The Importance of an Emotionally Intelligent Veterinary Future | Episode 31
In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by veterinary surgeon, psychologist, and founder of Human Savvy, Olivia Oginska. Together, they explore the powerful role emotional intelligence plays in veterinary teams - from navigating stress and improving communication, to building psychologically safe, culturally aware workplaces. Liv shares real-world insights on conflict resolution, emotionally intelligent leadership, and how understanding human behaviour can transform veterinary environments for the better. A must-listen for anyone looking to create healthier, more connected teams in practice.
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Revolutionising Pet Care How Snoots Vet is Bringing Affordable, Unlimited Primary Care | Episode 30
In this eye-opening episode, host Jack Peploe sits down with Jonathan Moyal, the visionary founder of Snoots Vets, to explore a critical issue facing the veterinary profession: financial euthanasia. A term many have never heard but whose consequences are all too real.Jonathan shares how his background in affordable pet insurance shaped his mission to reimagine access to care. At the heart of Snoots’ approach is a bold shift—moving away from the traditional all-service clinic model towards a primary care-focused, membership-based system. Their all-inclusive membership covers everything from blood work and X-rays to vaccines and telehealth, designed to remove cost as a barrier and encourage earlier, more frequent vet visits.Together, Jack and Jonathan dive into the inefficiencies of the current system, the importance of making primary care profitable, and how human healthcare structures inspired Snoots' rethink of veterinary delivery. Expect a compelling conversation on ethics, innovation, and what it truly means to put pets and their people first.
In this episode, Jack Peploe sits down with industry expert Bruce Truman for a dynamic discussion on how veterinary practices can embrace change and stay ahead in an evolving landscape. They explore the challenges of managing a practice efficiently, from navigating messy data to adopting new ways of working. Bruce shares why having a ‘champion of change’ within the team is key, why failure isn’t the enemy, and how small, steady improvements can lead to big results. They also touch on the importance of making things easier for vets—because if a new system creates more work, it’s doomed from the start! Plus, Nico Frisiani drops in with a game-changing scheduling hack to save time and reduce stress. Packed with insights, practical advice, and a bit of tough love, this episode is a must-listen for anyone looking to future-proof their veterinary practice.
In this episode, Jack Peploe sits down with Dr. Phil Richmond, a key figure in promoting psychological wellbeing in the veterinary field. They dive deep into the challenges of burnout, the crucial role of leadership, and actionable strategies to create healthier work environments for veterinary professionals. Whether you’re leading a practice or part of the team, this conversation offers valuable insights to foster a positive, sustainable career in veterinary care. Tune in for practical tips and fresh perspectives on improving wellbeing in the industry.
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AI’s Role in Veterinary Medicine Practical Solutions for the Future of Pet Care | Episode 27
AI isn’t replacing vets—it’s here to support them. In this episode, Massimiliano Melis joins Jack Peploe to explore how AI is shaping the future of veterinary care. From speech-to-text tools to diagnostics, they break down the real-world benefits, challenges, and misconceptions surrounding AI in practice.How can AI lighten your workload without taking over?
In the Modern Veterinary Practice Podcast we examine ways of increasing efficiency, improving your teams work environment, elevate your clients experience and drive profit into the business. For 20 minutes we will interview real-life practice owners, practice managers and thought leaders within the industry, examining the different areas of a modern veterinary practice, helping you to tackle the necessary steps in transforming your practice into a modern veterinary practice.