Hospitality Mavericks Podcast Show

• #297 Natalie Dunning CEO & Founder at Kitch - Building Community and Superfans in Hospitality

  In this episode of the Hospitality Mavericks podcast, host Michael welcomes guest Natalie Dunning, who shares her journey of growing up in a hospitality family and building her agency, Kitch Social. They discuss the importance of creating super fans, engaging with communities, and the crucial role of maintaining a human connection in the hospitality industry. Natalie emphasizes the significance of clear purpose, strategy, and team alignment in fostering customer loyalty and a supportive work culture. The conversation also explores practical advice on leveraging technology, empowering teams, and maintaining work-life balance.Connect with Natalie:https://www.linkedin.com/in/nataliedunning/https://kitchsocial.com/Book Recommendation:https://uk.bookshop.org/a/8596/9781780725901Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

  --------  

  57:34
• #296 Josh Kopel - Founder Restaurant Scaling System - From Burnout to Business Breakthrough

  In this episode, Michael reconnects with guest Josh Kopel, a former restaurateur turned industry consultant, five years after their initial conversation. They discuss the significant transformations Josh has experienced since 2020, including selling his restaurant group due to burnout and launching the 'Full Comp' podcast. Josh shares insights into his journey of learning the skill of translating knowledge into value and creating the 'Restaurant Scaling System.' The discussion dives deep into the common pitfalls in the restaurant industry, including the misconception between more work and more money, the importance of focusing on profitability, and leveraging high-value tasks. They also explore the role of AI in amplifying business efficiency and the critical shift from being service-oriented to strategically aligning business models with market demands. Josh emphasizes the importance of having clear financial goals, delegating effectively, and adopting high-leverage activities. He concludes with valuable lessons learned from industry experts and personal experiences, offering a comprehensive guide for restaurant owners to achieve financial freedom, time freedom, and freedom from overwhelm.Connect with Josh:https://joshkopel.com/https://www.linkedin.com/in/joshuakopel1/https://pages.joshkopel.com/challengehttps://restaurants.yelp.com/restaurant-resources/full-comp-podcast/Podcast Eps with Warren Rustand https://open.spotify.com/episode/3782vwv3jzfTytmjQ2mTUU?si=6cBO4a3pRYmnDc0aNZAl3gBook recommendation:"Come up for air" https://uk.bookshop.org/a/8596/9781400243846Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

  --------  

  1:20:56
• #295 Nick Miller Founder and CEO at Seed - The Future of Work and Performance Marketing

  In this episode, we dive deep into the future of work and performance marketing with Nick Miller, founder of Seed, a Brighton-based marketing agency. We explore the intersection between innovative work cultures and effective marketing strategies, discussing how Nick's journey and values have shaped Seed over the last decade. Discover insights into the Corporate Rebels' approach, the importance of authenticity in business, and Seed's vision for a sustainable and people-centered workplace. Nick also shares his experiences and strategies for aligning with client goals, driving growth, and navigating the evolving landscape of digital marketing. Join us for an enlightening conversation on how businesses can thrive by fostering a progressive and engaged workforce.Connect with Nick:https://www.linkedin.com/in/nickstuartmiller/https://helloseed.co.uk/Book - Corporate Rebels:https://www.worldofbooks.com/en-gb/products/corporate-rebels-book-joost-minnaar-9789083004808This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

  --------  

  59:14
• #294 Alex M H Smith - No Bullsh*t Strategy - BA - Unpacking No-Nonsense Strategies

  In this insightful conversation, Alex, author of 'No Bullsh*t Strategy,' dives into his unique approach to developing and implementing business strategies. He shares his journey from working in a marketing agency to advising CEOs on creating impactful strategies that go beyond setting goals. Alex discusses the pitfalls of traditional strategy concepts, emphasizing the importance of genuine innovation and strategic sacrifices that align with the unique qualities of a business. The episode highlights the power of consistent communication and practical tools, offering listeners actionable steps to rethink their strategic approach and improve their business performance.Connect with Alex:https://www.linkedin.com/in/alex-m-h-smith/https://basicarts.org/newsletter/ (Sign Up)Alex's book "No Bull-Sh"t Strategy: https://uk.bookshop.org/a/8596/9781803136516Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

  --------  

  1:11:18
• #293 Celia Gaze CEO at The Wellbeing Farm - A Journey to Sustainable Success

  In this episode, join Michael as he delves into an inspiring conversation with Celia Gaze, the founder of The Wellbeing Farm. Discover how Celia transformed a rundown farm into a thriving, sustainable venue while navigating personal and professional challenges. Learn about her journey from burnout in the NHS to becoming a hospitality entrepreneur, her commitment to sustainability, and the impact of becoming a B Corp certified business. Celia shares invaluable insights on leadership, trust, and running a business as a force for good. Don't miss this chance to hear about her unique and impactful path!Connect with Celia:https://www.linkedin.com/in/celiagaze/https://thewellbeingfarm.co.uk/https://celiagaze.com/Books:Celia's Book - ‘Why Put a Bow Tie on a Llama?: https://www.amazon.co.uk/Why-Put-Bow-Tie-Llama/dp/1788601246Traction by Gino Wickman:https://uk.bookshop.org/a/8596/9781936661831A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at [email protected] with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

  --------  

  55:45

More Business podcasts

Trending Business podcasts

About Hospitality Mavericks Podcast Show