Send us a textMost Workday project failures don’t come from configuration — they come from people capacity, leadership alignment, and missing accountability. In this episode, longtime project manager and rescue specialist Craig Erhorn shares what really goes wrong behind the scenes and how to fix it before it shows up in go-live risk logs.Craig breaks down the patterns he’s seen over decades of implementations: executives who sponsor in name only, teams stretched to the limit, and timelines built on assumptions instead of workload reality. He also shares his own journey from customer to independent consultant, and why specialization and visibility are the keys to a sustainable consulting career. If you manage projects in the Workday ecosystem — or want to — this episode is packed with practical takeaways.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith and Craig on LinkedIn at: https://www.linkedin.com/in/keith-bitikofer/https://www.linkedin.com/in/craigerhorn/NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
--------
27:28
--------
27:28
Moving to the Public Cloud: Lessons from the Front Lines with Christian Delcid
Send us a textWorkday customers will eventually be required to migrate from Workday’s private cloud to a hyperscaler-hosted public cloud — but many don’t yet understand what that actually means in practice. In this episode of Workday Gold, Christian Delcid shares a firsthand look at his organization’s migration: what went smoothly, what nearly broke, and how they decided when to “rip off the band-aid.” His story reveals that the biggest lift wasn’t configuration — it was coordination across IT, security, vendors, integrations, candidate experience, and communication strategy.Christian also breaks down the timing strategy, including why they migrated on a Thursday instead of a Saturday, and how payroll continuity became the anchor constraint. From vendor responsiveness to URL dependencies hidden across the business, this conversation turns the theory of migration into a real-world playbook. If you’re an HRIS, Financial Systems, or Workday Admin planning (or dreading) your own move, this episode will help you prepare for the parts no checklist fully captures.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith and Christian on LinkedIn at: https://www.linkedin.com/in/keith-bitikofer/https://www.linkedin.com/in/christiandelcid/NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
--------
34:58
--------
34:58
Clarity Over Chaos — Jess Wagner and Deluxe’s Blueprint for Workday Success
Send us a textIn this episode of Workday Gold, Keith Bitikofer talks with Jess Wagner, HRIS Director at Deluxe, about how she led her Workday team from chaos to clarity. Jess shares the playbook she used to unify configuration and integration teams, introduce Agile structure, and bring HR and IT into alignment around shared priorities.Their conversation explores what it takes to build a proactive, sustainable support model — one where priorities are transparent, capacity is respected, and people can finally take a breath. Jess also discusses how Mando AI is helping her team document faster and focus on innovation instead of admin work.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith and Jess on LinkedIn at: https://www.linkedin.com/in/keith-bitikofer/https://www.linkedin.com/in/jessicawagner/NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.
--------
29:59
--------
29:59
Integrating People, Process, and Technology - A Conversation with Kristie Dierig
Send us a textIn this inspiring conversation, Keith Bitikofer sits down with Kristie Dierig, an HR and IT leader who transformed her Workday implementation experience into a thriving career in change leadership. Kristie shares how she went from database administration to leading global HR technology projects — and what she learned about the intersection of people, process, and technology along the way.Why Listen:Kristie and Keith discuss the realities of leading change, the evolving role of HR in the age of AI, and how to build careers that align with purpose. From practical lessons on managing Workday projects to reflections on faith, courage, and lifelong learning, this episode will leave Workday professionals and leaders feeling both grounded and inspired.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith and Kristie on LinkedIn at: https://www.linkedin.com/in/keith-bitikofer/https://www.linkedin.com/in/kristiedierig/Additional Resources from Kristie: https://ever-spark.com/resources/#libraryNEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.Please message me on LinkedIn for bulk orders or if you are a manager ordering books for your team members (for USA shipments). I’d be glad to sign books for them!
--------
40:37
--------
40:37
HR at the Pivot: From Workday Rising and HR Tech to Real Work, with Demetrio Wazar-Santana
Send us a textHR is sitting at a pivotal junction, and AI is the catalyst. In this episode, Demetrio Wazar-Santana and I unpack what we learned at the Workday Rising and HR Tech conferences. We discuss creating trust so that people actually use new tools, why HR and IT must co-own enablement and governance, and ideas on increasing the usage of AI tools, such as conducting a “prompt-athon” to turn curiosity into capability. We also look at data as an ongoing feedback loop, not a one-time cleanup project.On the Workday front, we highlight Hubs for faster navigation, the "Ask Workday" assistant that blends policy with personal context, and Orchestration going GA for all customers. We dig into early agent patterns like a Business Process Reviewer and finance controls that monitor duplicates, overpayments, and slow-pay risk. We close with thoughts on AI pricing models and what Workday’s recent acquisitions could mean for customers.References:- PDF from Workday Community about Hubs: Search for "Get to Know the Hubs Experience" to find the PDF.- Workday Rising Session about preparing your company for AI: AI and Work: How Organizations Will Realize the Fullest Impact of Human + AI Success [25-LFHR1873]For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith and Demetrio on LinkedIn at: https://www.linkedin.com/in/keith-bitikofer/https://www.linkedin.com/in/dwazar/NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.Please message me on LinkedIn for bulk orders or if you are a manager ordering books for your team members (for USA shipments). I’d be glad to sign books for them!
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners. Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/
Ireland