Masters of Home Service

Growing a seven-figure home service business shouldn't cost you your sanity. In this episode of Masters of Home Service, host Adam Sylvester talks with Savannah Revis, founder of Earth Love Cleaning, about what it truly takes to scale your business past the $1 million mark. Savannah shares how discipline, systems, SOPs, and a focus on consistency helped her grow without sacrificing service quality. 

Show Notes:

[00:57] Savannah’s early start in cleaning
[01:28] How she built a million-dollar cleaning business 
[02:13] How bodybuilding discipline transformed her cleaning business
[03:17] What skills are needed to scale from $100K to $1M?
[04:47] Why SOPs, systems, and checklists matter for growth
[09:58] Streamlining client onboarding to reduce chaos
[10:59] How to create clear SOPs for your team at every job
[13:51] What roles should you hire for a million-dollar business?
[15:13] How checklists improve customer satisfaction and retention

New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Does quoting big-ticket jobs leave you feeling nervous? In this episode of Masters of Home Service, host Adam Sylvester sits down with Anatoly Nasarov, owner of N&P Cleaners, and Kevin Cook, founder of The Dirty Work Sales System, to uncover the secrets to closing $20K jobs without feeling pushy or uncomfortable. Discover the mindset shifts, practical sales techniques, and instant confidence boosters that will help you win larger jobs and grow your business sustainably.

Show Notes:

[00:59] Common mistakes when quoting big jobs
[02:23] The importance of speed to close jobs quickly
[03:20] How do you pre-qualify customers effectively?
[04:36] Addressing price objections with direct questions
[06:26] Should you present estimates to both spouses?
[08:55] Selling outcomes versus technical details
[10:14] Why detailed estimates help with negotiations
[11:51] Knowing your pricing builds confidence
[14:07] How confidently saying "no" can win sales
[15:36] Prevent objections by pre-addressing concerns
[17:25] Navigating "I need to think about it" objections
[18:56] Balancing assertiveness without being pushy
[20:13] The power of silence after presenting your offer

New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Worried about losing your top-performing employees? In this episode of Masters of Home Service, host Adam Sylvester chats with Cory Byron of Vancity Electric about building a bonus program that motivates employees to stay and perform better. Cory shares the simple bonus system that improved his team's productivity, cut down costly mistakes, and boosted employee retention without breaking the bank.

Show Notes:

[01:09] How Cory’s quarterly bonus system works
[02:50] Common mistakes a good bonus plan can eliminate
[04:07] Capturing unapproved changes and material costs
[06:00] Practical ways to track employee performance
[07:26] What is a goal-setting review (GSR) meeting?
[09:19] Coaching vs. managing your employees
[10:45] How do you set realistic gross margin targets?
[12:54] Should apprentices be part of your bonus plan?
[13:04] Dealing with seasonality in bonus targets
[14:08] How to budget bonuses so they protect your profit
[14:49] How to introduce GSR meetings to your team?
[17:07] What are the benefits of regular GSR meetings? 
[18:10] How to keep your bonus program consistent long-term
[20:21] How Cory structures his yearly team bonus

New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Government contracts can pay 2.5x more than residential jobs, yet many service businesses overlook them entirely. In this episode of Masters of Home Service, host Adam Sylvester sits down with Anatoly Nazarov, owner of N&P Cleaners, to unpack how small businesses can break into government contracting and start winning profitable bids. From finding bids on resources like SAM.gov to understanding requests for proposals (RFPs), Anatoly shares what contractors need to know before getting started.

Show Notes:

[00:26] Where can small businesses find government contracts?
[01:07] RFQs and mandatory bid meetings 
[01:50] Inside a 100-page government RFP packet
[03:38] How does government contract bidding work?
[04:32] How long does it take to win a government contract?
[05:07] Government contracts vs commercial jobs
[06:27] How long do government contracts last?
[07:47] The cash flow delay behind government contracts
[08:40] How Anatoly and his wife built a woman-owned cleaning business
[10:08] Can government contracts become passive income?
[11:59] Common mistakes new government contractors make
[12:43] How government contractors cover payroll 

New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

45 minutes, once a week. That’s all you need to win on social media. In this episode of Masters of Home Service, host Adam Sylvester sits down with Hunter Patrick, founder of Dumpire Junk Removal, and Phil Risher, owner of Phlash Consulting, to show how home service businesses can use social media to attract real, paying customers.

Download our free weekly social media plan for this episode: https://bit.ly/4nKziLe

Show Notes:

[00:27] Why home service pros struggle with social media
[01:17] Do follower counts actually matter on social media?
[03:12] How do social media algorithms work?
[05:19] Are reels and short-form videos winning local leads?
[06:20] How to post on social media effectively
[07:46] How Hunter creates weekly content in under an hour
[09:35] Business page vs personal brand: what works better?
[12:12] Why views don't matter, customers do
[13:15] Content ideas that market you as the local expert
[13:55] How social media content trains AI and improves SEO
[16:02] A simple social media system for busy contractors
[18:26] The hook strategy that keeps people watching your videos
[21:01] How do you target local customers on social media?
[22:50] How to use organic content to create better ads
[24:33] DIY social media tools every business needs
[25:37] 3 easy videos home service pros can record today

New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR