246 episodes
How Iconic Natural Attractions Create Unforgettable Visitor Experiences with National Trust
15/07/2026 | 1h 17 mins.Send us Fan Mail
The Giant's Causeway is one of those places that has to be seen to be believed. With its 40,000 interlocking basalt columns, dramatic coastal setting, and views across the sea to Scotland, it's one of the world's most extraordinary natural wonders. But as Jennifer Michael, Business Development Manager at the National Trust Northern Ireland, explains in the final episode of our In-Destination Experiences Series, it's the stories, history, and sense of place that turn a visit into something truly unforgettable.
Jennifer takes us behind the scenes of managing a UNESCO World Heritage Site that welcomes hundreds of thousands of visitors each year. We explore how the National Trust balances conservation with visitor demand through timed entry, thoughtful capacity management, and pricing strategies that encourage guests to visit during quieter times. It's a fascinating look at how one of the world's most iconic attractions protects both the landscape and the visitor experience for generations to come.
We also explore how the Giant's Causeway is encouraging visitors to stay longer and discover more of Northern Ireland. From guided cliff-top walks and local storytelling to experiences like Whiskey on the Rocks with the nearby Old Bushmills Distillery and coastal boat tours, Jennifer shares how partnerships with local businesses are creating richer, more immersive journeys while spreading the economic benefits of tourism throughout the region.
Whether you're planning your own trip to Northern Ireland or looking for inspiration to create more meaningful itineraries, this conversation is full of insights into what it takes to transform a world-famous landmark into an unforgettable destination experience.
Thanks to Pernod Ricard for sponsoring this series!
👉 Listen to How Iconic Natural Attractions Create Unforgettable Visitor Experiences
🔥 Special Thanks to our Season 7 Title Sponsors for their Support: Bokun, Civitatis, Intrepid, Kaptio, Propellic and Protect Group
The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds.
https://www.traveltrendspodcast.com/- Send us Fan Mail
Our most comprehensive Event Spotlight to date! Recorded live at Phocuswright Europe 2026 in Barcelona.
Over two days at one of the industry's most influential gatherings, Dan sat down with more than 20 founders, CEOs, investors, and analysts to understand what is actually reshaping the future of travel in Europe. The result is over six and a half hours of conversations covering everyting from AI and how it is genuinely being deployed to shifting traveler behavior, evolving business models, and the technologies and companies positioned to define the next chapter of this industry.
What makes this episode special is the range of perspectives in one place. You'll hear where these leaders agree, where they sharply diverge, and which opportunities and challenges they believe will matter most in the year ahead.
A special thank you to Pete, Gene, and the entire Phocuswright team for another exceptional event in Barcelona and for their continued partnership and support of the Travel Trends Podcast.
With this many conversations in one episode, we've made it easy to navigate. Scroll down for full timestamps to jump directly to the guests you'd like to hear from.
5m29m54s - Siew Hoon Yeoh, Founder, & Managing Director, Web in Travel (Singapore)
29m55s - John Lyotier, CEO, TravelAI
55m13s - Stuart Greif, Chief Strategy & Innovation Officer, Forbes Travel Guide
1hr23m19s - Andreas Spitzer, CEO, Civitatis
1hr42m35s - Brennen Bliss, CEO, Propellic
1hr58m59s - Alex Trimis - CEO, Welcome Pickups
2hr20m27s - Julie Cheetenham, CEO, Travalyst
2hr38m29s - Seb Herbranda, CEO , Rail Europe
2hr53m26s - Andy Moss, CEO, Mindtrip
3hr10m28s - Charlotte Lamp Davies, Founder & CEO, A Bright Approach
3hr24m45s - Carolina Castillo, General Manager - EMEA Travel Payments, WEX
3hr39m14s - Erez Bousso, Founder & CEO, Move
3hr55m20s - Carlos Cendra - Chief Marketing and Communication Officer, Data Appeal
4hr13m25s - Brooke Gilbertson, Conference, Events & Experience Leader, WTM
4hr29m27s - CD Lazear, Managing Director, TripAdd
4hr35m51s - Benoit Cerceau, Founder & CEO, OnSpot Travel Group
5hr05m46s - Oz Har Adir, Founder & CEO, Vio.com
5hr20m12s - Eimy Santos, AI Solution Expert, Maya
5hr32m10s - Sebastian Texier, Co-founder & Co-CEO, Jinko
5hr47m42s - Matei Psatta, Chief AI & Growth Officer, Vola.ro
5hr55m42s - Nina Lakatos, Business Development Manager, Message.Help
6hr03m48s - Marius Nigond, iWander, CEO
The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds.
https://www.traveltrendspodcast.com/ - Send us Fan Mail
Staying connected has become an essential part of modern travel. Whether you're finding your hotel, booking a ride, navigating a new city, or simply letting family know you've arrived safely, reliable mobile data can make the difference between a smooth arrival and a stressful one.
In this Company Spotlight, Dan sits down with Jo Juliana Turnbull, Senior Growth Marketing Manager at Holafly, to explore why eSIMs are quickly becoming a travel essential. Jo explains how eSIMs work in simple, practical terms, from checking if your phone is compatible and knowing when to activate your plan to answering common questions about keeping your existing phone number and how easy the setup process really is.
The conversation also explores what travelers are really looking for when they purchase an eSIM: confidence. From instant connectivity on arrival and unlimited data options to coverage in more than 200 destinations and 24/7 customer support, Jo shares how Holafly is helping remove one of the biggest pain points of international travel.
Beyond the traveler experience, Dan and Jo dive into the business behind one of travel's fastest-growing categories. They discuss how Holafly has built a globally recognized brand through creator-led marketing, why authentic content consistently outperforms traditional advertising, and what changing traveler behavior reveals about our growing reliance on staying connected. They also explore the rise of digital nomads, longer-term travel, and why eSIMs are increasingly being bundled into trips through travel advisors, tour operators, and other travel partners, much like travel insurance has become today.
Learn more at holafly.com.
The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds.
https://www.traveltrendspodcast.com/ - Send us Fan Mail
A lot of conversations about travel stay focused on the booking process, but the real opportunity begins once travelers arrive. What experiences do they choose? How do they discover them? And how is technology changing the way those bookings happen?
In the second episode of our In-Destination Experiences Series, Dan sits down with Aaron Fessler, Founder and CEO of TripWorks. Drawing on his background in enterprise technology and as the founder of the popular Las Vegas attraction Speed Vegas, Aaron shares a unique perspective on where the tours, activities, and attractions industry is headed.
Together, they explore the consumer trends shaping travel in 2026, from the growing demand for personalized experiences and flexible booking options to why more travelers are planning their activities before they even leave home. Aaron explains why operators need to think beyond simply managing bookings and instead focus on growing revenue through better customer journeys, smarter marketing, and direct bookings.
The conversation also takes a deep dive into distribution, the evolving role of OTAs, and why striking the right balance between third-party channels and direct sales has never been more important. Looking ahead, Dan and Aaron discuss how AI-powered discovery, chat-based trip planning, and agentic commerce could fundamentally reshape how travelers find, book, and experience activities in the years ahead.
Thanks to Pernod Ricard for sponsoring this series!
👉 Listen to How the Best Experience Operators Are Winning More Bookings Now
🔥 Special Thanks to our Season 7 Title Sponsors for their Support: Bokun, Civitatis, Intrepid, Kaptio, Propellic and Protect Group
The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds.
https://www.traveltrendspodcast.com/ - Send us Fan Mail
We were invited back to Miami for our second year as the Official Podcast Partner of Aviation Festival Americas and this one is special: it's our largest Event Spotlight episode to date, featuring 20+ interviews and over 5 hours of conversations with the incredible speakers, industry leaders and key attendees that came together to discuss the latest trends shaping aviation and airports.
Our host Dan Christian was joined by his son Oliver, who is currently training to become a pilot and was mentioned several times on last year's episode. He had the chance to meet many of those amazing people and some of the most influential leaders in the airline industry while helping manage the recording schedule. A huge thank you to him and everyone who joined us at the booth and made this episode possible.
Across these conversations, you'll get a remarkably complete picture of where the industry is headed. We start off with how global alliances are rethinking the digital experience so travelers can move seamlessly across carriers and why modern airline retailing and NDC are finally reshaping how flights are sold and distributed. You'll hear how airlines are navigating fleet capacity, fuel price pressure, alongside a candid look at what it takes to grow a premium transatlantic brand in the Americas. Our guests also discuss the parts of the journey that still break down in real life - baggage, disruption, interline connections, and multimodal ground links and they share the innovations designed to fix them, from off-airport bag check to AI-powered door-to-door itineraries.
Accessibility emerges as one of the strongest themes of the episode, with leaders explaining why inclusive design at kiosks, websites, and airports isn't just the right thing to do, it's a massive underserved market. And throughout, founders and operators share what they're seeing on the front lines of agentic AI: conversational interfaces and AI concierges, trust and guardrails, the science of passenger wellbeing like jet lag management, sustainability and emissions tracking, and the coming moment when travelers finally let AI handle bookings end to end.
Whether you're an airline executive, a travel tech founder, an investor, or simply trying to understand where the opportunities lie in the next chapter of aviation, these conversations offer a clear signal through the noise: the winners will be the teams who modernize legacy systems, earn traveler trust, and remove friction without losing the human touch.
With so many valuable insights packed into one episode, we've time-stamped every conversation below so you can jump straight to the people and topics you want to hear most.
Highlights & Timestamps
0m54s – Guido van Til, Vice President, Digital, oneworld
20m0s – Mickey Beyer-Clausen, Co-Founder & CEO, Timeshifter
37m23s – Tedd Evers, Global Partner Leader, Travel & Hospitality, AWS
52m15s – Roberto Held, Head of Business Development – Americas, Avion Express
1hr11m39s – David Hodges, Vice President, Americas, Virgin Atlantic
1hr27m49s – Emilie Gazeau, CEO & Founder, alltheway
1hr49m39s – Dr. Yvette Pegues, Co-Founder & CEO, Your Invisible Disability Group (Accessibility Leader)
2hr11m5s – Ryan Jones, SVP, Global Accessibility Strategy and Advocacy, Vispero
2hr35m38s – Christopher Brown, CEO & Founder, Bonafide
2hr55m9s – Samar Khan, Founder & Chief Sustainability Officer, TripAI Technologies
3hr5m56s – Matthew Wade, Co-Founder, Toggle Travel
3hr21m34s – Charles Studt, CMO, delight.ai
3hr42m24s – Chris Russo, Associate Director, Publicis Sapient
4hr1m53s – Judy McMurtry, Founder and CEO, JM Excel Consultant LLC
4hr14m8s – Chloe Dyett, T7 International Group
4hr31m56s – Oscar Mejia, Sales Director, North America, JR Technologies
4hr44m55s – Kaleb Neal, Transportation Systems Analyst, AeroLink Systems & Gregg Langston, CTO, AeroLink Systems
4hr57m44s – David Pfister, Strategic Alliances Manager, ZS and Judy Pitchford, Worldwide Head of Travel, AWS Travel and Hospitality
The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds.
https://www.traveltrendspodcast.com/
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About Travel Trends with Dan Christian
Welcome to our Travel Trends Podcast, the #1 B2B global travel podcast for professionals shaping the future of travel.Hosted by Dan Christian, this show features candid conversations with global travel leaders, startup founders, tourism boards, hospitality executives, and technology innovators. Together they explore the ideas, innovations, and strategies driving the next era of travel.Whether you're building a travel startup, leading a destination, scaling a hospitality brand, or new to the industry, you’ll gain actionable insights and real-world perspectives from the leaders redefining the global travel economy.
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