
Architecture Over Heroics: Rethinking Workday Support with Michael Domingo
19/12/2025 | 34 mins.
Send us a textCareers in the Workday ecosystem aren’t linear, and that’s often where the real growth happens. In this episode, Keith Bitikofer is joined by Michael Domingo, Senior Manager of HR Technology Engineering at CVS Health, to explore the journey from ticket-solver to architect and the changes that occur when Workday operates at a massive scale.They discuss sustainable support models, the power of community learning, embedded guidance in Workday, and why “privacy debt” is emerging as a critical concern as AI becomes more embedded in HR technology. This conversation is packed with practical insight for Workday professionals, leaders, and anyone thinking about the future of HR systems.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith and Michael on LinkedIn. Check out Michael's new Substack called 'The Department of First Things First.'michaelpdomingo.comNEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

The AI Agent Layer for Workday: What It Means for Consulting- with Harish Vashisht
12/12/2025 | 33 mins.
Send us a textWorkday customers are demanding faster implementations, smaller consulting and customer support teams, less manual effort, and AI agents may finally make that possible. In this episode, I talk with PeopleFlow.io founder Harish Vashisht about how AI tools are automating release testing, monitoring integrations, preserving institutional knowledge, and enabling consultants and support teams to do more with less. His team is building an “agent layer” for Workday that proactively detects issues, executes processes, and reduces the load on administrators and SMEs.We also explore how these changes will reshape the consulting industry, impact team structures, and create new career paths for Workday professionals. Harish shares candid insights on the skills that matter most, the mindset shift required, and why experimenting with AI is now a critical part of professional growth. If you’re curious where Workday is heading and what it means for your work, this conversation offers a compelling look into the future.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith and Harish on LinkedIn at: https://www.linkedin.com/in/keith-bitikofer/https://www.linkedin.com/in/harish-vashisht-8553539/NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Building Better Reporting in Workday: Lessons From the Trenches with Christian Delcid
05/12/2025 | 44 mins.
Send us a textWriting reports in Workday can be frustrating, time-consuming, and counterintuitive, especially for people coming from SQL, Power BI, or other reporting tools. In this episode, Keith and Christian break down why Workday reporting feels different, what new report writers should focus on, and how to accelerate learning by leveraging standard reports, governance frameworks, and smart defaults. Along the way, they share stories from projects where reporting went right and where it went very wrong.The conversation also explores Discovery Boards, Matrix reports, and the shift toward visual analytics that users actually engage with. From tenant hygiene to integration ownership to drillable dashboards, this episode offers practical, real-world guidance for anyone who owns reporting in their organization. Whether you're supporting HR, finance, or operations, you'll find lessons and ideas you can apply immediately.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith and Christian on LinkedIn at: https://www.linkedin.com/in/keith-bitikofer/https://www.linkedin.com/in/christiandelcid/NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

From SpaceX to Building a Boutique Workday Business, with Zach Ledford
21/11/2025 | 28 mins.
Send us a textWhat does Workday look like through the eyes of a former SpaceX integrations expert? In this episode, I sit down with Zach Ledford, co-founder of Eljun LLC, to explore how integrations quietly power the success of every Workday implementation — and why companies move toward a best-in-class tech ecosystem. Zach shares what he learned building a managed integration service, productizing solutions, and supporting organizations that need Workday to connect cleanly with dozens of downstream systems.We also talk about how AI will reshape Workday, why friction-point discovery is the most underrated skill in HR and IT, and the career advice Zach wishes he had learned 15 years earlier. Whether you’re an HCM analyst, a Workday leader, or someone exploring entrepreneurship in the ecosystem, this conversation will leave you with practical insights you can use immediately.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith and Zach on LinkedIn at: https://www.linkedin.com/in/keith-bitikofer/https://www.linkedin.com/in/zachary-ledford-mba-pmp/https://www.eljunllc.com/NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.

Lessons from a Workday Pioneer: Floyd Walterhouse’s Journey from Mainframe to AI
14/11/2025 | 29 mins.
Send us a textFloyd Walterhouse has been shaping the Workday story since before most of us joined the conversation. As one of Workday’s earliest customers and design partners for U.S. Payroll, his insights are both historical and refreshingly practical.In this 50th episode, Floyd joins Keith Bitikofer to share lessons from nearly five decades in IT — from mainframe coding to testing the Workday AI payroll agent. They discuss how collaboration, simplicity, and continuous learning drive long-term success in the Workday ecosystem.If you’ve ever asked, “What does Floyd say?” on Workday Community, this episode is for you.For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikoferConnect with Keith and Floyd on LinkedIn at: https://www.linkedin.com/in/keith-bitikofer/https://www.linkedin.com/in/floyd-w-607a71b/The best place to follow Floyd is on Workday Community! That's where he puts his best content!NEW BOOK- Workday Gold, Volume 3, Navigating Your Career. Now available on most book platforms.



Workday Gold