Masters of Home Service

What does it take to build a seven-figure landscaping business at 24? Beau Batcheller shares his journey: charging $20 per lawn at 15 years old, building a team of eight crews, and running a 12-acre nursery. 

In this episode of Masters of Home Service, host Adam Sylvester sits down with Beau Batcheller (Five Stones Landscape) to break down how he built and scaled his landscaping business, including what happened when revenue jumped from $1 million to $7 million in under 12 months.

Show Notes:

[00:13] How to start a landscaping business with just $60
[03:25] Why taking action matters when starting a service business
[04:24] How Beau grew to 55 employees and eight landscaping crews
[06:58] How to hire as your home service business grows
[08:11] Scaling from $1M to $7M in under 12 months
[08:46] Does hiring more employees solve growth problems?
[10:14] How do you lead employees who are older than you?
[11:19] What it takes to run a landscaping company at age 24
[12:11] How do you generate landscaping leads as you grow?
[14:28] Why one bad hire can hurt your entire team
[15:40] How to scale a service business without adding chaos
[16:47] Lightning round: Mindset advice for young business owners

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Your best technician might be the wrong person to promote to management. Learn how to spot management potential, test employees before promoting them, and train new leaders without rushing the transition.

In this episode of Masters of Home Service, host Adam Sylvester sits down with Sadi Ingallina (Grow Your Tree Co.) and Rich Camacho (BlueRecruit) to break down how home service business owners can develop technicians into managers while keeping the right people in the roles where they’ll perform best.

Download our free team readiness checklist to put their tips into action: https://bit.ly/4h3bwqW

Show Notes:

[00:42] Why promoting your best technician can backfire
[01:54] How to successfully promote a technician into management
[02:45] Does your best technician actually want to manage?
[03:22] How one-on-ones reveal management potential
[07:05] How to test leadership skills before a promotion
[10:04] What makes a technician a good manager?
[12:03] Training technicians for the move from field to office
[14:04] What if a management promotion isn’t working?
[16:53] Why investing in your employees pays off
[17:56] Signs an employee has leadership potential
[20:42] How to teach new managers to lead others
[22:55] Lightning round: Management skills and red flags

New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ

Do you actually know how much money your business made today? Learn which business metrics to track, how to catch profit and sales problems early, and how an end-of-day report can help you make faster decisions instead of waiting for your monthly P&L.

In this episode of Masters of Home Service, host Adam Sylvester sits down with Kasy Allen (Wheatley Creek Services) to explain how she brings revenue, profit margins, labor costs, sales data, and other key numbers into one place to get a clearer picture of how her business is performing.

Download our free home service reporting playbook to put their tips into action: https://bit.ly/3VdANHA

Show Notes:

[00:52] Why a monthly P&L isn’t enough to run your business
[02:29] Which home service business metrics should you track?
[04:00] Gross profit vs. net profit margin explained
[04:50] What’s a healthy gross profit margin for service businesses?
[06:26] How daily tracking helps you catch sales problems early
[07:06] Using your schedule for capacity planning and hiring
[08:30] How to build an automated end-of-day business report
[10:03] What should an end-of-day report actually track?
[10:57] How to set daily, monthly, and quarterly business goals
[12:29] How to account for seasonality in business reporting
[13:44] How to test automated business reports for accuracy
[14:30] Using employee reports to track KPIs and bonuses
[15:38] How AI can help turn business data into decisions
[17:06] Lightning round: The business metrics that matter most

New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ

You can have the best-looking trucks in town, but your brand falls apart when the service doesn’t match. Learn how to build a home service brand that stands out, keep your team delivering on it as you grow, and turn small details into a customer experience people remember.

In this episode of Masters of Home Service, host Adam Sylvester sits down with Brandon Downer (Pink’s Windows) to explain how thoughtful branding, consistent employee training, local customer communication, and a well-planned customer journey helped Pink’s build a recognizable business brand.

Show Notes:

[00:48] How to build a memorable home service brand
[02:32] What makes customers remember and trust your brand?
[03:20] How Pink’s created a brand that stands out
[05:24] How to keep your brand consistent as you grow
[07:22] Does your home service business logo really matter?
[11:31] How Pink’s trains technicians to protect its brand
[13:38] Keep employee training consistent as you scale
[14:59] How final walkthroughs improve service quality
[16:49] Mapping your home service customer journey
[20:54] Why Pink’s keeps customer phone calls local
[22:50] Why owners should stay active in their local community
[23:35] Lightning round: Where should you start a rebrand?

New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ

A new service can unlock more revenue, but expanding too fast can cost you. Learn how to add complementary services, track profitability, and cross-sell without putting your business at risk.

In this episode of Masters of Home Service, host Adam Sylvester sits down with Kasy Allen (Wheatley Creek Services) and Haley and Austin Rogers (Avai Property Solutions) to explain how to test demand before investing, decide when to hire separate teams, and use cross-selling to grow new service lines.

Download our free cross-selling and upselling scripts to put their tips into action: https://bit.ly/4gSFuOt

Show Notes:

[00:51] Choosing new services your customers already need
[02:17] Should you hire a separate team for a new service?
[04:21] How to schedule and manage multiple service lines
[07:00] How can you test demand for a new service?
[08:20] How to track profitability for each service
[10:00] What are the risks of taking on bigger jobs?
[11:29] How to market and cross-sell your new services
[12:52] Lightning round: Lessons for adding new services

New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ