Rebuild Confidence

Our Founder, Andy Thomson sits down with Nick Sollitt, Executive Manager of Personal Lines at NZI, whose 27-year career with the company has spanned claims, earthquake recovery work, and now leading the personal lines business. They talk through the story behind Distinction, NZI's product for high-value and complex homes, why a proper Rebuild Valuation can uncover shortfalls Insurers only otherwise find at claim time, and why the responsibility for getting Sum Insured right is shared across the industry, not just the customer. The conversation also touches on the mix of clients turning to contents-only cover, and a decades-old insurance ad that's stuck with Andy ever since he first saw it.

In episode 19 of the Rebuild Confidence Podcast, Andy sits down with Jax Wilson, Head of Personal Lines Portfolio at Ando with 24 years of experience within the New Zealand insurance industry. Together they discuss one of the most pressing issues facing property owners today: underinsurance.In this episode they cover:- Why underinsurance remains so widespread despite being entirely avoidable.- What Ando Elite is and why it was built for high-value residential risks.- Why a rebuild valuation sits at the centre of the product.- What brokers should be doing differently for high-value clients.- Why claims service is where trust is really built or broken.This is a conversation you don’t want to skip. Learn more about Construction Cost Consultants: costconstultants.co.nz Learn more about Ando Elite: ando.co.nz

In episode 19 of the Rebuild Confidence Podcast, Andy sits down with Jax Wilson, Head of Personal Lines Portfolio at Ando with 24 years of experience within the New Zealand insurance industry. Together they discuss one of the most pressing issues facing property owners today: underinsurance.In this episode they cover:- Why underinsurance remains so widespread despite being entirely avoidable.- What Ando Elite is and why it was built for high-value residential risks.- Why a rebuild valuation sits at the centre of the product.- What brokers should be doing differently for high-value clients.- Why claims service is where trust is really built or broken.This is a conversation you don’t want to skip. Learn more about Construction Cost Consultants: costconstultants.co.nz Learn more about Ando Elite: ando.co.nz

Brett and Andy address one of the industry's most pressing and least-discussed issues: the gap between what people think they're insured for and what it actually costs to rebuild.They work through the mechanics of underinsurance, how common calculators fall short, why costs keep rising even in a flat market, and what happens when homeowners find out at claim time that their figure was wrong.

Brett and Andy dig into why location changes everything when it comes to rebuild costs. From the labour and material differences between Auckland and Invercargill, to council consent timeframes and seismic requirements that vary by region.They also tackle the square metre rate myth head-on, and touch on their 220-question on-site assessment.