33. LLOYD CROSS: "We are very TRANSPARENT, GENUINE and what YOU SEE is what YOU GET"
You asked… we delivered!It’s finally Lloyd’s turn in the hot seat — and who better to do the interviewing than our very first podcast guest, Don Bircham, Owner of Hays Travel Mold!In this final episode of the series, we’re going out with a bang:🔸 Lloyd shares his story (yes, accents and all!)🔸 Our exciting new initiative to help travel agents grow on the high street🔸 Don takes a trip down memory lane - from episode one to today🔸 And… the surprising story of why he got pulled over outside Holiday House Packed with laughs, insights, and feel-good moments - it’s the perfect send-off for the season.Don’t miss it!
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32. DAME IRENE HAYS: "EVERY single person at Hays Travel is IMPORTANT to me"
In the penultimate episode of Season 1, Lloyd is joined by Dame Irene Hays, Owner of Hays Travel, for a truly special conversation recorded at the ITT Conference in Sardinia.Dame Irene shares the inspiring story of how Hays Travel was founded in 1980 with her late husband John, starting with just one shop, two members of staff, and first-year sales of only £812. Fast forward to today, the business has grown to over 509 stores, 4,700 staff, and a £3.2 billion turnover.
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31. HOLIDAYS BY DESIGN: "We would be NOTHING without our TEAM"
Holidays by Design share the inspiring journey of turning a dream into reality. Listen to how they found their fate on the sunny side of the street and how they hit the ground running despite unexpected challenges - including some opening day drama.Hear all about their fast-paced decision making and the story behind how Holidays by Design got its name!
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30. CLAIRE EVANS: "I want us to create a platform for INDEPENDENT SUCCESS"
Lloyd is joined by Claire Evans who discusses her inspiring 26 years in the travel industry, whose career journey has taken her from her time at Britannia to Chief Operating Officer at The Midcounties Co-operative.Plus, Claire lets us in on her once-a-year spontaneous trips, that have taken her from climbing Machu Picchu to seeing gorillas in Uganda!Listen now...
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29. KARL DOUGLAS & KELLY CHEESMAN: "We WANT people to walk into our shop and say WOW"
Lloyd chats with Karl Douglas and Kelly Cheesman, Directors and Co-Owners of Beverley Travel. They discuss how their ambitious vision led them to be crowned UK & Ireland’s No.1 Agency in TTG’s Top 50 Travel Agencies 2023 and how they continue to go above and beyond for their customers through their exclusive VIP club.
We're excited to bring you Partners2Success: The Podcast, hosted by Lloyd Cross!
This podcast is all about you—our amazing travel agents who want to level up your skills and grow your business.
In each episode, we’ll introduce you to our incredible trade team, some fantastic travel industry experts and successful agents—who are ready to share their secrets and insights.
Enjoy!
Ireland