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The Practice Playbook Podcast with Susan Guthrie

Susan E. Guthrie LLC
The Practice Playbook Podcast with Susan Guthrie
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  • Is LinkedIn Trying to Tell You Something? Why Your Old Videos Are Suddenly Going Viral with Susan Guthrie on The Practice Playbook Podcast #543
    Have you noticed something strange happening on LinkedIn lately? Old videos from months ago are suddenly resurfacing and getting traction? That’s not a glitch, it’s the algorithm talking to you. And if you’re not paying attention, you could be missing one of the biggest visibility opportunities available right now. In this episode, Susan shares how a nine-month-old video suddenly went viral and what that means for your own content strategy. LinkedIn has shifted its priorities in favor of short-form video, at least for now. Susan helps break down the best practices you can use to ride the wave of this (and future) algorithm changes. What You’ll Learn in This Episode: A quick checklist to optimize content for the LinkedIn algorithm Why short, direct, personal, educational, or emotionally resonant content performs best The importance of captions, attention-grabbing openers, and calls to action in video posts Why your LinkedIn profile is not a static brochure and how to use analytics to adjust what’s working and what’s not The bigger lesson: stay engaged with the platforms that work for you and repurpose content strategically If a nine-month-old ChatGPT joke can resurface and go viral, just imagine what your next post might do. Visibility is a moving target, but if you pay attention, you’ll stop guessing about what and how to post and start growing with intention. ================== Get Real, Actionable Strategies Join the free Profitable Practice Strategies webinar on Thursday, September 18th at 12 noon ET. In 60 minutes, Susan will walk you through practical, real-world tips that have helped hundreds of professionals raise their revenue, improve their systems, and finally feel in control of their practice. We’ll cover: * How to transition away from the billable hour * A consult framework that actually converts * How to position yourself to attract premium clients * Simple ways to use AI to save time and increase profit * Your next steps with a profitability checklist Whether you’re a solo, firm leader, or neutral in transition, this one’s for you. ➡️ Save your seat at susaneguthrie.com ============================ WANT MORE CONTENT? Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter Susan's New Weekly Business Journal is NOW AVAILABLE!  https://susaneguthrie.com/the-journal Reach out to Susan at [email protected] Susan's Coaching Services:  https://susaneguthrie.com/services Website: https://susaneguthrie.com Social Media: Susan on Instagram: https://instagram.com/susanguthrieesq Susan on LinkedIn: linkedin.com/in/susaneguthrie Make Money Mediating on Instagram: https://instagram.com/makemoneymediating ***************** Meet Our Creator and Host: Susan Guthrie Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.
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  • Why Your Niche Isn’t Nice - it’s Necessary on The Practice Playbook Podcast #542
    Susan Guthrie is back with some big news: the podcast has a new name! Welcome to The Practice Playbook Podcast, your hub for building a smart, sustainable, and fulfilling practice. And what better way to kick things off than by tackling one of the most powerful (and most avoided) topics out there: finding your niche. Niching can feel scary. Maybe you’ve worried about turning people away, missing opportunities, or “leaving money on the table.” But the truth is, your niche is not a limitation, it’s the key to standing out, attracting the right clients, and building a business that feels aligned with who you are.  In this episode, Susan shares a simple, step-by-step playbook to help you get clear on your niche and shows you how to put it to work in your practice. This is a conversation full of “aha” moments and golden nuggets that will inspire you to focus your energy where it matters most: on the clients and work that light you up. What You’ll Learn in This Episode: Why so many professionals resist choosing a niche (and why that fear is holding you back). The difference between a job title and a niche and why the latter is where your power lies. A step-by-step process to reflect, refine, and test your niche so it feels authentic to you. Practical ways to leverage your niche, from your messaging and pricing to building authority in your field. Golden nuggets to remember, including: why a well-defined niche builds trust, credibility, and income faster. Resources and Next Steps: Grab your copy of The Flat Fee Playbook:  https://amzn.to/4213I22 Download the Find Your Niche Worksheet: LINK https://bit.ly/PPP-Niche-Worksheet   Join the waitlist for The Practice Accelerator, Susan’s brand-new subscription program packed with resources, tools, and community support to help you grow smarter. Inside The Practice Accelerator, you’ll get exclusive access to: Ad-free episodes A monthly behind-the-scenes email from Susan with insights, updates, and the real story of what she’s seeing in the industry Quick tip downloads like pricing tools, client scripts, checklists, and strategy sheets you can use in your practice right away And if you choose the higher tiers, you’ll even get live Q&A sessions with Susan, monthly office hours, practical, step-by-step action plans, access to our growing resource library, and discounts on courses and books. This is not just extra content, it’s structured support to help you implement what you’re learning here and accelerate your growth. It was created because it’s time we stop just talking about what works and start giving you the tools to build it. So if you want to be the first to know when we open the doors and get access to exclusive founding member perks, sign up for the early access list here!  ==================== This Episode is Sponsored by Fourth Party Ready to streamline your practice? Fourth Party is the all-in-one platform built just for dispute resolution professionals, handling your intake, scheduling, file management, payments, and more. As a listener of The Practice Playbook Podcast, you’ll get 20% off your first three months. Visit FourthParty.app and use code SUSAN20 at checkout to start building your practice like a CEO. ============================ CHECK OUT THE PRACTICE PLAYBOOK SERIES:  Susan's growing collection of practical, no-fluff guides designed for legal, mediation, and service-based professionals who want to build modern, profitable, and purpose-driven practices. Each book is a focused “playbook” packed with actionable strategies, tools, and templates to help you grow with clarity and confidence—one smart step at a time. The first title, The Flat Fee Playbook, launched as a #1 New Release on Amazon. The next book, The Thought Leadership Playbook, arrives October 1st— with more to follow covering branding, business planning, launching your practice, and more. Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter Reach out to Susan at [email protected] Susan's Coaching Services:  https://susaneguthrie.com/services Website: https://susaneguthrie.com Social Media: Susan on Instagram: https://instagram.com/susaneguthrie Susan on LinkedIn: linkedin.com/in/susaneguthrie Make Money Mediating on Instagram: https://instagram.com/practiceplaybookpod ***************** Meet Our Creator and Host: Susan Guthrie Susan Guthrie is a top 1% attorney, mediator, coach, keynote speaker, trainer and #1 Amazon bestselling author with over 35 years of experience, now helping professionals build modern, profitable, and purpose-driven practices. A leader in the legal and dispute resolution fields, Susan is the former Chair of the ABA Section of Dispute Resolution and the creator of The Practice Playbook Series and Podcast and The Practice Accelerator. Through her books, podcast, and coaching, she empowers legal and entrepreneurial professionals to grow with clarity, confidence, and impact.
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  • Build It Like a CEO: The Tech You Need to Run a Successful Practice with Melissa Brogdon, CEO of FourthParty on Make Money Mediating #541
    Melissa Brogdon, CEO and co-founder of Fourth Party, joins me today for a must-listen conversation on the backbone of every successful mediation practice: your backend systems. Whether you're launching your practice or trying to fix one that's stalled, chances are the issue isn’t with your logo or your website colors—it’s in your operations. Melissa and I go deep into why building a strong business structure is make-or-break, what most mediators get wrong (spoiler: it’s not your branding), and how Fourth Party is transforming the way dispute resolution professionals run their practices. Here’s what else you’ll hear in this episode: Why the backend of your business matters more than your brand colors How Fourth Party helps practitioners go from booking to billing seamlessly The role of onboarding and client experience in sustainable growth Why ease of use and thoughtful tech matter more than flashy tools What to audit right now in your intake process to avoid losing clients More About This Week's Special Guest, Melissa Brogdon: Melissa leverages a career in operations management as a law firm administrator and as a nonprofit executive. She has been recognized as one of Georgia’s top 40 under 40 business leaders and secured key partnerships with Google for Startups, SAP/Pyxera Global, and Georgia Tech’s Advanced Technology Development Center, Georgia’s oldest tech incubator. Melissa is a graduate of Spelman College and The University of Pennsylvania Graduate School of Education. Website: https://www.fourthpartyapp.com Social Media: http://instagram.com/4thpartyapp ==================== This Episode is Sponsored by Smith.ai Never miss a client call again. Smith.ai’s 24/7 virtual receptionists combine live agents + AI to answer calls, chats, and texts — helping you capture more leads and boost client satisfaction. MMMP Listeners Get: $100 off first month (Code: GUTHRIE) 5% off bundled reception + chat 10% off annual plans 🔗 Learn more: bit.ly/MMMP-SmithAI ============================ WANT MORE CONTENT? Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter Susan's New Weekly Business Journal is NOW AVAILABLE!  https://susaneguthrie.com/the-journal Reach out to Susan at [email protected] Susan's Coaching Services:  https://susaneguthrie.com/services Website: https://susaneguthrie.com Social Media: Susan on Instagram: https://instagram.com/susanguthrieesq Susan on LinkedIn: linkedin.com/in/susaneguthrie Make Money Mediating on Instagram: https://instagram.com/makemoneymediating ***************** Meet Our Creator and Host: Susan Guthrie Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.
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  • Stop Overthinking, Start Earning: How to Finally Move on to the Practice You Want with Susan Guthrie on Make Money Mediating #540
    Susan Guthrie brings a solo episode that challenges one of the most common mindset traps among mediators, coaches, and conflict resolution professionals: waiting for the “right time.” If you’ve been circling the runway, stuck in planning mode while telling yourself you just need one more training, a better schedule, or a sign from the universe, this conversation offers the clarity and push you’ve been needing. Waiting feels responsible, but in reality, it’s a form of self-sabotage. Susan breaks down how this delay is costing you revenue, momentum, and confidence and how to shift into action now, without needing perfection. What  you’ll learn in this episode: Why “the right time” is a myth and how waiting is holding your business back The hidden fears that keep you in the waiting room How to reframe readiness and start small instead of not at all A simple 3-step action plan to move you forward in 48 hours The power of accountability and why telling someone your next step can make all the difference Announcing the upcoming launch of The Practice Accelerator with Susan Guthrie: a brand-new subscription for professionals who are serious about building a profitable, modern mediation or legal practice. Inside The Practice Accelerator, you’ll get exclusive access to: Ad-free episodes A monthly behind-the-scenes email from Susan with insights, updates, and the real story of what she’s seeing in the industry Quick tip downloads like pricing tools, client scripts, checklists, and strategy sheets you can use in your practice right away And if you choose the higher tiers, you’ll even get live Q&A sessions with Susan, monthly office hours, practical, step-by-step action plans, access to our growing resource library, and discounts on courses and books. This is not just extra content, it’s structured support to help you implement what you’re learning here and accelerate your growth. It was created because it’s time we stop just talking about what works and start giving you the tools to build it. So if you want to be the first to know when we open the doors and get access to exclusive founding member perks, sign up for the early access list here!  ==================== This Episode is Sponsored by Smith.ai Never miss a client call again. Smith.ai’s 24/7 virtual receptionists combine live agents + AI to answer calls, chats, and texts — helping you capture more leads and boost client satisfaction. MMMP Listeners Get: $100 off first month (Code: GUTHRIE) 5% off bundled reception + chat 10% off annual plans 🔗 Learn more: bit.ly/MMMP-SmithAI ============================ WANT MORE CONTENT? Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter Susan's New Weekly Business Journal is NOW AVAILABLE!  https://susaneguthrie.com/the-journal Reach out to Susan at [email protected] Susan's Coaching Services:  https://susaneguthrie.com/services Website: https://susaneguthrie.com Social Media: Susan on Instagram: https://instagram.com/susanguthrieesq Susan on LinkedIn: linkedin.com/in/susaneguthrie Make Money Mediating on Instagram: https://instagram.com/makemoneymediating ***************** Meet Our Creator and Host: Susan Guthrie Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.
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  • The 5-Minute Practice Makeover: Easy Wins for Busy Legal & DR Pros on Make Money Mediating #539
    Susan Guthrie brings a power-packed solo episode, sharing five quick but impactful upgrades you can implement this week to elevate your practice. From sharpening your client intake process to enhancing your digital presence, these high-leverage, low-lift shifts are designed to boost visibility, streamline your workflow, and yes, improve your bottom line. Whether you’re just getting started or refining a well-established practice, you’ll walk away with clear, actionable tips—from what to include in a client follow-up email to how to record a simple welcome video that builds instant trust. Plus, Susan shares how AI can be your secret weapon in getting it all done faster. What  you’ll learn in this episode: Why adding an online booking system is a no-brainer and how to start today How to craft a more compelling LinkedIn headline that actually attracts clients The follow-up email template that saves you time and seals the deal What to say in a 60-second welcome video  How to start using AI as your daily practice assistant: yes, even if you're tech-averse Resources and tools mentioned in this episode: Calendly Acuity CalendarHero ChatGPT Claude AI Co-pilot AI Gemini AI Announcing the upcoming launch of The Practice Accelerator with Susan Guthrie: a brand-new subscription for professionals who are serious about building a profitable, modern mediation or legal practice. Inside The Practice Accelerator, you’ll get exclusive access to: Ad-free episodes A monthly behind-the-scenes email from Susan with insights, updates, and the real story of what she’s seeing in the industry Quick tip downloads like pricing tools, client scripts, checklists, and strategy sheets you can use in your practice right away And if you choose the higher tiers, you’ll even get live Q&A sessions with Susan, monthly office hours, practical, step-by-step action plans, access to our growing resource library, and discounts on courses and books. This is not just extra content, it’s structured support to help you implement what you’re learning here and accelerate your growth. It was created because it’s time we stop just talking about what works and start giving you the tools to build it. So if you want to be the first to know when we open the doors and get access to exclusive founding member perks, sign up for the early access list here!   ==================== This Episode is Sponsored by Smith.ai Never miss a client call again. Smith.ai’s 24/7 virtual receptionists combine live agents + AI to answer calls, chats, and texts — helping you capture more leads and boost client satisfaction. MMMP Listeners Get: $100 off first month (Code: GUTHRIE) 5% off bundled reception + chat 10% off annual plans 🔗 Learn more: bit.ly/MMMP-SmithAI ============================ WANT MORE CONTENT? Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter Susan's New Weekly Business Journal is NOW AVAILABLE!  https://susaneguthrie.com/the-journal Reach out to Susan at [email protected] Susan's Coaching Services:  https://susaneguthrie.com/services Website: https://susaneguthrie.com Social Media: Susan on Instagram: https://instagram.com/susanguthrieesq Susan on LinkedIn: linkedin.com/in/susaneguthrie Make Money Mediating on Instagram: https://instagram.com/makemoneymediating ***************** Meet Our Creator and Host: Susan Guthrie Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.
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About The Practice Playbook Podcast with Susan Guthrie

Welcome to The Practice Playbook Podcast, the go-to show for legal and dispute resolution professionals who want more than just survival in their practices; they want strategy, sustainability, and success. Hosted by best-selling author, attorney, mediator, and practice development expert Susan E. Guthrie, this podcast brings you straight-talking insights, actionable tips, and real-world advice on what it takes to thrive in today’s evolving professional landscape. Whether you're a lawyer, mediator, coach, or consultant, you'll learn how to build a business that reflects your values, supports your lifestyle, and positions you as a trusted expert. Each episode pulls from the strategies in The Practice Playbook book series, featuring topics like: Ditching the billable hour and implementing flat fees with confidence Building a thought leadership brand that attracts ideal clients Using AI and technology to streamline your workflow and boost productivity Mastering client experience, referrals, and pricing strategy Real-world case studies, expert interviews, and practice-building stories From the creator of The Flat Fee Playbook, The Thought Leadership Playbook, and The Practice Accelerator membership community - this is your weekly shot of clarity, confidence, and momentum. Your practice doesn’t have to be overwhelming. It just needs a better playbook.
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