The New Warehouse Podcast

Welcome to this episode of The New Warehouse Podcast. Today’s guest is Chad Carleton, CEO of Good Company, a direct-to-consumer e-commerce 3PL in Springfield, Missouri. The business grew from the fulfillment operation behind Everything Kitchens after an outside brand asked the team to handle its fragile dinnerware shipments.
Today, Good Company expects to ship four to five million orders across only 20 clients. Carleton explains why the company goes deep with fewer brands and builds dedicated workflows around them. He also shares lessons on warehouse culture, peer accountability, automation, AI, decision-making, and the pressures shaping the 3PL market.

Learn more about Pallite here.
Learn more about Big Joe's AP44 here.

Follow us on LinkedIn and YouTube.
Support the show

Welcome to this episode of The New Warehouse Podcast, recorded at Traba’s Manhattan office. Kevin is joined by Akshay Buddiga, co-founder and CTO of Traba, and engineering director Jeff Chen. Traba began by using technology and operational support to improve industrial staffing. Its next evolution is Neo, an AI operating system built for the industrial supply chain. 
Buddiga and Chen explain how AI agents differ from chatbots, connect fragmented warehouse systems, and reshape the relationship between people, automation, and warehouse intelligence.

Learn more about Pallite here.
Learn more about Big Joe's AP44 here.

Follow us on LinkedIn and YouTube.
Support the show

On this episode of The New Warehouse Podcast, Kevin speaks with Michael Erhard, Head of Operations Engineering at Amazon. During a career spanning more than 15 years, Erhard has helped plan, design, and launch fulfillment centers around the world, including more than 50 facilities during his time at Amazon. His lessons challenge technology-first thinking and reveal what it really takes to design, test, launch, and modernize highly automated fulfillment operations.
Below you’ll find The New Warehouse Amazon List, not a collection of products to purchase, but seven principles to consider before making your warehouse automation investment. 

Learn more about Pallite here.
Learn more about Big Joe's AP44 here.

Follow us on LinkedIn and YouTube.
Support the show

Welcome to this episode of The New Warehouse Podcast, where host Kevin Lawton sits down with Avihou Barkay, Co-Founder and Chief Business Officer, and Guy Glass, Co-Founder and CEO at Unit AI. Unit AI is a new entrant into the automation market, introducing a plug-and-play micro AS/RS platform designed to solve the $1 trillion e-commerce crisis. 
In this episode, Barkay and Glass discuss how their purpose-built physical AI system makes automation dramatically more accessible, affordable, and flexible for 3PLs and retailers navigating high return volumes and direct-to-consumer logistics.

Learn more about Pallite here.
Learn more about Big Joe's AP44 here.

Follow us on LinkedIn and YouTube.
Support the show

Originally broadcast live.
E-commerce fulfillment is hyper-competitive. Brands are demanding faster SLA turnarounds, custom unboxing experiences, and complete real-time visibility—all while warehouse operational costs rise and margins get squeezed tighter every year.

Whether you’re a 3PL looking to break into e-commerce fulfillment or an established operator aiming to scale without operational chaos, we're putting this livestream on to serve as your actionable playbook.

Join Kevin as he sits down with three industry powerhouses to break down the full lifecycle of a profitable e-commerce 3PL.

What We’ll Cover:

1. How to position your 3PL to attract high-value DTC brands without entering a price war.

2. Vetting your Ideal Client Profile (ICP) and setting rock-solid SLAs before signing the contract.

3. Transitioning from B2B/bulk moves to unit-level pick-and-pack workflows.

4. Designing lean floor processes that handle 5x seasonal volume spikes without throwing extra labor at broken processes.

5. Spotting silent margin leakage: uncaptured custom labor, manual billing errors, and unmonitored SLA penalties.

6. Leveraging data and SKU-level profitability models to ensure every account remains profitable.

Learn more about Pallite here.
Learn more about Big Joe's AP44 here.

Follow us on LinkedIn and YouTube.
Support the show