The Debrief with Jon Becker

My guest today is a true legend in the field of decision making, Dr. Gary Klein.  Gary is the author of the book Sources of Power: How People Make Decisions, and five other books. His work includes groundbreaking research into the cognitive models we use for decision making including the Recognition-Primed Decision (RPD) model, the Data/Frame model of sensemaking, the Management By Discovery model of planning in complex settings, and the Triple Path Model of Insight. He has developed methods including the Pre-Mortem method of risk assessment, techniques for Cognitive Task Analysis, the ShadowBox training approach, and also helped pioneer the Naturalistic Decision-Making movement in 1989. Dr. Klein has decades of work experience in dozens of work domains, including military, healthcare, and emergency response. I am excited to have Gary on the show because his work with military and emergency response work provides a great framework for us to not only understand our decision making but also how to improve it through training and simulation.  Course Discussed on Show: https://www.shadowboxtraining.com/courses/masterclass-in-practical-decision-making/ Gary’s Books: Sources of Power: How People Make Decisions – ISBN13 - 978-0262112277Seeing What Others Don't: The Remarkable Ways We Gain Insights – ISBN13 -978-1610392518Book Recommendation:How to Stay Smart in a Smart World: Why Human Intelligence Still Beats Algorithms by Gerd Gigerenzer – ISBN13 - 978-0262046954Contact Info:ShadowBox Training – Accelerate ExpertiseGary Klein - WELCOME

On November 11, 2023, Austin Texas Police officers responded to a call of a stabbing. The Caller advised that there were several subjects that had been stabbed. When officers arrived, they made contact with one of the victims who advised two additional family members were still inside the residence with the suspect. Patrol officers forced entry into the residence and were immediately met with gun fire from within the residence. APD SWAT was requested to assist, upon arrival an emergency entry was made to save the lives of the victims. The suspect barricaded himself in a bedroom and ambushed the entry team as they made entry killing Officer Jorge Pastore and seriously injuring Officer John Conner. With me today are Sgt. Rafael Rosales and Ofc Kevin Olejar who are here to share the event and to discuss lessons learned.In keeping with the policy of The Debrief we will not be mentioning the suspect by name or discussing his agenda as we hope they are both forgotten.  We will however be mentioning the names of the officers because they are heros and need to be remembered. This episode will be dedicated to the memory of Jorge Pastore – EOW 11/11/23http://www.jpastorefoundation.com/ Contact Info Sgt. Rafael [email protected] 

Decision Making Excercise #3

On the afternoon of July 11, 2022, at about 1400 hrs, two Hamilton County Ohio Sheriff’s Detectives observed an escapee from the River City Correctional Facility in Cincinnati, in the parking lot of the Baymont Inn hotel.  Although they were unable to make a positive identification before the suspect entered the hotel, they contacted the Mason Police Department for support. A Mason officer learned that the female observed in the parking lot with the suspect (whom she had just met) was registered to room 310. These two detectives as well as several additional Mason police officers knocked on the door of the room and were immediately met with screaming, yelling, profanity and threats of violence made by the suspect. Mason Police immediately requested assistance from the Warren County Tactical Response Unit (WCTRU). The suspect then barricaded himself inside keeping the woman as a hostage and threatening to kill her if officers came through the door. Several times the suspect was seen at the window and officers could see a knife in his hand. WCTRU used a negotiator throughout the night to talk to the suspect but at approximately 0230 hrs as negotiations broke down, the team forced entry into room 310 and observed the suspect holding a knife to the hostage’s throat.  A single TRU team member fired one round into the suspect’s face, ending the standoff and recovering the hostage.  In keeping with our standard policy, we will not be using the suspect’s name or identifying him in any way.  It is our hope that he will be erased by the sands of time.  We will, of course, be using the officers’ names because they are heroes and need to be remembered. Book Recommendation:Leader Shift by John C Maxwell ISBN: 9780718098506The Mission, The Men, and Me by Pete Blaber ISBN: 9780425236574The Dichotomy of Leadership by Jocko Willink and Leif Babin ISBN: 9781250195777 Contact Info:Deputy Scott WilliamsWarren County Sheriff’s [email protected]