Masters of Home Service

Worried about losing your top-performing employees? In this episode of Masters of Home Service, host Adam Sylvester chats with Cory Byron of Vancity Electric about building a bonus program that motivates employees to stay and perform better. Cory shares the simple bonus system that improved his team's productivity, cut down costly mistakes, and boosted employee retention without breaking the bank.

Show Notes:

[01:09] How Cory’s quarterly bonus system works
[02:50] Common mistakes a good bonus plan can eliminate
[04:07] Capturing unapproved changes and material costs
[06:00] Practical ways to track employee performance
[07:26] What is a goal-setting review (GSR) meeting?
[09:19] Coaching vs. managing your employees
[10:45] How do you set realistic gross margin targets?
[12:54] Should apprentices be part of your bonus plan?
[13:04] Dealing with seasonality in bonus targets
[14:08] How to budget bonuses so they protect your profit
[14:49] How to introduce GSR meetings to your team?
[17:07] What are the benefits of regular GSR meetings? 
[18:10] How to keep your bonus program consistent long-term
[20:21] How Cory structures his yearly team bonus

New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Government contracts can pay 2.5x more than residential jobs, yet many service businesses overlook them entirely. In this episode of Masters of Home Service, host Adam Sylvester sits down with Anatoly Nazarov, owner of N&P Cleaners, to unpack how small businesses can break into government contracting and start winning profitable bids. From finding bids on resources like SAM.gov to understanding requests for proposals (RFPs), Anatoly shares what contractors need to know before getting started.

Show Notes:

[00:26] Where can small businesses find government contracts?
[01:07] RFQs and mandatory bid meetings 
[01:50] Inside a 100-page government RFP packet
[03:38] How does government contract bidding work?
[04:32] How long does it take to win a government contract?
[05:07] Government contracts vs commercial jobs
[06:27] How long do government contracts last?
[07:47] The cash flow delay behind government contracts
[08:40] How Anatoly and his wife built a woman-owned cleaning business
[10:08] Can government contracts become passive income?
[11:59] Common mistakes new government contractors make
[12:43] How government contractors cover payroll 

New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

45 minutes, once a week. That’s all you need to win on social media. In this episode of Masters of Home Service, host Adam Sylvester sits down with Hunter Patrick, founder of Dumpire Junk Removal, and Phil Risher, owner of Phlash Consulting, to show how home service businesses can use social media to attract real, paying customers.

Download our free weekly social media plan for this episode: https://bit.ly/4nKziLe

Show Notes:

[00:27] Why home service pros struggle with social media
[01:17] Do follower counts actually matter on social media?
[03:12] How do social media algorithms work?
[05:19] Are reels and short-form videos winning local leads?
[06:20] How to post on social media effectively
[07:46] How Hunter creates weekly content in under an hour
[09:35] Business page vs personal brand: what works better?
[12:12] Why views don't matter, customers do
[13:15] Content ideas that market you as the local expert
[13:55] How social media content trains AI and improves SEO
[16:02] A simple social media system for busy contractors
[18:26] The hook strategy that keeps people watching your videos
[21:01] How do you target local customers on social media?
[22:50] How to use organic content to create better ads
[24:33] DIY social media tools every business needs
[25:37] 3 easy videos home service pros can record today

New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

What does it actually take to scale a business? In this episode of Masters of Home Service, Adam Sylvester sits down with entrepreneur and Shark Tank investor Daymond John to talk about entrepreneurship, scaling a business, leadership, money, systems, investing, and what separates successful business owners from everyone else.

This episode is packed with practical business advice for entrepreneurs and home service business owners.

From building FUBU into a global brand to investing in some of Shark Tank’s biggest success stories, Daymond shares real lessons on business growth, communication, mindset, leadership, hiring, financial literacy, and scaling sustainably.

You’ll also hear practical advice for home service business owners on operations, delegation, customer value, business systems, and long-term growth.

Show Notes:

[00:00] Intro
[00:52] What Daymond John wants to be known for
[01:27] Why some people succeed in business
[03:05] Financial literacy and entrepreneurship
[04:52] Good debt vs bad debt
[07:22] What investors want to see
[08:24] Risk and entrepreneurship
[13:03] Why Bombas became successful
[16:02] Solving problems in business
[17:46] What makes a good communicator
[23:07] Health, burnout, and entrepreneurship
[26:13] What business owners need to know
[29:23] Working on vs in the business
[31:06] Every solved problem creates another problem
[33:15] The biggest mistakes entrepreneurs make
[39:04] Why data matters in business
[41:14] Why execution matters more than ideas
[44:20] Letting go as a business owner
[46:29] Final advice for entrepreneurs

New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Think you need a college degree to build a successful business? At just 24 years old, Hunter Patrick is living proof you don't. In this episode of Masters of Home Service, host Adam Sylvester dives deep with Hunter, founder of Dumpire Junk Removal, who turned multiple business failures into a thriving $1M junk removal business, all without finishing high school.

Show Notes:

[01:16] The tough decision that led Hunter to entrepreneurship
[02:13] How do you learn business without a formal education?
[03:42] Overcoming self-doubt and criticism
[05:08] The value of mentorships and why it matters
[08:32] Why you shouldn't listen to everyone’s advice
[11:38] The advantage of being young in entrepreneurship
[13:58] Staying humble despite achieving success
[17:40] Hunter’s advice for young entrepreneurs
[19:02] How do you find the right mentors and coaches?
[22:30] Using YouTube University and free resources

New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR