At Work with The Ready

Most organizations run on two default modes of deciding: build consensus until everyone's exhausted, or debate until the boss makes the call. Both feel normal and both quietly stall the work, so how do you introduce something better without triggering resistance?

In this mini episode, Rodney and Sam trade their favorite on-ramps. Rodney starts small: be the person who asks "wait, have we actually decided?" Sam makes the case for a bigger palette of decision types, from the advice process to IDM-lite. And both land hard on the power of the proposal, even a scrappy single paragraph beats another meeting of casting about, and bringing two counter-proposals takes your ego out of the game entirely.

Get the full transcript and resources mentioned in this episode here: https://www.theready.com/podcast/episodes/aua-decision-making-takes-forever

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Sound engineering and design by Taylor Marvin of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Coupe Studios⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Hard truth time: your executive team sets the ceiling on how fast everything below it can move and most of them aren't built for that job. Decisions pile up on the CEO's desk because nobody's clear who owns them. Board prep swallows whole weeks. One person quietly absorbs all the coordination nobody designed for. Then a real change arrives, and the team soft-pedals it out through their functions until eight executives are telling eight different stories and nothing’s getting done.

In this episode, Rodney Evans and guest co-host Sam Rothkopf explore the merits of running an ELT Reset to get a leadership team clear on what it owns and how it runs. They unpack the problems that show up on nearly every executive team, the value of leaving your functional hat at the door, and the non-negotiables of any successful C-suite.

Get the full transcript and resources mentioned in this episode here: https://theready.com/podcast/episodes/awwtr-54-resetting-your-executive-leadership-team

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00:00 Check-in: the first time you were in charge

04:40 Why even reset your leadership team

07:09 Switching hats to think like a “first team”

10:07 The chartering conversation everyone skips

11:53 Three problems of every leadership team

15:13 Being clear about what hear you’re wearing

18:55 Red flag: one person holds all the decisions

19:44 The backstop and blame game behind dysfunctional ELTs

22:15 Founder-led resets vs. professional CEO resets

27:07 Building an adaptive op rhythm for your ELT

30:43 Who belongs on an executive leadership team

35:52 The two polarities every ELT swings between

39:09 Learning from Sam’s C-suite experience

42:04 Knowing the signs when it’s time to reset

45:41 Your ELT is essential to investigate and decide

45:40 Investigate, decide, move

Sound engineering and design by Taylor Marvin of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Coupe Studios⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Sam Altman and Elon Musk built some of the most valuable companies on the planet while doing nearly everything we would advise against. So a listener wants to know: if ego and raw self-belief keep landing people at the top, is all this talk of trust and participation on our show worth it?

In this mini episode, Rodney and Sam get honest about survivorship bias, why colorful founders get all the ink while quietly thriving companies get none, and how the frontier game selects for a very particular kind of human. They also make the case for a bigger definition of success, one that counts the experience of the people doing the work right alongside the profit.

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Mentioned references:

Sam Altman article

survivorship bias

Sound engineering and design by Taylor Marvin of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Coupe Studios⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

If you hired a chief of staff to be your leadership team’s star athlete, don’t let them languish on the bench. At many organizations, chiefs of staff are meant to execute high-wire strategic work. But the job is often reduced to: glorified project management, executive cat-herding, and catering to the CEO’s whims. They compensate for bad work design through effort and influence, carrying big expectations with no real authority.

In this episode, Rodney and guest co-host, Sam Rothkopf, lay out the first move toward becoming an organization built to benefit from change: Recharter your chief of staff as the leadership team's work designer. They dig into the three jobs most chiefs of staff currently hold; why the role should serve teams, not single leaders; and the authority they need to put business strategy into motion and free up executives to do the work only they can do.

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Mentioned references:

Miraval Rosé

Casamigos

"built to benefit from change ep": AWWTR Ep. 52

"failure of the ways of working ep": AWWTR Ep. 50

Mia Wise

00:00 Intro + Check-In: Favorite Celebrity Endorsed Product
03:13 The chief of staff already exists, but does the wrong work
06:49 The chief of staff today: admin, project manager, influencer
11:02 Why chiefs of staff are prone to burnout
16:46 Chiefs of staff are everywhere in tech orgs, with no power
22:26 The reframe: serving the team, not the leader
25:44 Building your “shelves”
28:57 Operationalizing strategy, for real
32:47 Playing “favorites’ around who is leading the strategy
37:21 The CEO's first hire
42:07 The authority the role actually needs
46:07 Tooling, comms, and where the team does its work
49:17 Wrap: more moves next week

Sound engineering and design by Taylor Marvin of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Coupe Studios⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Every org has process that started as protection and calcified into performance: boxes we check to prove nothing bad happened, rather than to help good work happen.

In this mini episode, Rodney and Sam respond to a listener trying to resist the "checklistification" of their org. They draw a line where good checklists turn bad and explore the limits for what checklists can—and can't—solve in your team's Twilight Zone.

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Ready to change your organization? ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Let's talk!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Mentioned references:

"Sunshine and Twilight Zones": The Ready's Depthfinding

Atul Hawande, author of The Checklist Manifesto

complicated vs complex

MECE (Mutually Exclusive, Completely Exhaustive)

Sound engineering and design by Taylor Marvin of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Coupe Studios⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.