GA 602 | Clues from the Factory Parking Lot with George Pesansky
This week's guest is George Pesansky. Ron and George discussed taking gemba walks, what we can learn from factory parking lots, the Kano model, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:Â
George's quote (2:51)
His background (4:39)
His take on gemba walks (6:33)
Leadership and setting expectations (9:28)
The idea of failure (11:37)
Clues from the factory parking lot (14:03)
The Kano model (15:43)
How George uses A3s (21:09)
His final words of wisdom (27:18)
Podcast Resources
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George's Website
"Superperformance" on Amazon
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What Do You Think?
How else could the Kano model be used in continuous improvement?
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29:26
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29:26
GA 601 | The Power of NLP with Josh Davis and Greg Prosmushkin
This week's guests are Josh Davis and Greg Prosmushkin. Ron, Josh, and Greg discussed NLP, or Neuro-Linguistic Programming, why it matters, how it can help in difficult situations, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:Â
Their favorite quotes (3:07)
Their backgrounds (4:21)
What NLP is and why we should care (7:38)
What a well-formed outcome means (10:47)
Whether or not NLP is manipulative (15:38)
Examples of when NLP has helped others (17:59)
The techniques of NLP (20:27)
How NLP can help in difficult situations (24:17)
What NLP helps (29:29)
Podcast Resources
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The Difference That Makes the Difference
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What Do You Think?
Have you heard of NLP before?
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36:18
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36:18
GA 600 | Reflecting on Six Hundred Episodes with Ron Pereira
This week we're celebrating our 600th episode. Our Director of Studios Greg Nickell asked Ron about the company's growth over the years, the challenges we've faced, what we hope the next generation will take away from our videos, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:Â
Ron's favorite quote (1:07)
His background (1:32)
How Gemba Academy began (3:24)
The role of timing in Gemba Academy's success (7:30)
Some of our early challenges (10:20)
What our library looks like now (12:45)
Our focus on helping people solve problems (14:36)
An anecdocte about a particularly powerful transformation (16:30)
Whether or not Ron practices continuous improvement at home (18:39)
The famous dishwasher video (20:11)
What Ron hopes the next generation will take from Gemba Academy (21:30)
What Ron would tell his younger self (22:47)
About the power of showing up (23:43)
Ron's words of wisdom (24:55)
Podcast Resources
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What Do You Think?
Do you have a favorite episode or moment from the first 600 episodes of the podcast?
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26:26
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26:26
GA 599 | Coaching Different Personalities with Melissa Sherman
This week's guest is Melissa Sherman. Ron and Melissa discussed misconceptions about continuous improvement, navigating different personalities, the role coaching plays in change management, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:Â
The quote that inspires Melissa (2:25)
Her background (3:13)
A misconception about continuous improvement (5:35)
Lean being done "to" people (7:27)
The role of communication (8:32)
An anecdote about change management (11:58)
How Melissa coaches different personalities (15:40)
Dealing with "CAVE" people (17:01)
The role of coaching in continuous improvement and change management (24:53)
Melissa's take on AI (27:52)
Her final words of wisdom (29:17)
Podcast Resources
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Melissa on LinkedIn
Made to Stick by Chip and Dan Heath
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What Do You Think?
How do you deal with different personalities?
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31:15
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31:15
GA 598 | Making Lean Work with Darren Walsh
This week's guest is Darren Walsh. Ron and Darren discussed some of the pitfalls he's seen in continuous improvement, the corresponding countermeasures, his book, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:Â
The quote Darren likes (1:59)
His background (2:48)
Why he wrote his book (4:34)
Some of the pitfalls he's seen and some countermeasures (6:01)
Where to start (10:18)
How Darren applies these principles (16:13)
What "good" looks like to Darren (19:09)
What to be mindful of (23:41)
Podcast Resources
Right Click to Download this Podcast as an MP3
Making Lean Work
Darren on LinkedIn
Darren's Website
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What Do You Think?
What does success in lean look like to you?
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