The New Warehouse Podcast

Welcome to this episode of The New Warehouse Podcast, featuring Jim Heffernan, Executive Vice President of Fulfillment at The Armstrong Company. Armstrong operates more than 150 physical locations nationwide, with Heffernan leading fulfillment operations from Southern California.
Drawing on more than 30 years in the industry, Heffernan explains why successful 3PL leadership starts with people. His approach to leading well at a 3PL centers on empowering teams, listening carefully to customers, and executing consistently.

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Welcome to this episode of The New Warehouse Podcast, featuring Dave Ginbey, founder and chief evangelist at PalletVision. The company uses camera-based technology to capture pallet condition, dimensions, wrapping activity, and other shipment data at the stretch-wrapper.
The idea grew out of a problem Ginbey repeatedly encountered in warehouses. Teams were taking pallet photos with digital cameras and personal phones, only to struggle to find them when freight claims arose. PalletVision aims to close that evidence gap by connecting visual records and shipment data to a unique pallet ID.

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Today’s guest on The New Warehouse Podcast is Richard Heath, President and CEO of TALKE USA. TALKE specializes in chemical and petrochemical logistics, with operations spanning transportation, warehousing, material handling, packaging, and other value-added services. Founded in 1947, the company grew from transportation into increasingly specialized chemical logistics.
Heath explains why chemical warehousing requires a different operating mindset. He also shares how geopolitical disruptions can reshape chemical flows and force logistics providers to pivot.

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Welcome to this episode of The New Warehouse Podcast, recorded at Toyota Material Handling North America’s headquarters in Columbus, Indiana. Kevin is joined by Brett Wood, President and CEO of Toyota Material Handling North America.
Wood looks at where forklifts and material handling are heading next. The conversation covers electrification, automation, operator experience, customer-driven innovation, and Toyota’s long-term strategy. The discussion comes as Toyota Material Handling opens a new electric forklift factory and expands its broader material handling capabilities across North America. It also shows how a major equipment manufacturer is preparing for rapid technology change without losing sight of the people using it.

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On today's episode, we jump into the topic of physical AI in the warehouse. I'm joined by Dave Paratore, CEO of Berkshire Grey, to explore physical AI’s growing role inside modern warehouses. 
If you aren’t familiar with Berkshire Grey, they develop AI-enabled robotics for picking, sortation, and trailer unloading. Dave explains how these systems perceive changing conditions, make decisions, and complete physical tasks. 

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