Conflict Skills

In this episode, Simon Goode explores practical strategies and mindset shifts for new graduates navigating workplace conflict, emphasizing the inevitability and complexity of such challenges. He breaks down five types of conflict—data, value, structure, relationship, and interest—and offers actionable advice on responding effectively while maintaining self-care and composure. Throughout, Simon normalizes the discomfort of conflict and highlights the importance of self-improvement as a core skill for professional growth
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Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he provides free resources and practical tools for handling conflict. With a passion for helping others navigate disagreements, Simon launched his podcast to guide listeners—especially new graduates—on managing workplace challenges. Recognizing that many people misunderstand the nature of workplace conflict, Simon offers expert insights to dispel common misconceptions and empower individuals to thrive in their careers. Through his engaging podcast, Simon continues to support and educate anyone seeking to develop their conflict resolution skills.

TIMESTAMPS:
00:00 "Preparing for Conflict Effectively"
05:35 Outdated Stress Response System
07:09 "Navigating Discomfort with Change"
10:27 "Mastering Workplace Conflict Resolution"
15:14 "Seeking Clarity Through Dialogue"
17:03 Defining Respect and Conflict Resolution
21:30 Improving Meeting Structure
25:38 Navigating Work Relationships Wisely
28:58 Overcoming Imposter Syndrome Calmly
33:06 Assertiveness, Compromise, and Clarity
35:27 "Managing Conflict and Assertiveness"

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Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
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Dealing with workplace conflict can drain your energy, challenge your confidence, and disrupt every aspect of your life. In this episode, I break down why our fight or flight response kicks in at work and offer a simple five-part self care protocol to help you regain control. By tuning into your thoughts, feelings, behaviors, perceptions, and physical state, you can develop smarter habits, build resilience, and show up as your best self—even in the toughest situations. Hit subscribe for more powerful strategies from the Conflict Skills Podcast.

TIMESTAMPS: 
00:00 Self-Regulation for Conflict Resolution
04:43 "The Four Fs of Stress"
06:43 "Workplace Conflict and Stress Responses"
10:48 Redefining Self and Mind
13:10 Psychology's Flaws in Mental Health
16:57 Partial Control of Actions
22:31 Thoughts vs Feelings: Overanalyzed Divide
23:31 "Experiencing Workplace Conflict"
27:47 "Impact of Stress on Perception"
30:40 Improving Well-being and Conflict Resolution
34:36 "Conflict Skills Podcast Farewell"

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, a show he created to offer free resources and practical tools for managing conflict. Drawing on his experience mediating workplace disputes—often between managers and team members or colleagues at odds—Simon is dedicated to helping people navigate challenging interactions. His podcast regularly explores topics such as self-care strategies during workplace conflict, and he is known for his calm, insightful approach to the defensive reactions that people often experience when facing criticism or accusations. Simon’s mission is to make conflict resolution knowledge accessible to all, empowering listeners to develop healthier ways to handle disputes both at work and beyond.
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

In this episode of the Conflict Skills Podcast, Simon Goode is joined by Helen Jarvis to explore a real-life conflict between long-term friends that erupted over accusations of racism sparked by a controversial book. 
They discuss the emotional complexity of values-based disputes, the challenge of balancing honesty with relationship preservation, and practical steps for navigating these tense situations, whether as a participant or an "accidental mediator." 
Throughout their conversation, they emphasize the importance of slowing down, seeking to understand different perspectives, and using thoughtful, non-defensive communication to help repair and rebuild relationships.
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Helen's details:
Helen Jarvis 
ripplelearning.com.au 
Ripple Learning facilitates customised, dynamic, safe, and highly effective learning experiences that support workplaces to build the skills needed to navigate conflict, manage stress and maximise performance. 
We are a social enterprise, creating a ripple effect by directing 100% of profits to youth mental health charities.
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My details:
Simon Goode 
simongoode.com 
[email protected]
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TIMESTAMPS: 
00:00 Conflict Skills & Resolution Insights
05:25 "Friendship Fallout Case Study"
08:27 "Bystander or Upstander?"
12:15 The Power of Choosing to Speak
15:25 "Choosing How to Engage"
19:41 Assumptions, Values, and Understanding
21:33 "Determining Goals and Relationships"
26:07 "Effective Conflict Resolution Approach"
28:27 "Listening to Understand Gemma"
30:48 Mediating While Maintaining Friendships
35:46 "Managing Stressful Conversations"
37:33 "Finding Voice and Impactful Language"
41:56 "Embracing Conflict with Self-Talk"
43:29 "Finding the Right Words"
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

In this episode of the Conflict Skills Podcast, host Simon Goode is joined by Helen Jarvis to discuss "accidental mediator" scenarios, where people find themselves stuck in the middle of others' conflicts. They explore three case studies—from a heated argument at a children's soccer match, to neighborhood disputes, to tensions among school canteen volunteers—offering practical strategies for deciding when and how to engage. Throughout the conversation, both emphasize the importance of curiosity, safety, agency, and reflective decision-making in managing these challenging situations.
To find out more about Helen and her PD workshops: https://ripplelearning.com.au

TIMESTAMPS: 
00:00 Insights on Conflict and Communication
05:16 "Facilitating Agency Through Mediation"
09:14 Driving Reactive Behavior Explained
12:06 "Empathy First for Effective Dialogue"
13:15 "Evaluating Motivations and Goals"
18:52 "Clashing Values in Parenting"
22:30 "Engage or Understand Before Acting"
23:32 "Curious Questions and Listening"
28:59 "Accidental Mediator Mindset"
32:41 School Canteen Conflict Discussion
33:40 Creating Safety Through Responsibility
37:38 "Measuring and Ensuring Safety"
40:14 Eating Disorders and Food Safety
45:04 Volunteer Management and Conflict Resolution
47:34 "Planting Seeds of Kindness"
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]

In this episode, Simon Goode explores a workplace conflict scenario where a team member's promotion disrupts previous dynamics among close colleagues. He discusses Tuckman's stages of team development—forming, storming, norming, and performing—and offers practical conflict resolution strategies focused on open communication, de-escalation, and collaborative problem-solving. The episode provides actionable advice for navigating evolving relationships and expectations after internal changes within small teams.

TIMESTAMPS: 
00:00 Team Dynamics and Role Changes
05:36 "Adapting to Management Style Changes"
08:44 Collaborative Communication for Conflict Resolution
14:27 Navigating Relationships and Leadership Goals
17:20 "Team Dynamics and Conflict Management"

Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: [email protected]