519. Airbnb’s New Cancellation Rules: What Hosts Need to Do Now
Airbnb’s new 24-hour free cancellation policy is officially live—and if you’re not prepared, this change could mean a bumpy ride ahead. In this week’s episode, Sarah and Annette break down exactly what’s new, what’s going away, and how these updates impact hosts of every size.From understanding the shift toward guest-friendly policies, to forecasting cancellations as a standard cost of doing business, to tightening up your communication strategies—this conversation gives you the mindset, tactics, and next steps you’ll need to stay profitable and confident.Whether you’re managing a luxury cabin, an urban apartment, or an entire portfolio, this episode will help you adapt quickly and strategically to Airbnb’s platform-wide changes.What we cover in this episode:What Airbnb’s new 24-hour free cancellation policy includesWhy strict cancellation policies are being phased out for new listingsWhat existing hosts can expect moving forwardHow to forecast cancellations as a normal cost of businessThe importance of proactive guest communicationHow to reduce cancellations through relationship-buildingWhat these changes mean for larger or luxury propertiesSteps to stay prepared, not reactive, as the platform evolvesKey takeaway:You can’t control Airbnb’s policy decisions, but you can control how prepared you are. Anticipating cancellations, knowing your numbers, and communicating intentionally are now essential pillars of running a resilient STR business.Resources: Airbnb Help Center: Updated Cancellation PoliciesMentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you! Avalara | Book a demo to save $100
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518. Hosting Hotline: When to Outsource Your Cleaner (and How to Trust It’s Done Right)
How long should you clean your own property before handing it off to a professional cleaner? In this Hosting Hotline episode, Sarah and Annette tackle one of the biggest questions for new hosts: when to outsource cleaning—and how to make sure your standards don’t slip once you do.From systemizing your process to defining what a “done” bed actually looks like, the duo walks through the mindset shift every host needs to make: your guests should never be the ones to discover a bad clean. Learn how to document your cleaning routine, train your team with clarity, and implement “trust but verify” systems that keep your short-term rental running like a pro.They also peek into the future of cleaning (yes, robot cleaners are coming!) and share tips for maintaining quality control, even from afar.Resources mentioned: Neo Cleaning Robot (coming 2026)Mentioned in this episode:Lodgify | Use code TFV20
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517. The 2025 Tax Rulebook for STR Hosts: What You Need to Know with CPA Amanda Han
This week, Sarah and Annette sit down with CPA and tax strategist Amanda Han to break down the major tax updates hosts need to know heading into 2025.From the newly passed “One Big Beautiful Bill” to evolving depreciation rules, Amanda explains what’s changed, what’s stayed the same, and how short-term rental owners can use these updates to maximize savings and make smarter financial decisions.She also shares why bookkeeping is the “bad B word” no host can ignore, the truth about the short-term rental loophole (and why it’s not actually shady), and how to identify a CPA who truly understands the STR world.If you’ve ever felt intimidated by tax talk, this conversation will help you feel empowered, informed, and ready to approach 2026 with confidence.In this episode, you’ll learn:What the One Big Beautiful Bill means for STR investorsHow to qualify for the short-term rental “loophole” (and why that term can be misleading)Updates to bonus depreciation and cost segregationWhat “material participation” actually looks like in practiceHow to structure your bookkeeping and track expenses property-by-propertyTips for hiring your kids, using sub-accounts, and working with the right CPAThe growing role of AI in accounting and what not to trust it withResources mentioned:Amanda Han, Keystone CPARelay Financial: Business banking we use at Thanks for VisitingMentioned in this episode: Avalara | Book a demo to save $100Minoan | Visit MinoanExperience.com and tell them TFV sent you!
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516. Hosting Hotline: Airbnb Promotions: Visibility Tool or Discount Trap?
When should you actually use Airbnb promotions—and are they really just discounts in disguise?In this Hosting Hotline episode, Sarah and Annette clear up the confusion around Airbnb’s promotion tools and explain how to use them strategically to boost visibility, not slash profits.They cover:How Airbnb really calculates your “discount” (hint: it’s not off your nightly rate)Why promotions should be treated as a visibility lever, not a crutchWhen to activate a promo to surface higher in searchThe key data you must track—booking window, market demand, and median ratesWhy a 5–10% promotion can sometimes outperform a massive markdownIf you’ve ever wondered whether Airbnb promotions actually work, this episode will teach you how to use them to your advantage without undercutting your value.Resources mentioned:Airbnb Help ArticleLodgify — Create your direct booking website and connect your Airbnb listings (use code TFE20 for 20% off annual or biannual plans)Mentioned in this episode:Lodgify | Use code TFV20
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515. How to Copy Our Guest Marketing Emails (and Actually Hit Send)
If you’ve been collecting guest emails for years but never actually sent one—this episode is for you.Sarah and Annette are walking you through five repeatable guest email ideas to help you stay connected with past guests, strengthen loyalty, and drive more direct bookings—all without sounding pushy or salesy.From newsletters to new-amenity announcements, you’ll learn how to keep your property top of mind and build a marketing system that runs year-round.You’ll Learn:Why your email list is one of your most valuable business assetsHow to reintroduce yourself and your property with every emailThe five guest email types you can send over and over againHow to use these ideas across social media and your website for extra mileageWhy consistent communication builds trust (and more repeat stays)Resources mentioned:Lodgify: Build a direct booking website with no tech stress — use code TFE20 for 20% off annual or biannual plansMentioned in this episode: Avalara | Book a demo to save $100Minoan | Visit MinoanExperience.com and tell them TFV sent you!
Get actionable advice and the essential fundamentals of running a profitable 5-star Airbnb side-hustle or full on business. Annette’s extensive background in business operations and Sarah’s experience in high-end hospitality management and interior design make them a powerhouse duo that will deliver high impact content. With almost a decade of combined hosting experience they will not only share their own stories welcoming thousands of guests from around the world but also those of other Superhosts to deliver you a wide array of stories, insights, and profitable and creative ideas to make your listing rise to the top. Whether you’re experienced, new, or nervous to start your own Airbnb this podcast promises to be informative, fun, and from the heart.
Ireland