People Managing People

AI is everywhere—and yet, in most organizations, it’s nowhere. People are intrigued, but unsure. Leaders evangelize, but workflows stay the same. Curiosity, it turns out, is not a strategy. In this episode, we’re joined by Justin Angsuwat, Chief People Officer at Culture Amp, to unpack how they flipped the script. In just six weeks, they moved nearly 80% of their workforce from passively curious to actively confident in using AI—without top-down mandates or perfectionist paralysis.
We get into the nuts and bolts of the “Accelerate” program, the value of separating exploration from expectation, and why confidence—not usage metrics—is the better north star for early-stage AI adoption. Justin also shares the uncomfortable truths about integrating AI into daily work, especially for senior employees whose identities are tied to outdated workflows. If your team is hovering in AI limbo, this conversation is your blueprint for action.
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For the past 18–24 months, HR teams have been asked a blunt question: What are you doing with AI? The response has often been activity without strategy — policies, guardrails, governance frameworks — busy work that signals compliance rather than creates value. Dr. Dieter Veldsman joins David to diagnose this pattern of urgency → paralysis → compliance, explain why it’s holding HR back, and show how a deeper sense‑making process is the real lever for progress.
Dieter argues — and the data backs it up — that most HR orgs focused on what can’t be done with AI, not what should be done to drive business value. The root isn’t technology ignorance, it’s cultural: HR has treated AI like a tech project when it’s fundamentally a people and organizational transformation. This episode walks through how to break the compliance trap, structure experimentation with purpose, and expand the CHRO role into the architect of the human‑machine ecosystem.
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If you’ve noticed that effort stopped being a differentiator, this episode will explain exactly what shifted — and what actually drives value in modern work. Lena Thompson, a leadership consultant with a systems analysis background, argues that the era where hustle and logic alone produced breakthroughs is over. AI can outpace us on sheer processing — but it cannot manage emotional energy, and that’s where the real work of leadership now lives.
We dig into what emotional energy actually is (it’s not soft feel‑good fluff — it literally shapes brain function), why unprocessed emotions create cognitive blockages, how leaders can regulate emotional energy to improve decisions under pressure, and practical tools you can use today. This is an episode about leading from within, not just doing more — because the quality of your energy determines the quality of your impact.
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If your organization still views HR as the compliance cops standing by to squash complaints about an AI mandate, this episode is going to upend that thinking. David sits down with Tim Fisher—Head of AI at Black & White Zebra and longtime observer of organizational behavior—to dissect the real challenge of AI adoption in business. What he’s learned from being an “HR outsider” is simple but staggering: most companies are treating AI like a tech rollout when the real work is massive human change at scale—the kind of transformation HR has always lived in, even if others failed to notice.
From the cavernous disconnect between what HR is being asked to do with AI and what they’re actually equipped to do, to why HR leaders must be at the table before strategy is set (not as cleanup crew), today’s conversation strips away the myth of AI as just another productivity tool. Tim and David map the human, technical, and leadership gaps that are shaping every AI effort today—and why success in 2026 will look nothing like a rushed compliance sprint.
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You can count system uptime down to six decimal places and predict when a machine will fail — but when it comes to your employees, you’re flying blind. You track turnover, burnout rates, engagement scores — but those are all lagging indicators, the wreckage after the crash. You’ve no real idea what’s happening beneath the surface: who’s sliding into despair, clutching exhaustion, or on the edge of burnout. If you wait until the metrics hit “bad,” it’s already too late.
Today’s guest, John Moore, pulls back the curtain: “state of mind” isn’t fuzzy, academic fluff — it’s the most predictive risk factor you've been ignoring. And if you treat your workforce like a homogeneous mass, you’ll keep missing the parts that matter: the micro‑cultures. Because what actually shapes behavior is not enterprise‑wide culture slogans, but the day‑to‑day dynamic between a manager and their team.
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