Workday Gold

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Alan Shearer, cofounder of SparkMind AI Agency, returns to Workday Gold for Part 2, a focused conversation on AI in the Workday ecosystem. Host Keith Bitikofer and Alan trade stories from the front lines of client work, where the automation that felt like science fiction 18 months ago is already live. If you have been watching the AI announcements pile up and wondering where to start, this one is for you.
Keith and Alan dig into the AI Lab model, breaking roles apart by task, the Incubane 147-task HRIS matrix, Flex Credits, and token-based pricing, and a practical prompt you can run on yourself to build a personal AI plan. Workday consultants, support professionals, HR and finance leaders, and anyone curious about what AI means for their day-to-day work will find something useful in this one.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Alan on LinkedIn at: 
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/alanshr/

For more information about Sparkmind AI Agency:
sparkmindagency.ai or email Alan at [email protected]
Click here to access Alan's AI Displacement Risk Prompt

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What does it really take to build a career in the Workday ecosystem?
In this episode, Keith sits down with Alan Shearer to talk through a journey that began in consulting, was shaped by the 2008 financial crisis, and ultimately led to entrepreneurship and the launch of an AI-focused agency. Along the way, they unpack the decisions, risks, and mindset shifts that made the difference.
They also explore what’s changing right now, especially with AI. From the growing gap between platform capabilities and external innovation to the importance of speed over perfection, this conversation offers practical insights for anyone thinking about their next step in the Workday space.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Alan on LinkedIn at: 
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/alanshr/

For more information about Sparkmind AI Agency:
sparkmindagency.ai or email Alan at [email protected]
Click here to access Alan's AI Displacement Risk Prompt

Send us Fan Mail
Workday Orchestrate is quickly becoming one of the most important tools in the Workday ecosystem, but many teams haven’t fully explored what it can do. In this episode, Keith sits down with Ethan Jones to walk through real-world use cases, including how his team automated a process that used to take four hours every week.
They also dive into practical lessons learned, from using WQL to improve data handling, to debugging strategies, and how AI tools like the Deployment Agent and LLMs are changing how Workday work gets done. If you’re still relying heavily on Studio or manual processes, this conversation will give you a clear path forward.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Ethan on LinkedIn at: 
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/ethanjones/

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Rebecca Yoder-Shetler came from behavioral health and education before becoming an HRIS program manager for a large Workday customer. That background, curious about why people do what they do and what they need to engage, made her a natural champion for Workday Peakon, the employee engagement survey module. They have been live on Peakon for three years, and Rebecca calls it her favorite Workday module by a wide margin.
In this episode, Keith and Rebecca walk through how Peakon works, how to structure the rollout across levels of leadership, why anonymity is the make-or-break piece, and what three years of engagement data looks like after a reduction in force. If your organization owns the module but hasn't implemented it yet, or you're just wondering what Peakon actually does, this episode is for you!
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Rebecca on LinkedIn at: 
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/rebecca-yoder-shetler-280112261/

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Kendria Countee didn't start out as a consultant. She started as a Workday customer, walking into an optimization project that turned into a full system relaunch. That experience, including the governance work, change management, integrations, and hard-won lessons, eventually led her to found Abnorma Logic, a firm focused on helping organizations get real value from their Workday investment.
In this conversation, Keith and Kendria dig into the challenges most Workday teams face: how to tell the difference between activity and actual progress, why job aids rarely get adopted without leadership support, what it feels like to spot organizational risks before leadership is ready to hear about them, and how cross-functional governance can make or break a team's ability to move forward. If you support Workday, lead a team that does, or are still waiting for the ROI your implementation promised, this one is worth your time.

For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Kendria on LinkedIn at: 
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/kendria-countee/
Also, check out the Workday Gold book series on the major book platforms.