Download Incredible Full Audiobooks in Business & Economics, Sales & Retail

• TECHNO-Nationalism: How it's Reshaping Trade, Geopolitics, and Society by Alex Capri

  https://thebookvoice.com/podcasts/1/audiobook/814302 to listen full audiobooks. Title: TECHNO-Nationalism: How it's Reshaping Trade, Geopolitics, and Society Author: Alex Capri Narrator: Jonathan Yen Format: Unabridged Audiobook Length: 18 hours 10 minutes Release date: December 10, 2024 Genres: Sales & Retail Publisher's Summary: Nations have long sought to use technology as a power-multiplier for their own ambitions. In the twenty-first century, at a time of unprecedented innovation, the United States and China are in a race to achieve technological superiority. But how will this affect long-standing trade ties and the international landscape? Techno-nationalism holds that a nation's economic strength and its national security—even its social stability—are linked to the technological prowess of its institutions and enterprises. From artificial intelligence and biotechnology to semiconductors and quantum science, nations that fall behind in the technology race risk becoming permanent losers, with potentially catastrophic consequences. After decades of trade liberalization and free-flowing investment into China, a paradigm shift amongst a bloc of like-minded, mostly Western countries, has set in motion epic change. Techno-nationalism is reorganizing the global economy. Alex Capri, who spent decades as a trade and supply chain professional, lays out the dynamics of this change and its underlying themes, from the paradox facing US-China commercial linkages to the gray zones in which states and firms must now try to coexist. He provides a realist's perspective of both the challenges and opportunities facing international actors.

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• The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition by Breanne O. Reeves, Robert Spector

  https://thebookvoice.com/podcasts/1/audiobook/795851 to listen full audiobooks. Title: The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition Author: Breanne O. Reeves, Robert Spector Narrator: Steve Menasche Format: Unabridged Audiobook Length: 5 hours 55 minutes Release date: November 26, 2024 Genres: Sales & Retail Publisher's Summary: In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry. Nordstrom believes that the employee experience determines the customer experience, and that when you attract and reward people who are comfortable in a service-oriented culture, then everyone succeeds—both individually and collectively. No wonder Nordstrom is one of only five companies to make Fortune's 'Best Companies to Work For' and 'Most Admired' lists every year since those surveys have been taken. With new interviews from senior Nordstrom executives and family members, the book explains how to successfully respond to today's time-crunched customers who demand a convenient, seamless, personal experience across all channels. Nordstrom gives its frontline people all the digital tools necessary to satisfy the customer—and your organization must do the same, if it wants to adapt. The authors show what it takes to earn brand loyalty, lead through change and uncertainty, and combine extraordinary brick-and-mortar with online experiences.

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• Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales by Mike Brooks

  https://thebookvoice.com/podcasts/1/audiobook/805451 to listen full audiobooks. Title: Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales Author: Mike Brooks Narrator: Walter Dixon Format: Unabridged Audiobook Length: 8 hours 25 minutes Release date: October 29, 2024 Genres: Sales & Retail Publisher's Summary: Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with: 'I wouldn't be interested'? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they've thought about it and are just going to pass? If you're in sales, then the question isn't 'Have you ever felt this way?', but rather, 'How often do you feel this way? Are you finally ready to learn how to confidently and effectively overcome these objections, stalls, and blow-offs? If so, Power Phone Scripts was written for you! Unlike other books on sales that tell you what you should do (like build value—hard to do when the prospect is hanging up on you!), Power Phone Scripts provides word-for-word scripts, phrases, questions, and comebacks that you can use on your very next call. Learn to overcome resistance, get through to the decision maker, and then, once you have him or her on the phone, make an instant connection and earn the right to have a meaningful conversation. You'll be equipped with proven questions, conversation starters, and techniques to learn whether or not they are even right for your product or service, and, if they aren't, who else in their company or another department might be.

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• The Human Principle: Service, Connection & Success in Business by Peter Nicholson

  https://thebookvoice.com/podcasts/1/audiobook/827328 to listen full audiobooks. Title: The Human Principle: Service, Connection & Success in Business Author: Peter Nicholson Narrator: Peter Nicholson Format: Unabridged Audiobook Length: 1 hour 31 minutes Release date: October 14, 2024 Genres: Sales & Retail Publisher's Summary: In The Human Principle: Service, Connection, and Success in Business, you will discover how to build a successful business by focusing on what truly matters—people. In a world often consumed by transactions and numbers, this book brings the focus back to the core of business: genuine human relationships. You will explore three key principles: a respectful and principled attitude, a service-first mindset, and the art of forming real connections. Through practical advice, relatable stories, and actionable steps, you will learn how to create a culture of trust and service that not only satisfies customers but builds loyalty, fosters teamwork, and drives sustainable success. Whether you’re a small business owner, a corporate leader, or an entrepreneur, this book provides the insights you need to thrive in today’s competitive market by making people your most important asset. Let this guide inspire you to lead with heart and transform your business from the inside out.

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• Elite Sales Strategies: Mastering the Fundamentals for Unstoppable Sales Success by Gary Wade

  https://thebookvoice.com/podcasts/1/audiobook/822078 to listen full audiobooks. Title: Elite Sales Strategies: Mastering the Fundamentals for Unstoppable Sales Success Author: Gary Wade Narrator: Thomas Morrison Format: Unabridged Audiobook Length: 0 hours 31 minutes Release date: October 7, 2024 Genres: Sales & Retail Publisher's Summary: Elite Sales Strategies: Mastering the Fundamentals for Unstoppable Sales Success Elite Sales Strategies: Mastering the Fundamentals for Unstoppable Sales Success is your ultimate guide to becoming a top-performing sales professional. Whether you’re just starting your sales career or looking to refine your existing skills, this audiobook is packed with proven strategies, actionable insights, and expert advice to help you close deals, build lasting client relationships, and thrive in a competitive marketplace. Learn how to effectively communicate with prospects, understand their needs, and position your product or service as the perfect solution. From mastering the art of persuasion to handling objections with confidence, this audiobook covers the essential tools and techniques to boost your sales performance. You’ll discover how to set goals, create a winning sales process, and continuously improve your skills to achieve unstoppable success. With real-world examples and step-by-step guidance, Elite Sales Strategies will empower you to take control of your sales career and unlock your full potential. Get ready to master the fundamentals and achieve elite-level results!

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