Ever wondered how people seem to casually fly business class to Europe while the rest of us are still recovering financially from booking economy seats to Bali?
Welcome to the slightly obsessive, highly strategic, and surprisingly entertaining world of frequent flyer points.
As we head into holiday season and everyone starts dreaming about escaping the Australian winter for sunshine, cocktails, long lunches, and a European summer, there is one problem… travel has become expensive. Really expensive. Flights, accommodation, airport food, baggage fees, travel insurance: it all adds up quickly. And this year, with global tensions, fuel prices, airline disruptions, and endless schedule changes, travel feels more unpredictable than ever.
So in this two-part series, Naomi and Helene are diving headfirst into the world of Australia’s frequent flyer programs, travel hacks, reward seats, points strategies, and business class dreams. In Part 1, they unpack how the major frequent flyer programs actually work, who the different “points personalities” are, and Naomi makes a shocking confession… she and her husband have essentially built their lives around the Qantas Frequent Flyer program.
From refreshing reward seats at exactly midday like Taylor Swift concert tickets, to planning multi-country “milk run” routes across the globe just to secure a lie-flat bed and champagne at 35,000 feet, this episode proves that frequent flyer points are not just luck… they are strategy.
Meanwhile, Helene reveals she absolutely hates flying and would genuinely rather walk 500 miles than board a plane — making this week’s pop culture theme from The Proclaimers painfully appropriate.
This episode is funny, nostalgic, practical, slightly chaotic, and full of insights for anyone who has ever looked at a business class cabin and wondered, “How are these people affording this?”
In this episode:
Breaking down the two frequent flyer programs in Australia: Qantas Frequent Flyer and Velocity Frequent Flyer
The hidden psychology and personalities of “points people”
Naomi’s confession as a full-blown frequent flyer obsessive
The reality of chasing business class flights to Europe
Why frequent flyer points are less about luxury… and more about understanding the system
Part 2 of this series dives into the practical side of points hacking, including the best ways to accumulate points in Australia, how to maximise credit card bonuses, and the strategies frequent flyer pros use to actually secure reward flights and business class upgrades.
Because travel might be expensive… but paying full price is apparently optional.