utterlyindispensable #podcast

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