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The Ecommerce Roadmap

Susan Bradley: E-commerce Expert
The Ecommerce Roadmap
Latest episode

342 episodes

  • The Ecommerce Roadmap

    337: Ads Stopped Working - Here's What Got Her Sales Growing Again

    15/09/2026 | 53 mins.
    There's no better feeling than hitting your stride with Meta ads. Until one day they stop working, and you're left wondering why.
    That's what happened to Sam Gilhooly. Her new customer acquisition fell off a cliff overnight, and she wasted a fortune chasing it. She panicked, tried a different ads training program, and forgot about the one thing that actually worked to grow her sales before she went all in on ads.
    This week, Sam joins me to share exactly what she did to turn it around. She cut her ad spend, nearly doubled her daily revenue, and grew her profit.
    You'll learn:
    The metric Sam was using to measure success, and why it's the kiss of death when you're making financial decisions about ad spend.

    How to calculate your REAL cost to acquire a new customer.

    A smart strategy to double your revenue without giving away the store.

    The ONE marketing channel that will never, ever let you down.

     
    RELATED LINKS:
    Check out Sam's store here: https://www.magnetixtherapy.com/
    Join the Inner Circle waitlist here: https://www.thesocialsalesgirls.com/inner-circle-membership
    Your Ads Manager ROAS is the wrong Metric. https://www.thesocialsalesgirls.com/blog/your-ads-manager-roas-is-the-wrong-metric-episode-332
    Brandon doubled his sales AND cut ad spend by 90%. https://www.thesocialsalesgirls.com/blog/brandon-doubled-his-sales-and-cut-ad-spend-by-90-episode-315
    Why you're not getting Sales - it's NOT your Conversion Rate https://www.thesocialsalesgirls.com/blog/why-youre-not-getting-sales-episode-323

    ---------------------------------------------
    Are you constantly asking yourself how to make your website better or questioning your prices? Do you wonder if you're missing something? If you have made sales in person or on a site like Etsy, I know you can sell more on your site.
    Get my FREE mini-course that will show you our step-by-step process to grow your sales without spending a fortune on risky ad strategies or discounting your products here: https://learn.thesocialsalesgirls.com/conversion-school/
    "Insightful, actionable and engaging! I learn so much every single time I listen. I can't believe this information is free!" - If you feel like this too, I'd love it if you would leave us a review. Reviewing the show will help us reach even more store owners, so we can help them grow their sales.
    Click here, tap to rate with 5 stars and select "Write a review". Let us know what you find most helpful about the podcast!
    Also, if you haven't already make sure to follow the podcast so you don't miss an episode! Follow here!
  • The Ecommerce Roadmap

    336: This Store Owner Grew Her List by More Than 1,600 Names - and You Can Too

    08/09/2026 | 38 mins.
    Stop, collaborate, and listen….Today I'm talking to someone with a small store who grew her email list by more than 1,600 names (and landed 34 brand new customers) using a strategy any one of us can and should use.
    Listen in and find out how Tina collaborated with other Shopify stores to get big results. You'll learn:
    How she got her customer acquisition cost down to $3-4

    Why she almost gave up on the strategy too soon

    The traffic source that converts 2X as well as social media

    Even if you've tried it before and think collabs aren't right for you…I promise, this episode will change your mind.
     
    RELATED LINKS:
    Get on the Inner Circle waitlist here: https://www.thesocialsalesgirls.com/inner-circle-membership
    The formula for an easy Collaboration you can do this month https://www.thesocialsalesgirls.com/blog/the-formula-for-an-easy-collaboration-you-can-do-this-month-episode-215
    Organic Sales: Don't miss these 2 strategies https://www.thesocialsalesgirls.com/blog/organic-sales-dont-miss-these-2-strategies-episode-282
    A step by step plan to double Louise's email list https://www.thesocialsalesgirls.com/blog/a-step-by-step-plan-to-double-louises-email-list-episode-303

    ---------------------------

    Are you constantly asking yourself how to make your website better or questioning your prices? Do you wonder if you're missing something? If you have made sales in person or on a site like Etsy, I know you can sell more on your site.
    Get my FREE mini-course that will show you our step-by-step process to grow your sales without spending a fortune on risky ad strategies or discounting your products here: https://learn.thesocialsalesgirls.com/conversion-school/

    "Insightful, actionable and engaging! I learn so much every single time I listen. I can't believe this information is free!" - If you feel like this too, I'd love it if you would leave us a review. Reviewing the show will help us reach even more store owners, so we can help them grow their sales.

    Click here, tap to rate with 5 stars and select "Write a review". Let us know what you find most helpful about the podcast!

    Also, if you haven't already make sure to follow the podcast so you don't miss an episode! Follow here!
  • The Ecommerce Roadmap

    335: How Kristin Doubled Her Art Print Sales In One Year

    01/09/2026 | 39 mins.
    A year ago, Kristin didn't think she could ever replace her dentist's income with her art. Now she can see exactly how to get there.
    In this episode you'll hear about the one pivot that changed everything for this retired-dentist-turned-artist. You'll also hear how she went from "this isn't attainable" to actually mapping out the path to full-time income from her art.
    You'll learn:
    Why your current email strategy is probably leaving money on the table

    The merchandising automation that turns buyers into raving fans

    A genius way to organize (and protect) your time

    If you've got a goal that feels out of reach right now, Kristin's story will show you it's closer than you think.


    RELATED LINKS:
    Check out Kristin's work here: https://kristincooneystudio.com/
    Get on the waitlist for Reliable Revenue: https://www.thesocialsalesgirls.com/reliable-revenue
    How to Sell Your Art Online: What One Botanical Artist Did to Grow 521% https://www.thesocialsalesgirls.com/blog/how-to-sell-your-art-online:-what-one-botanical-artist-did-to-grow-521-episode-324
    This Artist narrowed her focus, and quadrupled her sales https://www.thesocialsalesgirls.com/blog/this-artist-narrowed-her-focus-and-quadrupled-her-sales-episode-317
    How Sarah Built a Full-Time Income Selling Her Art Online (Without Ads) https://www.thesocialsalesgirls.com/blog/how-sarah-built-a-full-time-income-selling-her-art-online-without-ads-episode-313

    ---------------------------------------
    Are you constantly asking yourself how to make your website better or questioning your prices? Do you wonder if you're missing something? If you have made sales in person or on a site like Etsy, I know you can sell more on your site.
    Get my FREE mini-course that will show you our step-by-step process to grow your sales without spending a fortune on risky ad strategies or discounting your products here: https://learn.thesocialsalesgirls.com/conversion-school/
    "Insightful, actionable and engaging! I learn so much every single time I listen. I can't believe this information is free!" - If you feel like this too, I'd love it if you would leave us a review. Reviewing the show will help us reach even more store owners, so we can help them grow their sales.
    Click here, tap to rate with 5 stars and select "Write a review". Let us know what you find most helpful about the podcast!
    Also, if you haven't already make sure to follow the podcast so you don't miss an episode! Follow here!
  • The Ecommerce Roadmap

    334: How Jen got 320 new Customers

    25/08/2026 | 51 mins.
    What if 80 out of every 100 customers come back and buy again. Sounds like a dream come true, right?
    But not so fast.
    Today I'm following up with Jen O'Rourke, owner of Bear and Roo, a made-to-order clothing business. A year ago, Jen had a returning customer rate so high it meant she had a serious  problem: in order to make her sales she had to sell more to the same pile of existing customers.
    She desperately needed an infusion of new customers.
    You'll learn:
    Why a high returning customer rate can hide a serious problem

    A strategy that works to get NEW customers

    How to keep your cool during a rough patch

     
    Come hear exactly what she did about it, how she landed 320 new customers in a year, and the strategy she's using to create a steady stream of new customers every month.
    You can do this very same thing!
     
    RELATED LINKS:
     
    Check out Jen's store at www.bearandroo.com
    A 10 minute check up you should do today https://www.thesocialsalesgirls.com/blog/a-10-minute-checkup-you-should-do-today-episode-157
    What to do when you need new Customers https://www.thesocialsalesgirls.com/blog/what-to-do-when-you-need-new-customers-episode-263
    How Melissa reduced her cost of acquiring a customer by 44% https://www.thesocialsalesgirls.com/blog/how-melissa-reduced-her-cost-of-acquiring-a-customer-by-44-percent-episode-191
    -----------------------------------

    Stop wondering if you're "doing it right" and learn how to grow your sales in a consistent, predictable way. Spend 40 minutes with me in this eye opening workshop, and you'll leave with a few simple steps that will grow your sales next month. Find a time that works for you, and register here: https://watch.thesocialsalesgirls.com/s/77wKvQ
    "Insightful, actionable and engaging! I learn so much every single time I listen. I can't believe this information is free"  - If you feel like this too, I'd love it if you would leave us a review. Reviewing the show will help us reach even more store owners, so we can help the grow their sales.
    Click here, scroll down, tap to rate with 5 stars and select "Write a review". Let us know what you find most helpful about the podcast!
  • The Ecommerce Roadmap

    333: How To Start Investing For Retirement When You're Self-Employed

    18/08/2026 | 51 mins.
    If you're like most people, nobody ever taught you how to money. And if you're a store owner, it's even  worse — no 401k, no automatic deductions, no HR department setting things up for you. So you keep telling yourself you'll deal with it "once the business is making more." 
    Sound familiar?
    I talked this week with Chloe Daniels, who's a Money Coach. Chloe teaches people like us how to invest for a secure financial future. Listen in and  learn:
    Why self-employed people have MORE retirement options — not fewer

    How to treat investing like a bill, not a leftover

    The numbers to run so that you can make decisions on facts, not feelings
     

    Because here's the truth: it's hard to be the business leader you want to be if your personal finances are a mess. Don't miss this one.
     
    RELATED LINKS:
    Find Chloe Daniels at clobare.com
    How to Scale Without Borrowing (or Breaking Your Business) https://www.thesocialsalesgirls.com/blog/how-to-scale-without-borrowing-or-breaking-your-business-episode-279
    3 Things you can do to be more profitable today https://www.thesocialsalesgirls.com/blog/3-things-you-can-do-to-be-more-profitable-today-episode-219
    How to create profit goals https://www.thesocialsalesgirls.com/blog/how-to-create-profit-goals-episode-209
    Gross Profit: Will you take charge and pay yourself more? https://www.thesocialsalesgirls.com/blog/gross-profit-will-you-take-charge-and-pay-yourself-more-episode-188

    --------------------------------------------------
    Are you constantly asking yourself how to make your website better or questioning your prices? Do you wonder if you're missing something? If you have made sales in person or on a site like Etsy, I know you can sell more on your site.
    Get my FREE mini-course that will show you our step-by-step process to grow your sales without spending a fortune on risky ad strategies or discounting your products here: https://learn.thesocialsalesgirls.com/conversion-school/
    "Insightful, actionable and engaging! I learn so much every single time I listen. I can't believe this information is free!" - If you feel like this too, I'd love it if you would leave us a review. Reviewing the show will help us reach even more store owners, so we can help them grow their sales.
    Click here, tap to rate with 5 stars and select "Write a review". Let us know what you find most helpful about the podcast!
    Also, if you haven't already make sure to follow the podcast so you don't miss an episode! Follow here!
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About The Ecommerce Roadmap
Join Susan Bradley on The Ecommerce Roadmap. Each week, we'll take you behind the scenes of real stores where you're going to learn actionable strategies and tips that will fast-track the growth and profitability of your ecommerce business. An ecommerce podcast for Shopify store owners. A data-driven balance of strategy and actionable tactics to help you build profitable, predictable sales. The goal in every episode: transform you into a marketing-first store owner of a thriving ecommerce business. Susan Bradley is a successful ecommerce entrepreneur and strategist who has built, grown, and sold multiple seven-figure businesses. As the creator of the proven Reliable Revenue® framework, her data-over-feelings approach has helped thousands of store owners build sustainable ecommerce businesses. Join Susan weekly for actionable training including how to grow your Shopify store traffic and revenue, master email marketing with Klaviyo automation, build customer trust using JudgeMe reviews, optimize conversion rates, create winning ad campaigns, and develop the strategic mindset needed for long-term ecommerce success. Plus, get inspired by real success stories from Inner Circle members implementing our proven training methods—from jewelry designers creating viral campaigns to makers building $40K monthly businesses while working full-time. Are you asking yourself: Is it possible to create consistent, predictable revenue in ecommerce? Can you take your Shopify store from struggling to six figures? The answer: YES! Let's build your roadmap to ecommerce success! Don't forget to subscribe and join thousands of store owners building their dream businesses one strategic step at a time.
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