Creating Effective Governance for Multi-Organization Workday Tenants
In this episode, Keith Bitikofer interviews Jeff Livingston, a nonprofit Systems Management Director, about his military career transition and the contrasting governance in these sectors. They discuss the challenges of managing a shared Workday system for multiple nonprofits, the importance of stakeholder engagement in governance, and the establishment of empowering governance structures. The conversation highlights the significance of collaboration, transparent communication with HR leaders, project management transparency, and managing expectations during system adoption. Jeff shares his team's methodology, emphasizing the balance between adaptability and accountability in governance.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/To connect with Jeff Livingston, you can find him on LinkedIn: https://www.linkedin.com/in/jeffrey-livingston-74672a7b/
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41:10
My Favorite Workday Sayings (Part 2)
In this episode of Workday Gold, Keith Bitikofer and Christian Delcid explore various sayings and phrases that resonate within the Workday ecosystem. They discuss the importance of focusing on manageable steps, the challenges of user expectations, and the significance of data integrity. The conversation emphasizes the need for effective communication, collaboration across departments, and the necessity of clear documentation in business processes. Through their insights, they offer valuable takeaways for both Workday administrators and users.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/To connect with Christian Delcid, you can find him on LinkedIn: https://www.linkedin.com/in/christiandelcid/
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30:55
My Favorite Workday Sayings (Part 1)
In this episode of Workday Gold, Keith Bitikofer and Christian Delcid explore various sayings and concepts related to Workday software support. They discuss the importance of job profiles, the challenges of configuring Workday, and the value of community in problem-solving. The conversation also touches on metrics like turnover, the unknowns in Workday support, and the necessity of taking action despite uncertainties. The hosts emphasize the importance of understanding real processes and the myth of Workday experts, concluding with a call to action for listeners to engage with the community.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/To connect with Christian Delcid, you can find him on LinkedIn: https://www.linkedin.com/in/christiandelcid/
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32:30
Workday and AI Experiments: Exploring New Frontiers
In this episode of Workday Gold, Keith Bitikofer shares his personal journey with AI tools and their potential impact on Workday and consulting. He discusses the evolution of his content creation process, the exploration of new AI technologies, and innovative uses of AI in learning and productivity. Keith emphasizes the importance of engaging with the AI tools and invites listeners to share their experiences and insights.Here are a couple of tools that he mentions and that he has been experimenting with:Sesame.com: Go to the website and click “Demo.” Then, select Maya or Miles to have a life-like conversation with AI.Google’s NotebookLM: Check out this 30-minute video of examples by Tiago Forte called “NotebookLM will change the way you learn- Here’s Why!” Pro Tip: If you aren’t using the paid versions of the chat tool of your choice, I encourage you to upgrade. In my testing, there is a huge difference!For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/
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38:22
Harnessing AI in Workday: A New Era
In this episode of Workday Goal, Keith Bitikofer speaks with John Bruce about the integration of AI in Workday and the importance of early adopter programs. They discuss how AI is transforming the workplace, emphasizing its collaborative nature rather than being a replacement for jobs. John shares his journey with Workday, the benefits of participating in early adopter programs, and how these initiatives can enhance user experience and product development. The conversation highlights the significance of leveraging technology to improve efficiency and foster collaboration in the workplace. In this conversation, Keith and John discuss the integration of AI within Workday, focusing on innovations that enhance user experience, streamline processes, and improve overall efficiency. They explore the importance of case deflection, the role of AI in job catalog management, and the integration of Workday with external platforms like Microsoft Teams and Slack. The discussion also highlights the proactive approach of organizations in leading AI initiatives and the potential future developments in AI technology within the HR space.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/Connect with John Bruce on LinkedIn at https://www.linkedin.com/in/johntbruce/
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners. Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/