Your Dental Besties

Upsell is a dirty word. It is difficult talking about 'sales' in healthcare, and really it shouldn't be a conversation. It should be about patient need. But is this reality we live in now in dentistry?
What are your thoughts about this topic? Have your say and tell us your view below in the comments

Thank you to EMS UK for sponsoring the podcast so we can bring this content to you. Book a GBT demo using this link:
https://www.ems-dental.com/demo-gbt

Ben and Claire answer an agony aunt/agony uncle sent in by a listener about a new hygienist joining their team and only having a certain amount of equipment. What happens if the new hygienist works on the same day as the current hygienist, but they only have one unit to perform particular treatments with? How would you navigate this scenario? Comment below

This weeks podcast goes into referring to perio specialists and how to have difficult conversations with patients.
Ben and Claire also discuss a recent webinar that they carried out for Oral-B professional. Did you tune in? Have your say on the topics by commenting below.
What topics do you want to discuss on the pod? Let team YDB know

A lovely listener started Team Ben and Team Claire and the duo talk about how this came to be. They show us the T-shirts that Jade and Vicky created from Cwytch Study Club had made. Ben wear Gums Guy pink and Claire wears Khaki, in series 1 they said they would love scrubs in these colours. Such a lovely gesture, so a BIG THANKYOU to Vicky and Jade at Cwytch Study Club.
Then Ben talks about Vaping and how much nicotine is in each vape and how to have the conversation with patients.
If you have anything to add about topics that were discussed in this episode, please get in touch. Also send your Agony Aunts and Agony Uncles in for Claire and Ben to discuss.

Ben and Claire talk about ratio's of hygienists to dentists across the globe to begin. Some of these ratio's might shock you.
They then talk about notes and how some people question if we need to write as much as we do. They talk about templates and what they write in their notes, as well as discussing how to make this process more efficient.
What are your thoughts? Do you use AI for your notes. Comment below and let us know.
Thanks for EMS for supporting the show and being such a great supporter of team YDB