The CIO exchange podcast features technology and business leaders from around the world, discussing what's working, what's not, and what's next. Through stories...
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The Current State of AI in the Enterprise
What mindset shift should CIOs and CTOs make in order to succeed in an AI-driven world? How can they take control of their destinies and future proof to ensure responsible AI use in their organization? In this episode, Yadin sits down with Jeff Boudier, who is responsible for Product and Growth at Hugging Face, to discuss in depth. They cover using a principles-first approach, teaching a machine to be friendly, and increases in productivity. ---------Key Quotes:“AI is becoming the default way to build technology and most technology is going to be running some machine learning models in the background. Those models are going to be running everywhere from cloud to data center all the way to your pocket.”“At the end of the day, what I'm really looking forward to is for every single company in the world to be able to build and own their own models.”“Open models, open datasets and open source AI are really the only way forward for enterprises. If they want to be future-proof, in terms of auditability, in terms of regulation, in terms of compliance, then it's about being in control of your own destiny, right? Because AI is so key to everything you're going to be offering to customers.”---------Timestamps:(01:46) The start of Hugging Face seven years ago (02:41) What was machine learning like at that time?(03:49) Teaching a machine to be friendly (04:46) The shift that resulted from the seminal paper “Attention Is All You Need”(06:20) The shift from writing an application to finding a model(07:18) The increase in productivity from machine learning (08:21) Ethical use of AI (09:55) Are enterprises ready to think through complex AI questions?(11:08) How CTOs are moving to a “model mindset”(12:20) Evaluating models (14:40) Offering end-to-end solutions (16:13) Using a first principles approach (20:49) Where will AI run? --------Links:Jeff Boudier on LinkedInCIO Exchange on TwitterYadin Porter de León on Twitter[Subscribe to the Podcast] On Apple PodcastFor more podcasts, video and in-depth research go to https://www.vmware.com/cio
Customer Zero – App Modernization with Multi-Cloud
This is part of an ongoing series entitled “Customer Zero” where we talk with the member of the VMware IT leadership team who are the first to use the products that our engineering teams produce. Through conversations with IT and engineering, we see how they are leveraging the technology to solve the same hard problems our customers are challenged with. From Multi-cloud complexity and app modernization to the needs of the new workforce, we hear how they are changing IT and the business.In this episode, we are joined by VMware’s Sr. Director IT, Digital Customer Experience Engineering, Pankaj Purwar and Senior Director - IT Application Operations, Varinder Kumar as they discuss their journey of modernizing the mission-critical VMware Customer Connect application. During our conversation, they share their experience of transitioning the platform from a monolithic structure to a multi-cloud environment using microservices, and also discuss tackling performance and scalability challenges. They delve into creating a cloud-agnostic solution in a multi-cloud setting using Tanzu tools and the collaborative efforts that made it possible. They'll both touch on unexpected hurdles they encountered along the way and how they managed to keep business disruption to a minimum and downtime to zero.Links: Pankaj Purwar on LinkedInVarinder Kumar on LinkedIn
Data Challenges and AI Opportunities in Healthcare with Peter Shen, Head of Digital Health - North America at Siemens Healthineers
Many of the challenges facing the healthcare industry became common knowledge throughout the pandemic. How has industry thinking shifted with the emergence of new technologies and solutions? How can we think about tackling these huge issues at this point? Peter Shen, Head of Digital Health - North America at Siemens Healthineers, joins the podcast to discuss how emerging technologies, including AI and LLMs, can help move the needle in democratizing healthcare. He and Yadin dive into the challenges clinicians face in utilizing vast amounts of clinical data, as well as using AI as a companion to physicians and a resource to patients.---------Key Quotes:“So, tremendous amount of data that's being generated. The rate that's being generated doesn't even compare to the much slower growth rate of new clinicians, new doctors that are coming into health care. So as you can imagine, there's this gap that's growing…The clinician just doesn't have time to consume all this patient data that's being generated.”“Unfortunately patients have heart attacks in all parts of the country, rural, or in the big city or whatnot. But now being able to enable the patient to go to their local hospital, get the same level of care that they could get if they went to a larger institution because you have the ability to have these shorthanded resources, now leverage technologies like remote, scanning capabilities to be able to take care of the patient from afar.”---------Timestamps:(01:14) The unique challenges in healthcare right now (02:37) The trend towards burn-out and “re-careering”(04:14) The increase in healthcare data and limited capacity to utilize it (07:58) How does Siemens approach such big problems? (09:26) Can we leverage technologies to keep doctors informed on new clinical information? (10:33) Ways to remove friction in the healthcare industry (12:18) Unifying disparate clinical data(13:13) Hurdles in unifying data(15:41) Using AI to move the needle (17:43) AI as as a companion for the clinician (18:39) Peter’s hope for the impact of these technologies (19:34) The possibilities of large language models for the patient (22:05) The ability to scale large language models (25:25) Distribution of AI in healthcare --------Links:Peter Shen on LinkedInCIO Exchange on TwitterYadin Porter de León on Twitter[Subscribe to the Podcast] On Apple PodcastFor more podcasts, video and in-depth research go to https://www.vmware.com/cio
Cybersecurity and Economic Prosperity with Dmitri Alperovitch, Co-Founder and Chairman of Silverado Policy Accelerator
How does cybersecurity impact the global economy and geopolitical landscape? How is AI changing the game? Yadin sits down with renowned cybersecurity strategist, advisor and geopolitics thought leader Dmitri Alperovitch to discuss this in depth. They dive into the current geopolitical landscape and how CIOs should be thinking about global macro trends as they build their security strategy. Dmitri also shares his thoughts on the ransomware insurance industry and predictions for future actions from China.---------Key Quotes:"So those are the types of things that you want to be thinking about as an organization is: What are you not practicing? What disaster recovery scenarios? It's great that you have backups, but have you ever actually tried to recover everything?...And what other resiliency mechanisms do you have inside your network that may not be cyber- or even technology-related, that would allow you to operate your business?""One of the things that everyone should be thinking about is how geopolitical events, like frankly the Russian invasion of Ukraine and similar events in the future, can affect your business and your operations. One of the things that companies had to figure out once Russia invaded Ukraine is how to pull out of the country in a responsible fashion. How, if they couldn't pull out completely, to isolate the operations in country from being able to impact operations globally, in case the Russian government decides to do nefarious things on your network or pressure your local employees to do something. And that's something that I think everyone should be paying attention to when it comes to China." Time stamps:(01:00) The relationship between cybersecurity and economic prosperity (02:42) How rapidly is the ransomware issue growing? (04:37) Hidden costs of sacrificing cybersecurity for competitive advantage (07:44) Is the insurance industry influencing how companies think about cybersecurity? (08:41) Is AI changing company behavior regarding cybersecurity?(12:55) How AI impacts the gap between defense and offense (16:51) How has cybersecurity become a tool in geopolitics? (19:57) Global ripple effects of infrastructure being hacked(21:59) How should CIOs think about security within these macro trends? (36:22) What CIOs should be discussing with the board and executive staff--------Links:Dmitri Alperovitch on LinkedInCIO Exchange on TwitterYadin Porter de León on Twitter[Subscribe to the Podcast] On Apple PodcastFor more podcasts, video and in-depth research go to https://www.vmware.com/cio
“Emerging-Emerging” Trends with Tim Crawford, CIO Strategic Advisor at AVOA
How should CIOs be thinking about implementing generative AI? What does it mean to be a sustainable business? What are offices for? In this episode, host Yadin Porter de León sits down with Tim Crawford, CIO Strategic Advisor at AVOA, to discuss these questions in depth. They dive into the conversations that Tim is having with CIOs about generative AI and the nuances surrounding the debates around work-from-home.---------Key Quotes:“We've been challenged for data scientists within our organization. Generative AI just takes that to the next level. And so the problem is, we don't even have the resources internally to be able to get our arms around it.”“And that's part of what is scaring IT executives today is that they got burned on cloud. And now we're talking about generative AI. And now, unfortunately, we're talking more about data and the risks just went up. So you have to be really careful about how you go down this. I realize the pressures there. I realize there's a lot of demand to try and adopt it and get ahead of your competition. But at the same time, if you don't think about the risks that go with it and have a healthy balance between benefit and risk, you're just playing with fire.”---------Time stamps:(02:40) What are tech leaders saying about AI?(06:22) The need for increased understanding so we can trust AI tools (07:01) Generative AI increases the demand for data scientists (11:58) How the EU is thinking about generative AI(14:47) Lessons we can learn from implementing cloud technologies (17:01) AI as augmentation instead of replacement (19:02) The need for a holistic conversation (20:16) Running a sustainable business, beyond just ESG(25:21) The overuse of the “Black Swan” concept (27:43) How to plan for risks to build a sustainable business(32:54) The need for an IT leader who is capable of CEO-level conversations (34:55) What is the office for? (40:42) The new complications of in-office work --------Links:Tim Crawford on LinkedInCIO Exchange on TwitterYadin Porter de León on TwitterRelevant Past Episodes: Data Democratization and the “Intelligence Era” with Trevor Schulze, CIO of Alteryx Generative AI: What CIOs Need to Know – with Paul Roetzer, CEO of Marketing AI Institute [Subscribe to the Podcast] On Apple PodcastFor more podcasts, video and in-depth research go to https://www.vmware.com/cio
The CIO exchange podcast features technology and business leaders from around the world, discussing what's working, what's not, and what's next. Through stories of failure, success, passion, and struggle, we explore the ways in which these tech executives have moved both their companies and their careers forward. Each episode is a conversation focusing on a unique topic intended to provide the insight and perspective needed to help others make progress. This podcast is produced by VMware, a Silicon Valley-based technology company. Visit vmware.com/cio for more details.