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Business Behind the Scenes

Francesca Moi
Business Behind the Scenes
Latest episode

286 episodes

  • Business Behind the Scenes

    230. When the CEO Becomes the Bottleneck

    19/02/2026 | 11 mins.
    Let’s rip the Band-Aid off: if your team is constantly waiting on you for decisions, approvals, or follow-ups… you’re the bottleneck.

    In this episode, Francesca gets honest about what it looked like in her own business when she was the one slowing everything down. From emails and calendars to micro-managing team projects, she shares how she went from “do-it-all CEO” to building a business where her team moves things forward without her in the way.

    What you’ll learn:

    How being “helpful” is actually holding your business back

    Why inbox and calendar time is not CEO time

    The truth about letting go—and why most leaders struggle to do it

    What changed when Francesca trained her VAs and team to lead

    Why respecting your team’s role (and your own) is the key to sustainable growth

    Real talk: If you don’t have an assistant, you are the assistant (ouch)

    This episode is your permission slip to stop hiding in admin and start leading like a true CEO.

    Join my Facebook Group and watch the trainings inside for more tips and value: ⁠⁠https://www.facebook.com/groups/thesuccessfulentrepreneurslounge⁠⁠  
     
    Say Hi to me on social media!! 
    Facebook: ⁠ ⁠⁠https://www.facebook.com/themeetupqueen/⁠⁠  
    Instagram: ⁠ ⁠⁠https://www.instagram.com/francescamoifm_official/⁠⁠  
    Linkedin: ⁠ ⁠⁠https://www.linkedin.com/in/francescamoi/⁠⁠  
    Website ⁠⁠https://empoweringvirtualsolution.com/⁠⁠  

     
    Freebie of the week: ⁠⁠https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast⁠⁠ 

    Check out our new book: ⁠⁠https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook⁠⁠  
      

    Got a question or suggestion? Send us an email:⁠ ⁠⁠[email protected]
  • Business Behind the Scenes

    229. Your Team Isn’t Slow. They’re Drowning

    05/02/2026 | 6 mins.
    Think your team is underperforming? They might just be overloaded.

    In this episode, Francesca gets honest about one of the most common bottlenecks inside growing businesses: capacity issues disguised as performance problems.

    When your business grows fast but your team structure doesn’t, even your best people start missing deadlines, juggling admin, and quietly burning out. It’s not that they can’t keep up – it’s that they’ve outgrown the systems meant to support them.

    You’ll learn:

    Why more leads won’t fix a backend that’s already full

    The difference between underperformance and capacity breakdown

    How overloaded teams lead to stalled revenue – even with great marketing

    The Formula One metaphor every CEO should apply to their operations

    How adding a skilled Filipino VA can give your local team room to breathe and focus on high-value work

    Plus, Francesca shares the quick win that gets CEOs out of their team’s inbox and back into growth mode.

    Join my Facebook Group and watch the trainings inside for more tips and value: ⁠https://www.facebook.com/groups/thesuccessfulentrepreneurslounge⁠  
     
    Say Hi to me on social media!! 
    Facebook: ⁠ ⁠https://www.facebook.com/themeetupqueen/⁠  
    Instagram: ⁠ ⁠https://www.instagram.com/francescamoifm_official/⁠  
    Linkedin: ⁠ ⁠https://www.linkedin.com/in/francescamoi/⁠  
    Website ⁠https://empoweringvirtualsolution.com/⁠  
     
    Freebie of the week: ⁠https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast⁠ 
    Check out our new book: ⁠https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook⁠  
      
    Got a question or suggestion? Send us an email:⁠ ⁠[email protected]
  • Business Behind the Scenes

    Special Episode: From One-Woman Show to Spiritual CEO: Claire Gorman’s Journey to Team-Led Growth

    15/01/2026 | 29 mins.
    In this special Client Spotlight, Francesca sits down with Claire Gorman, founder of The School of Mastery and spiritual teacher, to explore her powerful pivot from hands-on healing to running a business with structure, systems, and support.

    Claire shares how her background in hair and beauty led her to personal development, spiritual awakening, and eventually building a scalable teaching model for psychic surgery and energy work. But the turning point? Hiring her VA through EVS—and finally letting go of control to create space for her real creative genius.

    🔥 Inside this episode:
    Claire’s journey from burnout to alignment after working late nights solo

    How she overcame the limiting belief that she had to do it all herself

    Why her business didn’t need just a VA—it needed the whole EVS team

    How her VA Shane helped her implement systems, structure, and calm across her back end

    What happened when Claire stopped spending hours in Canva and started creating transformational programs

    The deep energetic alignment required to expand spiritually and practically

    Claire also shares the spiritual lens she brings to business—tapping into the soul of her company, identifying energetic bottlenecks, and creating legacy offerings that serve both her purpose and her clients.

    Connect with Claire:
    Facebook: https://www.facebook.com/clairegormanofficial 
    Instagram: https://www.instagram.com/clairegormanofficial/ 
    Linkedin: https://www.linkedin.com/in/claire-gorman-5a1271148/ 
    Website: https://clairegorman.com.au/ 
    Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge  
     
    Say Hi to me on social media!! 
    Facebook:⁠ https://www.facebook.com/themeetupqueen/  
    Instagram:  https://www.instagram.com/francescamoifm_official/  
    Linkedin:⁠ https://www.linkedin.com/in/francescamoi/  
    Website: https://empoweringvirtualsolution.com/  
     
    Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast 
    Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook  
      
    Got a question or suggestion? Send us an email:⁠ [email protected]
  • Business Behind the Scenes

    228. Profits Don’t Grow in Chaos: The 3Cs That Protect Your Bottom Line

    01/01/2026 | 8 mins.
    Everyone’s chasing revenue, but no one’s talking about profit. In this episode, Francesca gets real about why chaotic businesses leak money—and how to stop it.

    She introduces the 3C Framework for profit stability and shares why growth alone means nothing if your back end is a mess.

    🔥 Inside this episode:
    The true cost of poor systems and task rework (hint: it’s not just time—it’s your cash)

    The 3Cs of Profit Stability:

    Clarity – Clear priorities and outcomes prevent wasted work

    Communication – Updates and checkpoints = no surprises

    Capacity – Knowing when your team is overloaded before it breaks

    How chaos in your team impacts client retention and cash flow

    Why structure creates profit (not hustle)

    Real client stories:– A finance CEO who improved productivity by 40%– An NDIS provider who cleared their invoicing backlog and grew again—fast

    Whether your business is growing fast or stuck in a messy middle, this episode will show you how to plug the leaks and protect your profits.

    Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge  
     
    Say Hi to me on social media!! 
    Facebook: ⁠ https://www.facebook.com/themeetupqueen/  
    Instagram: ⁠ https://www.instagram.com/francescamoifm_official/  
    Linkedin: ⁠ https://www.linkedin.com/in/francescamoi/  
    Website https://empoweringvirtualsolution.com/  
     
    Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast 
    Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook  
      
    Got a question or suggestion? Send us an email:⁠ [email protected]
  • Business Behind the Scenes

    227. You Don’t Need to Work Harder. Your Systems Do.

    26/12/2025 | 8 mins.
    If your business can’t run without you for a week… you don’t have a business. You have a job. A very stressful one.

    In this episode, Francesca dives into one of the biggest myths in business: that scaling requires you to work harder. Spoiler alert – it doesn’t. Scaling requires systems.
    🔥 You’ll learn:
    The 3S Framework for scaling smarter: Systems, Support, and Self-Leadership

    Why most CEOs burn out when they skip straight to ‘letting go’ without the right foundation

    How Francesca built a team and structure where questions stopped coming to her (and why that’s a GOOD thing)

    The real reason you're stuck in day-to-day operations – and how to fix it

    Client story: how a finance CEO went from overwhelmed to weekends with his family – in just 2 months

    Francesca also shares the powerful question that reveals your weakest system:👉 If you stepped away from your business for 30 days… what would break first?

    Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge  
     
    Say Hi to me on social media!! 
    Facebook: ⁠ https://www.facebook.com/themeetupqueen/  
    Instagram: ⁠ https://www.instagram.com/francescamoifm_official/  
    Linkedin: ⁠ https://www.linkedin.com/in/francescamoi/  
    Website https://empoweringvirtualsolution.com/  

    Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast 
    Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook  
      
    Got a question or suggestion? Send us an email:⁠ [email protected]

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About Business Behind the Scenes

Welcome to the Business Behind the Scenes podcast where we talk all about real business problems, real solutions and getting actual results in business.
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