Microsoft Innovation Podcast

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A practical rethink of how teams use Power Platform and Dynamics 365 to reduce technical debt, improve governance, and build sustainable solutions. The discussion centres on shifting from tech-first thinking to business outcomes, balancing low-code and pro-code principles, and preparing for AI and Copilot. The key insight is that long-term success comes from disciplined governance, reuse, and choosing when to adopt versus adapt. 
👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/833

🎙️ What you’ll learn   
Shift from technology-first to outcome-first solution design 
Decide when to adopt vs adapt to reduce complexity 
Apply coding principles inside low-code environments 
Manage technical debt through governance and architecture 
Evaluate where AI and Copilot add real value today 
✅ Highlights 
"taking a step back and looking at business need and use a process rather than technology first." 
"a term we're using in the department more and more is kind of adopt versus adapt." 
"the more you’re restricting yourself off from these possibilities." 
"it's treating it as a tool, a set of tools we can use rather than the default." 
"governance to me means more preventative." 
"it's really difficult to then stay on top of things like the Wave releases." 
"it’s more a matter of time than anything." 
"it's not the same thing as code, but it's not meant to be." 
"there's still a level of maturity that we need to get to." 
"what does Power Platform mean really and what is it there for?" 
 🧰 Mentioned 
Power Virtual Agents (now part of Copilot Studio): https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/microsoft-power-virtual-agents-now-part-of-microsoft-copilot-studio/ 
AI Builder: https://learn.microsoft.com/en-us/ai-builder/overview 
Copilot: https://copilot.microsoft.com/ 
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
Support the show
If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

This episode explores how AI is accelerating both productivity and cyber risk. As attacks become faster and more automated, traditional perimeter security no longer holds. The conversation focuses on why organisations must assume compromise, adopt zero trust thinking, and build visibility before scaling AI. It highlights practical steps to govern AI use, reduce insider risk, and modernise access models beyond legacy VPNs. The core message is clear: embracing AI without security foundations can move your business backwards.

👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/832   
🎙️ What you’ll learn 
Why AI has shortened breach timelines from days to minutes 
How to shift from perimeter defence to a zero trust mindset 
Practical ways to gain visibility over AI tools and data use 
Where unplanned AI adoption creates insider risk 
Why VPN-only security models struggle in cloud-first work 
✅ Highlights 
“From the time of compromise to data exfiltration, we’re seeing 30 minutes.” 
“Cybercrime is doing the same thing with AI that businesses are.” 
“You can’t protect what you can’t see.” 
“You can’t govern what you don’t know about.” 
“We almost have to assume we’re going to get hit.” 
“Security by obscurity doesn’t work anymore.” 
“AI is introducing far more risk when there’s no planning.” 
“Once you’re in with a VPN, there’s zero control on the inside.” 
“The volume and scale and speed is what really concerns me.” 
🧰 Mentioned  
Zero trust: https://learn.microsoft.com/security/zero-trust/zero-trust-overview 
VPN (virtual private network): https://www.cisco.com/learn/topics/security/what-is-a-virtual-private-network-vpn.html  
SASE (secure access service edge): https://www.microsoft.com/security/business/security-101/what-is-sase  
Booz Allen: https://www.boozallen.com/  
Gartner: https://www.gartner.com/en  
Anthropic Claude: https://claude.ai/  
✅Keywords 
ai security, cybersecurity, zero trust, ai risk, data governance, cybercrime, vpn security, sase, insider risk, cloud security, ai adoption, threat landscape 
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
Support the show
If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

This episode explores how business leaders are actually using AI inside organisations, and why adoption of tools like Microsoft 365 Copilot remains low. Chris shares practical insight from the frontline, covering Copilot strategy, Work IQ, agentic thinking, and how AI now enables teams to build internal tools faster than buying SaaS. The focus is not hype, but how to reimagine business models, reduce cost, and unlock new value with applied AI capability.

🎙️For full Show Notes  
https://www.microsoftinnovationpodcast.com/831 
👉 What you’ll learn     
Why low Copilot adoption is an opportunity, not a failure 
How to think beyond productivity to AI-enabled business models 
When building internal AI tools beats buying SaaS 
What Work IQ enables that other AI systems cannot 
How agentic systems change OKRs, dashboards, and execution 
✅ Highlights     
“AI is transformative, it is expensive, and it requires several years of exposure to capital budgets” 
“It’s not just about doing things better, but doing things you never could do before” 
“Microsoft is the largest commercial AI company on the planet” 
“Copilot can orchestrate over your information in a way that other AI can’t” 
“Work IQ would be a little bit better than the word graph” 
“I love the term vibe coding” 
“It would have been a couple of hundred thousand dollars two years ago” 
“I’ve taken over two thousand dollars of subscription costs out of my business” 
“They do exactly what I needed to do and no more” 
🧰 Mentioned     
Microsoft 365 Copilot: https://www.microsoft.com/microsoft-365-copilot 
Host - Polaris podcast: https://polaris.synozur.com 
Co-Host Microsoft’s Intrazone podcast: https://aka.ms/TheIntrazone 
Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 
✅ Keywords      
ai adoption, microsoft copilot, work iq, agentic ai, internal tools, ai strategy, okrs, vibe coding, business transformation, saas replacement, applied ai, enterprise ai 
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
Support the show
If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM 

This episode with Christian Segurado explores how agentic AI is reshaping ERP and enterprise delivery. The discussion covers deploying Copilot Studio agents in Teams, reducing ERP UI friction, accelerating fit gap and requirements work, and why multi agent orchestration matters. It focuses on where AI delivers real operational value today, the foundations required to unlock it, and what this shift means for people, process, and technology decisions in 2026. 
 👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/830   

🎙️ What you’ll learn   
How agentic AI changes how users interact with ERP systems 
Where Copilot Studio and Azure Foundry fit in real implementations 
How AI accelerates requirements gathering and fit gap analysis 
Why clean data foundations are critical for agentic scenarios 
What multi agent, multi model AI means for enterprise teams 
 ✅ Highlights 
“ERP being actually more the layer on the back where the agent inquires knowledge” 
“It is probabilistic, not deterministic” 
“We are deploying is on Teams” 
“It will fundamental change how we interact with the ERP” 
“You cannot start with the roof if you don’t have the foundation” 
“We have an agentic driven methodology” 
“Consistency creates predictability” 
“It does have a soul” 
“Multi agent, multi model will be the norm” 
🧰 Mentioned 
Dynamics 365: https://www.microsoft.com/dynamics-365 
Copilot: https://www.microsoft.com/microsoft-copilot  
Copilot Studio: https://www.microsoft.com/microsoft-365-copilot/microsoft-copilot-studio  
Azure Foundry (Microsoft Foundry): https://ai.azure.com  
Microsoft Fabric: https://www.microsoft.com/microsoft-fabric  
Medallion architecture: https://learn.microsoft.com/azure/databricks/lakehouse/medallion  
Azure DevOps: https://azure.microsoft.com/products/devops  
Microsoft Learn: https://learn.microsoft.com  
Microsoft Mesh: https://www.microsoft.com/microsoft-mesh
✅Keywords   
agentic ai, erp, dynamics 365, copilot studio, microsoft teams, multi agent systems, enterprise ai, ai governance, fit gap analysis, microsoft power platform, azure foundry, digital transformation 
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
Support the show
If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/829   
This episode explores why AI and innovation fail without culture change. Drawing on decades of innovation experience, the discussion breaks down common myths around productivity, frameworks, and lone heroes. The core insight is simple but hard to execute. Sustainable AI adoption starts with leadership alignment, psychological safety, and recognising that everyone is creative. Real change happens bottom‑up, reinforced by long‑term discipline, not hype or short‑term fixes. 
🎙️ What you’ll learn 
Why AI does not automatically improve productivity or innovation 
How leadership behaviour shapes innovation culture 
What psychological safety enables in teams and organisations 
Why every employee is creative in practical, everyday ways 
How to build long‑term innovation habits that actually stick 
 ✅ Highlights 
“If it’s that easy, everyone will be doing it.” 
“Sometimes I think AI makes me more unproductive.” 
“There is no lone hero that is going to save the company.” 
“Everyone knows at least one thing how they can improve something.” 
“Innovation is much more complex than one framework.” 
“Psychological safety is a property of a group, not an organisation.” 
“Everyone is creative, not just artistic people.” 
“Changing behaviour is one of the most difficult things.” 
“You cannot trick people, they will see if you walk the talk.” 
🧰 Mentioned 
AI adoption: https://learn.microsoft.com/azure/cloud-adoption-framework/ai/ 
Innovation frameworks: https://www.deloittedigital.com/us/en/offerings/customer-led-marketing/customer-strategy-and-applied-design/applied-design-and-innovation/ten-types.html 
Design thinking: https://online.hbs.edu/blog/post/what-is-design-thinking 
Business Model Canvas: https://www.strategyzer.com/library/the-business-model-canvas 
✅Keywords 
ai adoption, innovation culture, psychological safety, creativity at work, leadership, organisational change, productivity myths, design thinking, innovation frameworks, applied ai, business innovation, technology change 
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
Support the show
If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith