Masters of Home Service

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One bad driver can expose your company to thousands in business liability. Learn how to protect your fleet, prevent costly driver mistakes, reduce liability, and potentially save 10–15% on commercial auto insurance.
In this episode of Masters of Home Service, host Adam Sylvester sits down with Sadi Ingallina, Beau Batcheller, and Kyle MacDonald to share real stories of vehicle damage, insurance claims, and fleet management mistakes. They break down how GPS tracking, dash cams, driver agreements, and simple safety policies can help home service business owners protect their vehicles, employees, and bottom line.
Show Notes:
[01:07] How vehicle accidents and equipment damage hurt profit
[02:49] How dash cams protect contractors from accident liability
[05:41] How to track fleet maintenance, repairs, and vehicle records
[08:25] Why 1 in 3 work vehicle trips involves a safety event
[09:39] Should you hire employees with bad driving records?
[11:28] How to check driving records before hiring technicians
[12:02] How GPS tracking helps monitor new employee driving
[15:12] How to reward employees for safe driving habits
[16:45] When should unsafe drivers lose driving privileges?
[18:05] Why every business needs an employee driver agreement
[20:18] Can GPS tracking lower commercial auto insurance by 10–15%?
[23:22] Lightning round: Accident response, dash cams, and driver tracking
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More customers don’t always mean more profit. Learn why raising your prices could be a smarter way to grow, how to spot underpriced customers, and how to increase rates without losing your best clients.
In this episode of Masters of Home Service, host Adam Sylvester sits down with Gabe Chrismon (Oply) to talk about why only chasing more work can hurt your bottom line and how to know when it’s time to charge more.
Show Notes:
[00:56] Double your prices or double your customer volume?
[03:14] How route density affects home service profitability
[06:03] Why raising prices can beat chasing more leads
[08:32] How to raise prices without losing every customer
[10:29] Should loyal customers pay less for the job?
[11:38] What costs should you consider when setting prices?
[13:13] How often should home service businesses raise prices?
[15:54] How to find underpriced customers in your business
[18:17] Why home service businesses wait too long to raise prices
[19:29] How to deliver more value after raising your prices
[21:07] Can you raise prices without making a big announcement?
[23:22] When do you not raise a customer's price?
[24:42] Lightning round: Price increases, volume, and close rates
New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ
Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.

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Tired of paying more for leads? Learn how community events, local partnerships, and creative giveaways can help you generate referrals, attract new customers, and stay top of mind without relying on paid ads. 
In this episode of Masters of Home Service, host Adam Sylvester sits down with Kasy Allen (Wheatley Creek Services) to break down how she turns genuine community involvement into new business opportunities, including how a $5 cinnamon roll led to a $100K remodel job.
Download our free community marketing playbook to put their tips into action: https://bit.ly/4s2cr03
Show Notes:
[00:50] How community marketing builds local brand awareness 
[01:22] Turn local sponsorships into real engagement 
[03:40] Does community involvement generate home service leads? 
[04:34] Why local referrals and reviews build customer trust 
[05:33] How to get contractor referrals through local networking 
[06:17] Attract leads at community events and farmers markets 
[06:49] How a $5 cinnamon roll led to a $100K remodel 
[09:30] What promotional products actually keep your brand visible? 
[10:27] Using bingo and local events to stay top of mind 
[12:03] How local speaking opportunities can build authority 
[13:25] How community service can earn local press coverage 
[14:11] Can any home service business use community marketing? 
[15:10] How to market locally without burning yourself out 
[17:11] Lightning round: Community marketing tips
New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ
Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.

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What does it take to build a seven-figure landscaping business at 24? Beau Batcheller shares his journey: charging $20 per lawn at 15 years old, building a team of eight crews, and running a 12-acre nursery. 
In this episode of Masters of Home Service, host Adam Sylvester sits down with Beau Batcheller (Five Stones Landscape) to break down how he built and scaled his landscaping business, including what happened when revenue jumped from $1 million to $7 million in under 12 months.
Show Notes:
[00:13] How to start a landscaping business with just $60 [03:25] Why taking action matters when starting a service business [04:24] How Beau grew to 55 employees and eight landscaping crews [06:58] How to hire as your home service business grows [08:11] Scaling from $1M to $7M in under 12 months [08:46] Does hiring more employees solve growth problems? [10:14] How do you lead employees who are older than you? [11:19] What it takes to run a landscaping company at age 24 [12:11] How do you generate landscaping leads as you grow? [14:28] Why one bad hire can hurt your entire team [15:40] How to scale a service business without adding chaos [16:47] Lightning round: Mindset advice for young business owners
New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ
Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.

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Your best technician might be the wrong person to promote to management. Learn how to spot management potential, test employees before promoting them, and train new leaders without rushing the transition.
In this episode of Masters of Home Service, host Adam Sylvester sits down with Sadi Ingallina (Grow Your Tree Co.) and Rich Camacho (BlueRecruit) to break down how home service business owners can develop technicians into managers while keeping the right people in the roles where they’ll perform best.
Download our free team readiness checklist to put their tips into action: https://bit.ly/4h3bwqW
Show Notes:
[00:42] Why promoting your best technician can backfire 
[01:54] How to successfully promote a technician into management 
[02:45] Does your best technician actually want to manage? 
[03:22] How one-on-ones reveal management potential 
[07:05] How to test leadership skills before a promotion 
[10:04] What makes a technician a good manager? 
[12:03] Training technicians for the move from field to office 
[14:04] What if a management promotion isn’t working? 
[16:53] Why investing in your employees pays off 
[17:56] Signs an employee has leadership potential 
[20:42] How to teach new managers to lead others 
[22:55] Lightning round: Management skills and red flags
New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ
Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts.