The Pet Groomer Community Podcast

In this episode of the Pet Groomers Community Podcast, Jo and Lexi are joined by Nissa Kyte, owner of Cloud K9 Professional Grooming in Leicestershire.

Nissa shares how she moved from primary school teaching into dog grooming after realising she needed a career change, and how that decision led her into building a successful grooming business, competing, cat grooming, seminars, model dogs and award nominations.

They chat about the importance of continuous learning, why competitions can be such a brilliant way to improve, and how feedback from judges can help groomers build confidence and refine their skills. Nissa also talks honestly about the work she has put into improving her scissoring, her love of poodles, Asian-style grooms, creative model dogs, and why prep work is such a big focus for her.

There is also a great discussion around pricing, including cat grooming prices, charging properly for lion trims, adding teeth cleaning into dog grooms, and why being stricter with clients can help create a stronger, more sustainable business.

A fun, inspiring and very honest episode for groomers who want to keep learning, push themselves creatively, charge their worth, or simply hear from someone who has achieved a huge amount in a short space of time.

If you have any comments, feedback or a funny story, please email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠thepetgroomercommunitypodcast@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Please make sure you subscribe to the podcast and leave us a review to help others find our podcast.

As always, we are grateful to our show sponsor, Pet Passion To Profit. A business coaching company for pet groomers.

Find out more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.petpassiontoprofit.com⁠⁠⁠⁠⁠⁠

In this episode of The Pet Groomer Community Podcast, Lexi and Jo are back for a good old catch-up, recorded mid-July during the heatwave.

Lexi shares how she has been feeling more motivated after a bit of a difficult patch, with fresh ideas around teaching, mentoring new groomers, offering more add-ons, and possibly creating a new salon space at home. Jo gives an update on her brand-new shop, her Happy Cat, Happy Groomer seminar, cat grooming training, upcoming events, and the reality of taking on big business projects.

They also chat about the value of collaboration in the grooming industry, why it is important to ask for help, the benefits of upskilling, and how the quieter or harder periods in business can sometimes lead to the biggest new ideas.

Expect plenty of real-life grooming chat, cat grooming encouragement, business reflections, happy updates, and the usual Lexi and Jo tangents.

If you have any comments, feedback or a funny story, please email us at thepetgroomercommunitypodcast@gmail.com

Please make sure you subscribe to the podcast and leave us a review to help others find our podcast.

As always, we are grateful to our show sponsor, Pet Passion To Profit. A business coaching company for pet groomers.

Find out more at www.petpassiontoprofit.com

In this episode of the Pet Groomers Community Podcast, Jo Wallace is joined by Lee-Ann Wills of L. Wills Pet Spa and Sally Henwood of The Grooming Studio for a brilliant chat about the realities of running a grooming business.

Lee-Ann shares what it has been like launching her own pet spa, building a busy one-to-one environment, working with nervous and reactive dogs, grooming cats, and juggling business life alongside being a mum. Sally talks about her long career in grooming, from training in the late 90s to running her own salon, navigating quieter diary periods, price rises, marketing changes, and updating her website to attract the right clients.

Together, they discuss the importance of marketing before you need it, why social media and video can feel so difficult, and when outsourcing might be the next sensible step.

There is also plenty of grooming talk, from breed standards and hand stripping to doodles, pet trims, customer communication, and why learning to “speak client” is such an important skill. They explore how groomers can use breed profile knowledge creatively, even when customers want practical pet grooms rather than full show styles.

A warm, funny and thoughtful episode for groomers at any stage, especially those thinking about marketing, pricing, client communication, cat grooming, or finding more confidence in their own skills.

If you have any comments, feedback or a funny story, please email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠thepetgroomercommunitypodcast@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Please make sure you subscribe to the podcast and leave us a review to help others find our podcast.

As always, we are grateful to our show sponsor, Pet Passion To Profit. A business coaching company for pet groomers.

Find out more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.petpassiontoprofit.com⁠⁠⁠⁠⁠⁠

In this episode of the Pet Groomer Community Podcast, Lexi and Jo have a very honest chat about the moments in business when everything feels a bit heavy.

Lexi opens up about feeling stuck after her salon plans fell through, trying to decide what comes next, and whether the future looks like a premises, a grooming pod, teaching, or something else entirely. Jo talks through the reality of big business decisions, the stress of taking on a second salon, and why sometimes the best way forward is to break things down into smaller, more manageable steps.

They also chat about quiet periods in the diary, the rising cost of living, price increases, customer expectations, cat grooming challenges, and the general juggle of business, family, life admin and trying to find time to breathe.

This is a real, relatable conversation for any groomer who has ever felt overwhelmed, unsure of their next move, or like they are simply going through the motions. It is a reminder that business comes in waves, rough patches do pass, and sometimes the first step is just to start moving the ball again.

If you have any comments, feedback or a funny story, please email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠thepetgroomercommunitypodcast@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Please make sure you subscribe to the podcast and leave us a review to help others find our podcast.

As always, we are grateful to our show sponsor, Pet Passion To Profit. A business coaching company for pet groomers.

Find out more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.petpassiontoprofit.com⁠⁠⁠⁠⁠⁠

In this episode of the Pet Groomers Community Podcast, Jo Wallace chats with Charlotte Townsend, owner of Townsend’s Tales Dog Grooming.

Charlotte shares her journey into grooming after lockdown, taking voluntary redundancy to retrain, and eventually buying an established salon while six weeks pregnant. Since then, she has navigated new motherhood, grief, staffing challenges, VAT registration, pricing changes, difficult customer reactions, and the reality of running a grooming business while trying to build a life that works for her family.

Jo and Charlotte talk honestly about the emotional side of being a business owner, from managing staff and making tough decisions to dealing with client expectations and learning not to feel guilty about charging properly.

They also discuss the importance of making your business work for you, whether that means not opening weekends, using staff or renters wisely, setting boundaries, or simply reminding yourself how far you’ve come.

A warm, funny and very real conversation for any groomer who has ever felt like they are juggling everything at once.

If you have any comments, feedback or a funny story, please email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠thepetgroomercommunitypodcast@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Please make sure you subscribe to the podcast and leave us a review to help others find our podcast.

As always, we are grateful to our show sponsor, Pet Passion To Profit. A business coaching company for pet groomers.

Find out more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.petpassiontoprofit.com⁠⁠⁠⁠⁠⁠