AI Agents and the 'Everywhere All at Once' Sales Team
Too often, a company’s sales strategy is limited by finite resources. Even the largest multinational corporations have to make tough decisions about where to deploy their sales teams. But as they grow more sophisticated, AI agents are expected to be capable of reaching and interacting with not only your largest and most valuable clients and customers, but also small businesses most sales teams simply didn’t have the bandwidth to engage before. BCG’s Phillip Andersen examines the potential of AI-driven sales teams and imagines how AI-agents might even negotiate simple transactions with each other. Learn More: Phillip Andersen: https://on.bcg.com/46plrlt BCG’s Latest Thinking on Marketing and Sales: https://on.bcg.com/47L7ZKR A Bold AI Ambition for B2B Marketing, Sales, and Service: https://on.bcg.com/3VVCNBi How to Accelerate the GenAI Revolution in Sales: http://on.bcg.com/42zfEZb Chapters: 00:00-02:13The scenario: AI sales agents of the future 02:14-03:02 How do sales teams currently prioritize where to put their resources? 03:03-03:46 How are most sales teams using AI right now 03:47- 06:09 What have we learned from AI already being used in customer service? 06:10-08:40 What doors will AI agents open for sales teams that are currently closed to them? 08:41- 11:08 What would AI outreach look like in the future? 11:09-12:56 What is the role of humans when AI agents are making deals? 12:57-13:24 Short break 13:25-16:13 How to use AI agents to build relationships with valued clients 16:14- 17:47 Who owns the “redline”? 17:48-19:43 How will junior members of the team grow their skills? 19:44-22:16 How can AI help junior members grow their skills? 22:17-23:38 What kind of skills will humans need to succeed when they're augmented by AI agents? 23:39-25:47 What will it look like when two AI agents interact with each other? 25:48-27:50 How will AI agents gained trust of customers? 27:51-29:25 What could disrupt this path to the future? 29:26-31:45 No regret moves for CEOs 31:46-35:23 Bill and GENE: A hypothetical conversation between two AI agents. 35:24-36:08 Outro This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
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BCG Presents: The So What from BCG
Who Wants to Be a CEO? The role of the CEO is both powerful and punishing. Christine Barton, BCG’s CEO Advisory lead in North America, explores how to make the job more fulfilling. It starts with clarity of purpose, building the right leadership team, and minimizing activities that are time and energy sinkholes. Learn More: The So What from BCG: https://lnk.to/so-what-general-show10Christine Barton: https://on.bcg.com/4n4CyAk BCG’s Insights for CEOs: https://on.bcg.com/4l6jujg Moves Only a CEO Can Make: https://on.bcg.com/4kUtpJ2 Balancing a Dynamic Career and a Rewarding Personal Life: https://on.bcg.com/3TfaYTz This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
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When Quantum Computing Brings Breakthroughs...or Chaos (First Aired: November 13, 2024)
Quantum computers harness the almost mystical properties of subatomic particles to solve problems that are beyond even the most powerful “classical” computers available today. Will these computers usher in a new generation of custom pharmaceuticals and sustainable materials—or will they be used to crack every password and create global chaos? BCG’s Antoine Gourévitch imagines the coming age of quantum computers and dives deep into ways they could supercharge the discovery of new materials. But the quantum age comes with huge risks as well; governments around the world are already racing to develop quantum-safe passwords that will keep our data secure. Learn More: Antoine Gourévitch: https://on.bcg.com/4hMrXaQ BCG on Quantum Computing: https://on.bcg.com/3AGK415 GenAI on GenAI: https://link.chtbl.com/bcg-genai-on-genai?sid=IT CEO Digest: https://link.chtbl.com/ceo-digest-bcg-show?sid=IT CEO Moments of Truth: https://on.bcg.com/ITMoT This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
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BCG Presents: The CEO Radar
While discussions of US tariff policies dominated Q2 earnings calls to an unprecedented degree, another equally important trend is bubbling just under the surface in C-suites and on trading floors: concern that the economic uncertainty caused by tariff turmoil may lead to a downturn. That’s the conclusion of the third edition of the CEO Radar—a tool to help CEOs determine which issues truly deserve their time and attention. It unpacks the leading topics discussed on more than 4,500 earnings calls worldwide in Q2 2025, enabling chief executives to compare their agendas to those of their peers, and to the market’s expectations. On this episode of the CEO Radar Podcast, Edward Adams of Bloomberg Media Studios is joined by BCG Global Chair Rich Lesser and Mai-Britt Poulsen, Global Leader of BCGs Consumer & Retail Practice, to discuss how CEOs can build their resilience. Listen to CEO Radar: https://sponsored.bloomberg.com/immersive-story/bcg/the-ceo-radar-q3-2025 This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
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Preparing for an Uncertain Future…in the Future (First Aired: November 27, 2024)
By the year 2035, we will likely be able to utilize AI to crunch complex data sets and produce far more accurate predictions of the future, for everything from stock market fluctuations to consumer trends. Already, meteorologists are using AI to improve weather forecasting—for instance, by more accurately predicting when a hurricane will make landfall. But BCG’s Alan Iny says this does not mean that business leaders will be able to dispense with planning for multiple scenarios. Predictions will never be perfect—and everyone will have access to the same tools—so strategic planning will remain critical even as it evolves in new ways. Learn More: Alan Iny: https://on.bcg.com/4fCNDo5Are Leaders as Prepared for Strategic Risks as They Think They Are?: https://on.bcg.com/3AXqw8J BCG on Corporate Finance and Strategy: https://on.bcg.com/496c3Ek CEO Moments of Truth: https://on.bcg.com/ITMoT GenAI on GenAI: https://link.chtbl.com/bcg-genai-on-genai?sid=IT CEO Digest: https://link.chtbl.com/ceo-digest-bcg-show?sid=IT This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Take a trip into the future that will challenge the way you think and act today. In each episode, BCG's Patricia Sabga and her AI co-host GENE delve into disruptive scenarios that could define the coming decades. BCG experts join the conversation, probing the possibilities and implications for leaders. Human and machine work together to explore the very real actions CEOs could take today to prepare.
This podcast uses the following third-party services for analysis:
Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
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